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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Songs on sd card are causing spotify online to slow down A LOT

I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?

Visitor

I have all my songs saved on my sd card on my android. Whenever I use spotify online (either wifi or mobile data) it gets really slow. How can I fix this?

448 Views

0 replies

0 likes

Android
sd card
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Spotify Bluetooth doesn't work in Mini but Google Play Music works perfectly

PlanPremiumCountryUSADeviceMoto Z4Operating SystemAndroid 9Spotify Version8.5.47.1006My Question or IssueSpotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but Google Play Music works fine. I've tried all the suggested troubleshooting...

Casual Listener

Plan Premium Country USA Device Moto Z4 Operating System Android 9 Spotify Version 8.5.47.1006 My Question or Issue Spotify over Bluetooth doesn't work at all in my 2015 Mini Cooper, but G...

1615 Views

0 replies

0 likes

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Superuser Contribution Spotify Shuffle is THE WORST

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?

Casual Listener

I just want to know why I'm listening to nothing but Panic at the Disco on a playlist that has other artists. Why am I listening to 30% of my playlist 90% of the time?  

FitzA

Casual Listener

963 Views

2 replies

2 likes

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  • 2 replies
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Spotify devices list is different when going outside network

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid 9 My Issue:When logged inside my home network I'able to see a complete list of devices and listening on any of them. However, when going outside(like GSM mobile data), I'm able...

Visitor

Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android 9   My Issue: When logged inside my home network I'able to see a complete list of devices and li...

Luan

Spotify Star

610 Views

1 replies

0 likes

wifi
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  • 1 replies
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Lyrics only showing up when Spotify Connect is on

Spotify PremiumGalaxy S10 Android 10 So, the lyrics only showing up when I connect to my PC via Spotify Connect When Spotify Connect is on and I open Spotify in my phone, the lyrics is there (all songs)When I closed the PC and phone app, open the pho...

Visitor

Spotify Premium Galaxy S10  Android 10   So, the lyrics only showing up when I connect to my PC via Spotify Connect   When Spotify Connect is on and I open Spotify in my phone, t...

Luan

Spotify Star

821 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Android app freezes on login page

PlanPremiumCountryPhilippinesDeviceOPPOOperating System My Question or Issue I accidentally logged out of my account on my Spotify app on Android, and every time I try to press the log in button, the page just freezes. I've tried uninstalling and rei...

Visitor

Plan Premium Country Philippines Device OPPO Operating System   My Question or Issue   I accidentally logged out of my account on my Spotify app on Android, and every time I try t...

Ivan

Spotify Legend

764 Views

1 replies

0 likes

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Superuser Contribution Android , Avoid using offline mode

AndroidSpotify PremiumSpotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ???The only way to avoid this issue altogether is to avoid using offline mode fullstop.Download a firewall for your devi...

Visitor

Android Spotify Premium Spotify logged me out after an update, I couldn't log back in due to being in offline mode , sound familiar ??? The only way to avoid this issue altogether is to avoid us...

Ivan

Spotify Legend

769 Views

1 replies

0 likes

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  • 1 replies
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Queue broken

PlanPremiumCountryNetherlandsDeviceOnePlus 7 Pro (12GB/256GB)Operating SystemAndroid 10 My Question or IssueAbout half a year ago I got this phone and since the beginning this issue has been bothering me. When I try to reorder the queue, it often gli...

Music Fan

Plan Premium Country Netherlands Device OnePlus 7 Pro (12GB/256GB) Operating System Android 10   My Question or Issue About half a year ago I got this phone and since the beginning thi...

565 Views

0 replies

0 likes

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Solved!!Superuser Contribution Music library redownloads every time after restart

Device: motog6Android version: 9Plan: Premium family There are other posts about this, but the solutions do not work for me and the problem is persistent. Every time I restart my phone, all my downloaded songs redownload. This makes the app basically...

Music Fan

Device: motog6 Android version: 9 Plan: Premium family   There are other posts about this, but the solutions do not work for me and the problem is persistent.   Every time I restart m...

user-removed

Not applicable

28831 Views

31 replies

16 likes

Ongoing Issues
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Visitor

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932 Views

0 replies

0 likes

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Superuser Contribution Spotify still pausing constantly

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueI am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the app useless on my phone. It doesn't matter if I am connected to WiFi or ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue I am constantly having an issue where Spotify pauses songs and podcasts at random on my phone. It has rendered the ...

xjnm

Casual Listener

1612 Views

4 replies

2 likes

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  • 4 replies
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New Releases For You is gone

PlanPremiumCountryIrelandDeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue"New releases for you" is gone. All I can seem to see now is old recommended albums from "similar" or "because you listened to". Bit fed up with Spotify constant...

Casual Listener

  Plan Premium Country Ireland Device Huawei Y6 2018 Operating System Android   My Question or Issue "New releases for you" is gone. All I can seem to see now is old recommended ...

848 Views

0 replies

12 likes

  • 848 Views
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  • 12 likes

android auto

PlanPremiumCountryisraelDevicexiaomi mi9t proOperating Systemandroid - miui 11 My Question or Issue spofity keep pauses in android car. can't understand why and how to fix it.i try all kind of things like reinstall the spofity app, the android car ap...

Visitor

Plan Premium Country israel Device xiaomi mi9t pro Operating System android - miui 11   My Question or Issue  spofity keep pauses in android car. can't understand why and how to f...

408 Views

0 replies

0 likes

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Album covers in list

My Question or IssueSinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

Visitor

My Question or Issue Sinds yesterday i see little album covers in my Spotify list (android Oneplus 5). This makes the screen look really chaotic and i cant find a way to turn this off.

didemozkann

Visitor

542 Views

1 replies

1 likes

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  • 1 replies
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App running very slowly and freezing

hi all,as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to load the songlist. When I hit one song, it starts, b...

Visitor

hi all, as far as I see my Problem has not been reported. When I open the app Images do not load for About 15 sec and then start loading very slowly. When I search for Playlist it takes very Long to...

405 Views

0 replies

0 likes

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Superuser Contribution Un-able To Play Songs, "You Discovered a Premium Feature!"

PlanFreeCountryJapanDeviceSamsung Galaxy Tab A Operating SystemAndroid My Question or IssueWhenever I try to play a song, it says "You discovered a Premium feature!" and doesn't play any song.I have tried:reinstalling, clearing cache and data

Visitor

  Plan Free Country Japan Device Samsung Galaxy Tab A   Operating System Android   My Question or Issue Whenever I try to play a song, it says "You discovered a Premium...

Peter

Spotify Legend

2942 Views

5 replies

0 likes

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Spotify won't play older saved songs when offline, only the last 25

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i want to play songs offline, it only works with the last +-30 songs. When I try to play...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i ...

1140 Views

0 replies

0 likes

old
won't play
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Solved!! Stranger tracks during album playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryItalyDevice(Samsung Galaxy A50)Operating System(Android 9) My Question or IssueWhy when I choose to play an album doe...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Italy Device (Samsung Galaxy A50) Operating System (An...

ms7527

Visitor

618 Views

2 replies

1 likes

  • 618 Views
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A band that I was listening to stopped working

My Question or Issueyesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed out some songs are even downloaded but it stopped working...

Visitor

My Question or Issue yesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed...

315 Views

0 replies

0 likes

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Solved!! Failure moving data to SD card

Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...

Music Fan

Plan: Family   Device , Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   My phone ran out of juice and shut itself down. Every **bleep** time this ...

Luan

Spotify Star

18118 Views

6 replies

1 likes

sdcard
storage
  • 18118 Views
  • 6 replies
  • 1 likes