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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremium FamilyCountryUnited Kingdom (England)DeviceSamsung Galaxy S22Operating SystemAndroid 14 (Upside Down Cake) My Question or IssueI put a couple of random tracks from a playlist into my queue. While playing them, I chose to edit the playlist...
Casual Listener
Plan Premium Family Country United Kingdom (England) Device Samsung Galaxy S22 Operating System Android 14 (Upside Down Cake) My Question or Issue I put a couple of random tracks fro...
Joan
Moderator
500 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevicePixel 6 Pro and Pixel 5Operating SystemAndroid 12 My Question or IssueSo, I have tried clean installing Spotify, clearing the cache and this does not help. I have tested this with an iPhone 11 and it works ju...
Newbie
Plan Free/Premium Country United States Device Pixel 6 Pro and Pixel 5 Operating System Android 12 My Question or Issue So, I have tried clean installing Spotify, clearing the cache ...
OscarDC
Moderator
953 Views
1 replies
0 likes
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has been quarantined and is coming from the spotify app. As a safety pre...
Casual Listener
Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has be...
BlackRose2335
Casual Listener
5799 Views
3 replies
3 likes
PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...
Casual Listener
Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...
Blingblaow
Composer
1669 Views
6 replies
2 likes
PlanPremiumCountryCroatiaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9My Question or IssueVersion 8.5.66.1002 of app installed. When I go to 'Search > New Releases > New albums & singles' the section only shows 2 albums and I can't scroll fur...
Gig Goer
Plan Premium Country Croatia Device Sony Xperia XZ Premium Operating System Android 9 My Question or Issue Version 8.5.66.1002 of app installed. When I go to 'Search > New Releases > N...
TimeAmpala
Gig Goer
1837 Views
8 replies
1 likes
PlanPremiumCountryRussiaDevicePixel 3 and iPhone XSOperating SystemAndroid 11 My Question or IssueI can't play any artist radio on my phone (both android and iphone) - "playlist not found" appears. On my desktop app everything works. I tried to reins...
Visitor
Plan Premium Country Russia Device Pixel 3 and iPhone XS Operating System Android 11 My Question or Issue I can't play any artist radio on my phone (both android and iphone) - "playl...
Alex
Spotify Legend
921 Views
3 replies
0 likes
I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. *Power saving mode has been turned off already, and all of t...
Casual Listener
I have a Fire HD 8 for Kids and I downloaded Spotify to play lullabies overnight. Recently it has been stopping at random tracks, and when I open the Spotify app, I can see the play button. ...
rheggy_uy
Casual Listener
2081 Views
4 replies
1 likes
Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...
Casual Listener
Premium plan Italy Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date) Spotify version: 8.5.51.941 Dear Sir or Madam, I've been a premium Spotify user for over a year ...
Bravide
Casual Listener
954 Views
2 replies
1 likes
Premium, US, Samsung note 10+I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable.I have a playlist specifically for downloading local files and roughly half are in this state.
Newbie
Premium, US, Samsung note 10+ I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable. I have a playlist specifically for down...
482 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo My IssueWhen I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap the play button, it turns into a pause button, and it will sit there for a minut...
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo My Issue When I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap...
laceyfails
Casual Listener
2133 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceXiaomi A2 LiteOperating SystemAndroid 9 Pie My Question or IssueThis Bug has been going on for a few weeks now. After I connect to a wifi streaming device (Denon AVR–X1500H or Chrome Cast) the song starts playing on the...
Newbie
Plan Premium Country Germany Device Xiaomi A2 Lite Operating System Android 9 Pie My Question or Issue This Bug has been going on for a few weeks now. After I connect to a wi...
552 Views
0 replies
0 likes
PlanPremiumCountryMéxicoDeviceLG-210gOperating SystemAndroid 5.1 My Question or IssueHi, I've this problem since last year and because of that i can't listen properly any of my local files. The music plays but, it plays with a very fast time, which d...
Casual Listener
Plan Premium Country México Device LG-210g Operating System Android 5.1 My Question or Issue Hi, I've this problem since last year and because of that i can't listen properly any of ...
512 Views
0 replies
1 likes
PlanPremium FamilyCountryUSA DeviceOnePlus 5Operating SystemAndroid 9 Pie My Question or Issue:Whenever I search for an artist, the results do not include the artist themselves, only playlists featuring the artists, or songs from them . Additionally,...
Casual Listener
Plan Premium Family Country USA Device OnePlus 5 Operating System Android 9 Pie My Question or Issue: Whenever I search for an artist, the results do not include the artist t...
Raresense
Casual Listener
1430 Views
6 replies
3 likes
PlanFreeCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid There is an ad blocking the screen when I'm trying to look at my daily mix playlist while listening to it. And I try clicking "dismiss" but the background changes sometimes but you still...
Visitor
Plan Free Country US Device Samsung Galaxy S9 Operating System Android There is an ad blocking the screen when I'm trying to look at my daily mix playlist while listenin...
668 Views
0 replies
2 likes
PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid Oreo My Question or IssueHi peeps, my music keeps getting downloaded everyday. When looked at my offline devices, I noticed that my andriod devices is synced every day unlike my windows ...
Casual Listener
Plan Premium Country India Device Samsung M30 Operating System Android Oreo My Question or Issue Hi peeps, my music keeps getting downloaded everyday. When looked at my offline ...
Arkim
Casual Listener
1060 Views
2 replies
0 likes
PlanPremiumCountryFrance DeviceSony xperia z3 compactOperating SystemAndroid 6.0.1 My Question or IssueIm using Spotify (currently version 8.4.97.807) on a Sony Xperia Z3 compact . This old phone do not have any SIM card, im using it for music and co...
Casual Listener
Plan Premium Country France Device Sony xperia z3 compact Operating System Android 6.0.1 My Question or Issue Im using Spotify (currently version 8.4.97.807) on a Sony ...
Franci77
Casual Listener
523 Views
1 replies
0 likes
Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...
Newbie
Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...
Nico
Community Legend
1275 Views
1 replies
0 likes
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as "Today Is The Day", "New Releases", "Just for you", "Jump ba...
Newbie
Always when I open the Spotify app on my Android device (which is Samsung with Android Oreo), in the main menu don't appear some of the songs pictures as recommendations of Spotify; such as...
Amadán
Casual Listener
1131 Views
1 replies
0 likes
PlanPremiumCountry USDeviceNote 8Operating SystemAndroid version 8 My Question or Issue When listening to a song, the playback will randomly stop. It's been happening for several days and not sure what the cause is. I'm connected to my soundbar via b...
Casual Listener
Plan Premium Country US Device Note 8 Operating System Android version 8 My Question or Issue When listening to a song, the playback will randomly stop. It's been happeni...
NatMat283
Casual Listener
70581 Views
13 replies
50 likes
Spoiler (Highlight to read) Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes a track might start to play and...
Casual Listener
...ine: TuneIn, Google Music, Rocket Player mp3s. This has been a consistent problem with Spotify's apparent incompatibility with Google Home. I've tried all the regular troubleshooting resetting a...
bshogeman
Newbie
10490 Views
7 replies
3 likes
