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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryNorwayDeviceSamsung s8 and samsung s10Operating SystemAndroid Oreo My Question or IssueThe music stops and starts, and stop en starts, during playing music while the phone is not aktive in use. If i hold the phone and use it, it pla...
Plan Premium Country Norway Device Samsung s8 and samsung s10 Operating System Android Oreo My Question or Issue The music stops and starts, and stop en starts, during p...
Spotify Star
923 Views
7 replies
2 likes
Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notification within the app itself. I would like to keep the playbac...
Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notifica...
Casual Listener
2537 Views
2 replies
2 likes
For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfectly so long as my screen is on then it stops. It likes to pause r...
For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfe...
Casual Listener
1074 Views
2 replies
2 likes
PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueSongs stop playing after 10 seconds. This seems to be random which songs play normally and which only play for 10 seconds. I logged out and logged back in, resta...
Plan Premium Country USA Device Google Pixel 3a Operating System Android 10 My Question or Issue Songs stop playing after 10 seconds. This seems to be random which songs play normall...
Spotify Star
1582 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...
Plan Free/Premium Country Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie) My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...
Spotify Legend
26285 Views
32 replies
19 likes
how to jump to a middle of a track ?? where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones) PlanPremiumCountry Devicesamsung a40Operating Systemand9
how to jump to a middle of a track ?? where is the slider to move to a middle of a track ? how to pause the track ??? (yes, i can do that from my phones) Plan Premi...
Spotify Star
588 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhile playing songs on my phone, as soon as the screen times out - and locks (screen goes dark) - the song stops playing. Then I have to wake up the screen/pho...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue While playing songs on my phone, as soon as the screen times out - and locks (scree...
Spotify Star
6256 Views
1 replies
3 likes
PlanPremiumCountryBrazilDeviceXiaomi Redmi 6Operating SystemAndroid Pie My Question or IssueTouching the three dots stops the application and no longer responds
Plan Premium Country Brazil Device Xiaomi Redmi 6 Operating System Android Pie My Question or Issue Touching the three dots stops the application and no longer responds
Spotify Star
460 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...
Plan Premium Country United States Device Pixel 2 XL Operating System Android 10 My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...
Regular
1537 Views
2 replies
1 likes
PlanPremiumDeviceSamsung Galaxy Tab Pro 8.4 (SM-T320)Operating System Android 7.1.2 My Question or IssueSince last few updates UI elements and text on my tablet became very small. Now they are in fact smaller than on my phone (see below) with a lot o...
Plan Premium Device Samsung Galaxy Tab Pro 8.4 (SM-T320) Operating System Android 7.1.2 My Question or Issue Since last few updates UI elements and text on my tablet became very ...
Casual Listener
2633 Views
3 replies
1 likes
PlanPremiumCountryAustraliaDeviceSamsung A20Operating SystemAndroid Oreo My Question or IssueI have noticed recently that the look of the lists of playlists in the Android app has changed. It looks bigger and less aesthetically pleasing. About the sa...
Plan Premium Country Australia Device Samsung A20 Operating System Android Oreo My Question or Issue I have noticed recently that the look of the lists of playlists in the Andro...
Spotify Star
659 Views
1 replies
0 likes
Hello everyone, at first, let's start with the basic infos;PlanPremiumCountryFranceDeviceHuawei p30 liteOperating SystemAndroid 9 Now for the problem: since the 28/10, I can't select the music I want to listen anymore. On every album, artists and Pla...
Hello everyone, at first, let's start with the basic infos; Plan Premium Country France Device Huawei p30 lite Operating System Android 9 Now for the problem: since the 28/10, I can'...
Casual Listener
842 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueOn certain artists, albums and playlists the Shuffle button is the only option. I can toggle the Shuffle icon on the playing now screen but it has no effect. I h...
Plan Premium Country Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue On certain artists, albums and playlists the Shuffle button is the only option. ...
Casual Listener
2850 Views
14 replies
14 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1006 Views
4 replies
0 likes
So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an artist page it's all blank except for the big green button s...
So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an a...
Spotify Legend
648 Views
2 replies
5 likes
PlanPremiumCountryGermany DeviceMotorola Moto G5plusOperating SystemAndroid 8.1.0 My Question or Issueevery few weeks it happens that all my downloads disappear (playlists, album ,etc). I can still see everything in the library but I must download al...
Plan Premium Country Germany Device Motorola Moto G5plus Operating System Android 8.1.0 My Question or Issue every few weeks it happens that all my downloads disappear (...
Regular
1394 Views
9 replies
0 likes
PlanFree/Premium PremiumCountry USA Device Samsung Galaxy S7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am attempting to transistion from another Podcast player to...
Plan Free/Premium Premium Country USA Device Samsung Galaxy S7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &...
546 Views
0 replies
0 likes
I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but then fails. Any suggestions to fix this?Plan Premium
I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but t...
861 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I play my Spotify account through my FS, after about 5-10mins, it will turn off and res...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I...
494 Views
0 replies
0 likes
CountryPortugalDevice(Google Pixel 3a)Operating System(Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone and my Spotify shows a blank black page after loggin in on the Home tab. I've reinstalled, tryin...
Country Portugal Device (Google Pixel 3a) Operating System (Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone an...
Newbie
836 Views
4 replies
2 likes
