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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Bluetooth controls not working when screen is turned off

PlanPremiumCountryGermanyDeviceOukitel K4000Operating SystemAndroid 5.1 (Stock) My Question or Issue Hello,as long as my screen is turned on, i can skip tracks with the controls on my bluetooth earbuds, does not matter if screen is locked or unlocked...

Visitor

Plan Premium Country Germany Device Oukitel K4000 Operating System Android 5.1 (Stock)   My Question or Issue   Hello, as long as my screen is turned on, i can skip tracks with ...

315 Views

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Superuser Contribution Heart button on notification bar not working

PlanPemium (Family) CountryAustria DeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0.0 My Question or IssueWhile listening to my Mix of the Week Playlist i realized the heart button on the notification window of android does not react. Verfied wit...

Newbie

  Plan Pemium (Family)  Country Austria  Device Huawei Mate 10 Lite Operating System Android 8.0.0   My Question or Issue While listening to my Mix of the Week Playlist...

SoopaDoop1

Music Fan

1621 Views

5 replies

1 likes

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  • 1 likes

Green Circle of Death

PlanPremiumCountry Device(Samsung Galaxy s9+)Operating System( Android Oreo) My Question or Issue Green Circle of Death constantly showing up. Clean installs, cache clear nothing works. When you try to access song, album, podcast, search. Even downlo...

Music Fan

  Plan Premium Country   Device (Samsung Galaxy s9+) Operating System ( Android Oreo)   My Question or Issue   Green Circle of Death constantly showing up. Clean ...

jjwren

Music Fan

3614 Views

11 replies

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Public playlists have NEVER showed up in search.

PlanPremiumCountryAustraliaDeviceGalaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+Operating SystemAndroid Oreo My Question or IssueSince I opened my Spotify Premium account years ago my public playlists have never appeared ...

Casual Listener

Plan Premium Country Australia Device Galaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+ Operating System Android Oreo   My Question or Issue Since I ope...

320 Views

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Solved!! Song Skipping Bug???

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration.PlanFreeCountryCanadaDevicePixel 2 XL

Casual Listener

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration. Plan Free Country Canada Device Pixel 2 XL

bigbagofbeans

Casual Listener

448 Views

2 replies

1 likes

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Superuser Contribution Status Bar not hiding

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen Spotify is running, the status/notification bar doesnt auto hide like it is supposed to on full screen apps. If i close spotify, then the status/notifi...

Visitor

Plan Premium Country United States Device Pixel 4 XL Operating System Android 10   My Question or Issue When Spotify is running, the status/notification bar doesnt auto hide like it is...

MAXEED

Regular

2001 Views

5 replies

1 likes

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Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

jsmith85

Visitor

1588 Views

2 replies

4 likes

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Spotify starts to play random songs while listening playlists or selected songs

PlanPremiumCountryFinlandDeviceSamsung A70Operating SystemAndroid My Question or IssueSpotify jumps random songs while listening on playlists or selected songs. This can occur even during the first song of the playlist or whenever thereafter. And ran...

Visitor

Plan Premium Country Finland Device Samsung A70 Operating System Android   My Question or Issue Spotify jumps random songs while listening on playlists or selected songs. This can occu...

OneByBoo

Roadie

450 Views

1 replies

0 likes

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I can't access my Spotify playlits on my Wear os

PlanPremiumCountryAustralia DeviceNixon Mission (Smartwatch)Operating SystemWear os My Question or Issue I have a Nixon Mission with Wear os 2.10. Before the system been updated, I could access my Spotify through my watch completely, I could access m...

Newbie

  Plan Premium Country Australia   Device Nixon Mission (Smartwatch) Operating System Wear os   My Question or Issue   I have a Nixon Mission with Wear os 2.10. ...

428 Views

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Superuser Contribution Your desktop and android apps are hot garbage

PlanPremiumCountryUsaDeviceWindows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8Operating SystemWindows 10,android pie My Question or IssueYour apps are hot garbage across the board. For a tech company your interfaces are trash and your ...

