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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111319 Views

26 replies

3 likes

  • 111319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223919 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223919 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581172 Views

79 replies

3 likes

  • 581172 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478445 Views

577 replies

40 likes

Account
Free
  • 478445 Views
  • 577 replies
  • 40 likes

app lags - clean install helps only temporarily

account PremiumCountry Germany DeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueI've had this problem for several years now - Spotify becomes unresponsive in search mode or when I try to access my library. I've done a clean ins...

Casual Listener

account Premium Country Germany   Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue I've had this problem for several years now - Spotify becomes unre...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

Newbie

  Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...

ewotring

Casual Listener

2890 Views

7 replies

1 likes

  • 2890 Views
  • 7 replies
  • 1 likes

My listening activity not updating for my friends to see, but only when connected to a wifi device

My Question or IssueI have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly im playing music through my wifi devices, which does ...

Visitor

My Question or Issue I have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly ...

917 Views

0 replies

1 likes

device
Friends
listening activity
Update
  • 917 Views
  • 0 replies
  • 1 likes

Volume LOW?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess?   My Question or Issue My question is this: Does Spotify in general have les...

skunk3

Casual Listener

1447 Views

2 replies

0 likes

  • 1447 Views
  • 2 replies
  • 0 likes

Volume spikes for 1 sec when app first launched

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to what I believe to be max for one split second and the...

Visitor

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to wh...

661 Views

0 replies

0 likes

Volume Levels
  • 661 Views
  • 0 replies
  • 0 likes

It's been 2 years since my local files last synced with my phone.

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, all the tracks just stay greyed out on my Samsung tab...

Casual Listener

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, al...

thisisafish

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

New home screen

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem.PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows ...

Visitor

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem. Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Superuser Contribution Radio station error

PlanPremium CountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid version 9Spotify version 8.5.51.941 My Question or IssueI have several playlists. On some playlists, not all, i cannot create a station based on the playlist. I select the Go to Pla...

Visitor

Plan Premium   Country USA Device Samsung Galaxy 8+ Operating System Android   version 9 Spotify version 8.5.51.941   My Question or Issue I have several play...

Ivan

Spotify Legend

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plenty of songs not available

PlanPremiumCountryIndiaDeviceOneplus 5Operating SystemAndroid 9 My Question or IssueThere are many Hindi songs that are either not searchable or greyed out and not playing with a message "this song is currently unavailable".

Visitor

Plan Premium Country India Device Oneplus 5 Operating System Android 9   My Question or Issue There are many Hindi songs that are either not searchable or greyed out and not playing wi...

Ivan

Spotify Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album covers randomly dissapearing

PlanPremiumCountryEcuador DeviceSamsung Galaxy Note 10Operating SystemAndroid 9 So i have been using spotify on offline mode for years and recently when i go offline for some days some of my downloaded songs album art dissapear randomly and it is rep...

Visitor

  Plan Premium Country Ecuador  Device Samsung Galaxy Note 10 Operating System Android 9   So i have been using spotify on offline mode for years and recently when i go offli...

Ivan

Spotify Legend

967 Views

1 replies

0 likes

  • 967 Views
  • 1 replies
  • 0 likes

Spotify Integration with Nike+ Run Club App on Android

Plan PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid version 9 My Question or IssueNike+ Run Club app integrates with Spotify but when I open the music portion of the app it says it should populate with the default music app on my p...

Visitor

Plan  Premium Country USA Device Samsung Galaxy S10+ Operating System Android version 9   My Question or Issue Nike+ Run Club app integrates with Spotify but when I open the music...

ohneVal

Visitor

26764 Views

2 replies

3 likes

Android
Apps
integration
nike
Running
  • 26764 Views
  • 2 replies
  • 3 likes

Downloading to a separate device

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything.We're on opposite sides of the country.Is there a way to to do that?

Newbie

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything. We're on opposite si...

