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Random pause issue (Android 7.0 on Samsung S6)
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Premium plan
Italy
Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date)
Spotify version: 8.5.51.941
Dear Sir or Madam,
I've been a premium Spotify user for over a year on my S6 and never had issues until now.
Now Spotify randomly stops playing music: more precisely, it pauses a track while playing it, and it needs to be resumed.
This happens randomly, sometimes after 45 minutes, sometimes after less than 10.
I have already tried every methods suggested by you in similar threads: removing battery saving mode, reinstalling, clearing cache, deleting files...
No success at all, unfortunately.
Spotify is allowed to run in the background, as it has always worked till now.
Every other app in the phone, and the phone itself, perfectly work.
This is a very annoying issue: to date, Spotify app is of no use, therefore I kindly ask you to fix this issue urgently.
I am available for any further detail, should you need.
I thank you for the attention.
Best regards.
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