Casual Listener

Plan Premium Country Usa Device Windows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8 Operating System Windows 10,android pie   My Question or Issue Your apps are hot garb...

AM89

Regular

7077 Views

15 replies

29 likes

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Solved!! Spotify is trying to play music through my Samsung watch

PlanPremiumCountryUSA SystemSamsung Galaxy 8Operating System(Android pie My Question or Issue I downloaded the spotify app on my watch And opened it to try to control my music from my phone With my watch, But when I pressed play no music came out of ...

Casual Listener

Plan Premium Country USA  System Samsung Galaxy 8 Operating System (Android pie   My Question or Issue  I downloaded the spotify app on my watch And opened it to try to contr...

soup_lag

Casual Listener

4258 Views

2 replies

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Solved!! Will local files count against my download limit?

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll count against my 3,333 song limit on this device. Mo...

Casual Listener

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll c...

Luan

Spotify Star

1962 Views

1 replies

0 likes

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Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

751 Views

4 replies

0 likes

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Bluetooth Cutting Out

PremiumCanada DeviceS8Operating SystemAndroid version 9 My Question or IssueSo this has been going on for months; Spotify tends to randomly cut out once my screen turns off. I can't determine when it will happen. I've tried the battery exception sugg...

Casual Listener

Premium Canada   Device S8 Operating System Android version 9   My Question or Issue So this has been going on for months; Spotify tends to randomly cut out once my screen turns of...

Luan

Spotify Star

282 Views

1 replies

0 likes

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Even though i connected to wifi i cant use spotify online

PlanPremiumCountryTurkeyDevice(Samsung galaxy m20)Operating System(Android Oreo) My Question or IssueI cant use spotify on wifi because it shows me offline although i connected to wifi also spotify log out every day for no reason

Visitor

Plan Premium Country Turkey Device (Samsung galaxy m20) Operating System (Android Oreo)   My Question or Issue I cant use spotify on wifi because it shows me offline although i co...

OneByBoo

Roadie

295 Views

1 replies

0 likes

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Poor functionality when no internet

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueThere are two problems; both occur when not in offline mode and when there is no internet. The first is that I am unable to start listening to a downloaded album...

Casual Listener

  Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue There are two problems; both occur when not in offline mode and when there is...

pwnchu

Casual Listener

472 Views

2 replies

0 likes

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Superuser Contribution Error sincronización archivos ocultos

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el por qué de ese "esperando a descargar"Por cierto lo d...

Visitor

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el po...

Petya

Community Legend

731 Views

1 replies

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question about using spotify in offline mode on Android phone

PlanPremium CountryUS DeviceSamsung Galaxy 9 Operating SystemAndroid version 9 My Question or Issue:I have albums that are downloaded in my Spotify library so that I can listen to music offline. Is there some way to use voice commands to play an offl...

Casual Listener

Plan Premium   Country US   Device Samsung Galaxy 9   Operating System Android version 9   My Question or Issue: I have albums that are downloaded in my Spotify libra...

Shorty123

Casual Listener

425 Views

1 replies

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Bluetooth turning Shuffle/Repeat off on car radio.

Chevy Sonic RS 2015 - factory radio. DeviceGoogle Pixel 4 XLOperating SystemAndroid 10 My Question or IssueWent from having an iPhone 8+ which connected to my bluetooth without any problems. Connected my Google for the first time and noticed that my ...

Visitor

Chevy Sonic RS 2015 - factory radio.   Device Google Pixel 4 XL Operating System Android 10   My Question or Issue Went from having an iPhone 8+ which connected to my bluetooth with...

723 Views

0 replies

0 likes

bluetooth
car radio
Google Pixel 4 XL
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Can't Access Context Menu

PlanPremiumCountryUnited States DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueI recently lost the ability to access the context menu for a track (to add it to a playlist, add it to queue, etc.) by pressing and holding the tr...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue I recently lost the ability to access the context menu for...

798 Views

0 replies

0 likes

  • 798 Views
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