596 Views

0 replies

0 likes

Other
Security
Subscription
  • 596 Views
  • 0 replies
  • 0 likes

Viewing playlist times

Hi! A problem I've experienced with the mobile (android) spotify app is not being able to view the time length of a playlist. In previous posts it said this problem was fixed, but after following all the possible solutions, I still could not see the ...

Visitor

Hi! A problem I've experienced with the mobile (android) spotify app is not being able to view the time length of a playlist. In previous posts it said this problem was fixed, but after following all...

450 Views

0 replies

0 likes

Android
Playlists
  • 450 Views
  • 0 replies
  • 0 likes

Superuser Contribution Random artist unfollowed

I've noticed that some artist I have followed or at least saved songs/albums from will be unfollowed. For example Aerosmith, Jimi Hendrix, Andre Nickatina, Conway Twitty etc. I've had this problem with two separate phones now. The LG Aristo and now t...

Casual Listener

I've noticed that some artist I have followed or at least saved songs/albums from will be unfollowed. For example Aerosmith, Jimi Hendrix, Andre Nickatina, Conway Twitty etc. I've had this problem wi...

JohnHinds

Visitor

1373 Views

5 replies

0 likes

  • 1373 Views
  • 5 replies
  • 0 likes

song stops playing at 9 seconds

PlanPremiumCountryBrazilDevice(Samsung Galaxy S7)Operating System(Android Oreo) My Question or Issueand to get back to normal i need to restart.thats the question and i need some help, please.

Newbie

  Plan Premium Country Brazil Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue and to get back to normal i need to restart. thats the question a...

566 Views

0 replies

0 likes

Android 8
Help
Samsung Galaxy S7
song stops
  • 566 Views
  • 0 replies
  • 0 likes

Spotify randomly stops playing while offline

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

550 Views

0 replies

2 likes

  • 550 Views
  • 0 replies
  • 2 likes

Playlist links open Spotify, but the playlist will not play is not anywhere to be found

PlanFree/PremiumCountryUSA DeviceSamsung Chromebook My Question or IssueFriends are sharing their playlists, but when clicked they just open Spotify but that's it. No music, no playlist, nothing. This happens in the browser or app. Help!

Visitor

Plan Free/Premium Country USA   Device Samsung Chromebook   My Question or Issue Friends are sharing their playlists, but when clicked they just open Spotify but that's it. No musi...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log on to Spotify open player on Edge

PlanFreeCountryItalyDeviceSony Xperia XA2Operating SystemAndroid 9 My Question or IssueI'm trying to log into the Spotify web player (open.spotify.com) from the Microsoft Edge browser app on my phone. The first time I tried, I was presented with the ...

Visitor

Plan Free Country Italy Device Sony Xperia XA2 Operating System Android 9   My Question or Issue I'm trying to log into the Spotify web player (open.spotify.com) from the Microsoft Edg...

user-removed

Not applicable

3208 Views

4 replies

0 likes

Edge
Login
Web Player
  • 3208 Views
  • 4 replies
  • 0 likes

How to play only a track on google home mini

Why Cannot I to play only a track? "ehy google, play s'i fosse foco"and the music go on. When it ends, playback continues with random tracks. porco dio

Casual Listener

Why Cannot I to play only a track?   "ehy google, play s'i fosse foco" and the music go on.   When it ends, playback continues with random tracks. porco dio

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Equalizer Bug

Plan PremiumCountrySlovakia Device(Xiaomi Redmi 8 , android 9) Operating System(Android 9.) My Question or IssueHello there is Bug with equalizer i see IT on my phones xiaomi Redmi note 4 and redmi 8 the Bug is ... When i play some songs they play wi...

Newbie

  Plan Premium Country Slovakia  Device (Xiaomi Redmi 8 , android 9)  Operating System (Android 9.)   My Question or Issue Hello there is Bug with equalizer i see IT on ...

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
  • 0 likes