Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFreeCountry DeviceLG G5Operating SystemAndroid 8 My Question or IssueDaily mix is not working on my phone anymore, it works fine on the desktop version. The daily mix does not show on home anymore neither does the whole "made for you" section. If...
Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at the moment, non funny glitches so far!I'm findind too...
PlanPremiumCountryUSADevicePixel 2Operating SystemAndroidMy Question or IssueOK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto. It is just not there. When I say "Hey Google play Spotify" while in my car w...
Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's just the green loading circle until again my phone fr...
I have Spotify 8.5.10.774 on Android.In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my mobile.This option seems to have disappeared. How ca...
DeviceHuawei P20Operating SystemAndroid 8.1.0 My Question or IssueIf I want to add a song to a playlist the playlists are not sorted in the selection list. Before the update the playlists were sorted the way I arranged them.
PlanFreeCountry - United States DeviceGoogle Pixel 3 XLOperating SystemAndroid 9Spotify mobile app version: 8.5.10.774 My Question or IssueHow does one toggle Shuffle Play on and off in the Android mobile app?The Support Page States:To turn Shuffle o...
PlanPremiumCountryTurkeyDevices9+Operating System My Question or IssueWhen im at home network everything is okay with spotify. But when im at work spotify keeps disconnecting from network. And yes only spotify disconnects, every other thing keeps wor...
PlanPremiumCountryArgentinaDevice Samsung Galaxy S6 EdgeOperating SistemAndroid 7.0 My Question or IssueWhen i press play and im using the phone is everything fine, but i block the phone and plays the music a few seconds and stops. It's really frustr...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueWhenever I navigate to the artists tab or the album tab and I click on a song to play, instead of playing the next song in the list after the song is ...
Hey, it seems that the issue identified in this posthttps://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209 Doesn't have a solution now on the new Android app design. The only option at the to...
PlanPremium [student]Devicelg g6 v8.5.11.762Operating Systemwin10 v1.1.9.383.g9f48828e(windows store edition) ive tried literally every possible option given on this site but nothing seems to fix my problem. whenever i try and download any playlist r...
PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueQuiero reportar un problema que me vino sucediendo hace unos días. Empecé a utilizar Spotify Premium, es decir, lo empecé a pagar dada las venta...
PlanPremiumCountryBrazilDeviceLenovo Motorola Moto G4Operating SystemAndroid 7 My Question or IssueRecentemente formatei meu Cartão SD para expandir a memória interna do meu celular, este é um recurso nativo do Android, com ele posso mover alguns apl...
PlanPremiumCountryBrazilDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueMy playlist in the phone is in wrong order, but i dont did this. All the albuns changed the songs order, but in my desktop is in the right order!
PlanPremiumCountryUnited States of America DeviceSamsung Galaxy S7Operating SystemAndroid version 8.0.0 My Question or IssueHey y'all, I listen to tons of podcasts, and lately I notice that they no longer begin where I left off, it's almost like they...
PlanFamily PlanCountryUnited StatesDevice(Galaxy s10Operating SystemAndroid Oreo My Question or IssueWhen I am playing songs, both wirelessly via bluetooth or in my car via AUX cable, songs will suddenly stop playing. If I tap my screen on my phone o...
PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...
PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...