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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6957 Views

0 replies

7 likes

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Superuser Contribution Premium change to shuffle only on android

So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an artist page it's all blank except for the big green button s...

Visitor

  So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an a...

Guido

Spotify Legend

657 Views

2 replies

5 likes

  • 657 Views
  • 2 replies
  • 5 likes

downloads disappear from time to time

PlanPremiumCountryGermany DeviceMotorola Moto G5plusOperating SystemAndroid 8.1.0 My Question or Issueevery few weeks it happens that all my downloads disappear (playlists, album ,etc). I can still see everything in the library but I must download al...

Regular

Plan Premium Country Germany   Device Motorola Moto G5plus Operating System Android 8.1.0   My Question or Issue every few weeks it happens that all my downloads disappear (...

Berlitz

Regular

1411 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Finding unlisted podcasts

PlanFree/Premium PremiumCountry USA Device Samsung Galaxy S7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am attempting to transistion from another Podcast player to...

Casual Listener

Plan Free/Premium Premium Country USA   Device Samsung Galaxy S7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  (iOS 10, Android Oreo, Windows 10,etc.) &...

554 Views

0 replies

0 likes

  • 554 Views
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Saving Spotify files to SD card on Fiio M9

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but then fails. Any suggestions to fix this?Plan Premium

Visitor

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but t...

865 Views

0 replies

0 likes

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Spotify keeps restarting Firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I play my Spotify account through my FS, after about 5-10mins, it will turn off and res...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

500 Views

0 replies

0 likes

  • 500 Views
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Spotify home screen shows a black page on new Pixel 3a Phone

CountryPortugalDevice(Google Pixel 3a)Operating System(Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone and my Spotify shows a blank black page after loggin in on the Home tab. I've reinstalled, tryin...

Casual Listener

  Country Portugal Device (Google Pixel 3a) Operating System (Latest Android 10)   My Question or Issue   Hello,  I just switched to a new Google Pixel 3a smartphone an...

nevermore1845

Newbie

844 Views

4 replies

2 likes

  • 844 Views
  • 4 replies
  • 2 likes

Why can't I search in certain public playlists on Android?

PlanPremiumCountryGermanyDeviceBQ Aquaris X ProOperating SystemAndroid 8.1.0 My Question or IssueI find that there are two types of playlists by Spotify. One type where they dont show the album covers in the playlist, which has the "Find in playlist"...

Visitor

Plan Premium Country Germany Device BQ Aquaris X Pro Operating System Android 8.1.0   My Question or Issue I find that there are two types of playlists by Spotify. One type where they ...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
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Bluetooth controls not working when screen is turned off

PlanPremiumCountryGermanyDeviceOukitel K4000Operating SystemAndroid 5.1 (Stock) My Question or Issue Hello,as long as my screen is turned on, i can skip tracks with the controls on my bluetooth earbuds, does not matter if screen is locked or unlocked...

Visitor

Plan Premium Country Germany Device Oukitel K4000 Operating System Android 5.1 (Stock)   My Question or Issue   Hello, as long as my screen is turned on, i can skip tracks with ...

317 Views

0 replies

0 likes

  • 317 Views
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Superuser Contribution Heart button on notification bar not working

PlanPemium (Family) CountryAustria DeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0.0 My Question or IssueWhile listening to my Mix of the Week Playlist i realized the heart button on the notification window of android does not react. Verfied wit...

Newbie

  Plan Pemium (Family)  Country Austria  Device Huawei Mate 10 Lite Operating System Android 8.0.0   My Question or Issue While listening to my Mix of the Week Playlist...

SoopaDoop1

Music Fan

1636 Views

5 replies

1 likes

  • 1636 Views
  • 5 replies
  • 1 likes

Green Circle of Death

PlanPremiumCountry Device(Samsung Galaxy s9+)Operating System( Android Oreo) My Question or Issue Green Circle of Death constantly showing up. Clean installs, cache clear nothing works. When you try to access song, album, podcast, search. Even downlo...

Music Fan

  Plan Premium Country   Device (Samsung Galaxy s9+) Operating System ( Android Oreo)   My Question or Issue   Green Circle of Death constantly showing up. Clean ...

jjwren

Music Fan

3623 Views

11 replies

0 likes

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  • 11 replies
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Public playlists have NEVER showed up in search.

PlanPremiumCountryAustraliaDeviceGalaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+Operating SystemAndroid Oreo My Question or IssueSince I opened my Spotify Premium account years ago my public playlists have never appeared ...

Casual Listener

Plan Premium Country Australia Device Galaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+ Operating System Android Oreo   My Question or Issue Since I ope...

322 Views

0 replies

0 likes

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Solved!! Song Skipping Bug???

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration.PlanFreeCountryCanadaDevicePixel 2 XL

Casual Listener

I have been dealing with an issue where my spotify has been randomly skipping songs and pausing. It has been causing a great deal of frustration. Plan Free Country Canada Device Pixel 2 XL

bigbagofbeans

Casual Listener

452 Views

2 replies

1 likes

  • 452 Views
  • 2 replies
  • 1 likes

Superuser Contribution Status Bar not hiding

PlanPremiumCountryUnited StatesDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen Spotify is running, the status/notification bar doesnt auto hide like it is supposed to on full screen apps. If i close spotify, then the status/notifi...

Visitor

Plan Premium Country United States Device Pixel 4 XL Operating System Android 10   My Question or Issue When Spotify is running, the status/notification bar doesnt auto hide like it is...

MAXEED

Regular

2005 Views

5 replies

1 likes

  • 2005 Views
  • 5 replies
  • 1 likes

Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

jsmith85

Visitor

1591 Views

2 replies

4 likes

  • 1591 Views
  • 2 replies
  • 4 likes

Spotify starts to play random songs while listening playlists or selected songs

PlanPremiumCountryFinlandDeviceSamsung A70Operating SystemAndroid My Question or IssueSpotify jumps random songs while listening on playlists or selected songs. This can occur even during the first song of the playlist or whenever thereafter. And ran...

Visitor

Plan Premium Country Finland Device Samsung A70 Operating System Android   My Question or Issue Spotify jumps random songs while listening on playlists or selected songs. This can occu...

OneByBoo

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

I can't access my Spotify playlits on my Wear os

PlanPremiumCountryAustralia DeviceNixon Mission (Smartwatch)Operating SystemWear os My Question or Issue I have a Nixon Mission with Wear os 2.10. Before the system been updated, I could access my Spotify through my watch completely, I could access m...

Newbie

  Plan Premium Country Australia   Device Nixon Mission (Smartwatch) Operating System Wear os   My Question or Issue   I have a Nixon Mission with Wear os 2.10. ...

431 Views

0 replies

0 likes

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Superuser Contribution Your desktop and android apps are hot garbage

PlanPremiumCountryUsaDeviceWindows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8Operating SystemWindows 10,android pie My Question or IssueYour apps are hot garbage across the board. For a tech company your interfaces are trash and your ...

Casual Listener

Plan Premium Country Usa Device Windows 10 ryzen 3900 2080ti, oneplus 7 pro, Samsung galaxy note 8 Operating System Windows 10,android pie   My Question or Issue Your apps are hot garb...

AM89

Regular

7123 Views

15 replies

29 likes

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  • 15 replies
  • 29 likes

Solved!! Spotify is trying to play music through my Samsung watch

PlanPremiumCountryUSA SystemSamsung Galaxy 8Operating System(Android pie My Question or Issue I downloaded the spotify app on my watch And opened it to try to control my music from my phone With my watch, But when I pressed play no music came out of ...

Casual Listener

Plan Premium Country USA  System Samsung Galaxy 8 Operating System (Android pie   My Question or Issue  I downloaded the spotify app on my watch And opened it to try to contr...

soup_lag

Casual Listener

4262 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Will local files count against my download limit?

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll count against my 3,333 song limit on this device. Mo...

Casual Listener

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll c...

Luan

Spotify Star

1970 Views

1 replies

0 likes

  • 1970 Views
  • 1 replies
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Spotify Delays Launch from Locked Screen

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will launch and immediatly pause the song and then restart a...

Casual Listener

When using google voice assistant to play a song while the phone is locked, there is a significant delay between when my command is accepted and when the song starts playing. Either the app will laun...

marcellotruzzi

Visitor

756 Views

4 replies

0 likes

  • 756 Views
  • 4 replies
  • 0 likes