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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115226 Views

27 replies

4 likes

  • 115226 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231637 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231637 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591134 Views

79 replies

3 likes

  • 591134 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485624 Views

580 replies

42 likes

Account
Free
  • 485624 Views
  • 580 replies
  • 42 likes

Superuser Contribution Liked songs queue can't be edited

PlanPremiumCountryBelgiumDeviceOneplus 6 Operating SystemAndroid 10My Question or IssueWhen i add a song to my queue, the playlist starts again from the top after the added song has played (only happens in the liked songs playlist). Also, the songs i...

Visitor

Plan Premium Country Belgium Device Oneplus 6  Operating System Android 10 My Question or Issue When i add a song to my queue, the playlist starts again from the top after the added son...

Elena

Moderator

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Liking songs on Android Auto

PlanPremiumCountryUSA DevicePixel 4 XL Operating SystemAndroid Pie My Question or IssueI am new to Spotify (coming fromGoogle Play Music). I went thru and manually added all my liked songs from GPM. When listening in my car on Android Auto, I listen ...

Regular

Plan Premium Country USA  Device Pixel 4 XL  Operating System Android Pie   My Question or Issue I am new to Spotify (coming from Google Play Music). I went thru and manuall...

TaTHEj

Composer

2093 Views

9 replies

0 likes

  • 2093 Views
  • 9 replies
  • 0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Newbie

Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...

Liortish1

Visitor

841 Views

2 replies

0 likes

  • 841 Views
  • 2 replies
  • 0 likes

Android not seeing webplayer when started from android

PlanPremiumCountryBelgiumDeviceHuawei p20Operating SystemAndroid OreoArchlinux, firefox and chrome My Question or IssueThe webplayer only shows up on my phone after choosing to play from it in the webplayer itself.Which is funny, because when Spotify...

Newbie

Plan Premium Country Belgium Device Huawei p20 Operating System Android Oreo Archlinux, firefox and chrome   My Question or Issue The webplayer only shows up on my phone after ch...

421 Views

0 replies

0 likes

Webplayer remote
  • 421 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

Newbie

Plan Family Premium Country Italy   Device Huwaei P30 Lite Operating System Android   Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...

el_-mvjfojnum

Newbie

3752 Views

2 replies

0 likes

  • 3752 Views
  • 2 replies
  • 0 likes

Audio infrastructure and resampling

PlanFreeCountryItalyDeviceHauwei P20Operating SystemAndroid 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment solution in the music sector, due to the vastness of the database and the discovery functions. ...

Casual Listener

Plan Free Country Italy Device Hauwei P20 Operating System Android 9   My Question or Issue   Dear Spotify,   your platform currently represents the best entertainment sol...

867 Views

0 replies

2 likes

  • 867 Views
  • 0 replies
  • 2 likes

Buds and watch active2 problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem with my Buds+ , watch active 2 and Samsung s9. Here is my problem. 1. I connect in wear app w...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     Hi i have a problem w...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All Songs not loading

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Casual Listener

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Pingunah

Casual Listener

18419 Views

11 replies

0 likes

Android 5.1.1
  • 18419 Views
  • 11 replies
  • 0 likes

Random pause issue (Android 7.0 on Samsung S6)

Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...

Casual Listener

Premium plan Italy Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date) Spotify version: 8.5.51.941     Dear Sir or Madam, I've been a premium Spotify user for over a year ...

Bravide

Casual Listener

1215 Views

2 replies

1 likes

Android
pause
s6
shooting
trouble
Troubleshooting
  • 1215 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium alamıyorum

Selam...Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor...Screenshot_2020-04-04-19-35-40-518_com.spotify.music.jpg 

Visitor

Selam... Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor... Screenshot_2020-04-04-19-35-40-518_com.sp...

Ivan

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library not available if spotify starts in offline mode

PlanPremiumCountryBelgiumDeviceOnePlus 5tOperating SystemAndroid 9 (OxygenOS 9.0.11.)Spotify 8.5.51.941My Question or IssueMy library is not available when opening spotify with offline mode enabled. Artists and albums just keeps showing the spinning ...

Regular

Plan Premium Country Belgium Device OnePlus 5t Operating System Android 9 (OxygenOS 9.0.11.) Spotify 8.5.51.941 My Question or Issue My library is not available when opening spotify with of...

Ivan

Spotify Legend

692 Views

1 replies

1 likes

Android
Library Navigation
Offline Android
  • 692 Views
  • 1 replies
  • 1 likes

Superuser Contribution facebook story redirects to spotify main page

PlanPremium CountryCanada DeviceSamsung Galaxy A50 Android 9 OS The issue i have is some Facebook stories on facebook app on my phone redirect to main spotify page in spotify for android and not the webpage. I have open in external web browser enable...

Visitor

Plan Premium   Country Canada   Device Samsung Galaxy A50   Android 9 OS   The issue i have is some Facebook stories on facebook app on my phone redirect to main spotif...

Ivan

Spotify Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Spotify plays with no sound [Android Auto]

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy J5 2017 + Skoda Octavia 2018Operating SystemAndroid 7.0 My Question or Issue Spotify in Android Auto mode worked fine for long time but last few days it suddenly stopped playing sound. It behaves l...

Regular

Plan Premium Country Czech Republic Device Samsung Galaxy J5 2017 + Skoda Octavia 2018 Operating System Android 7.0   My Question or Issue  Spotify in Android Auto mode worked fin...

skejpa

Regular

23659 Views

12 replies

1 likes

android auto
no sound
playing without sound
Spotify
  • 23659 Views
  • 12 replies
  • 1 likes

music randomy changes on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System My Question or IssueWhile listening to spotify on my phone, the songs will suddenly switch to some random playlist that I would never listen to. It happens at random.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10e Operating System     My Question or Issue While listening to spotify on my phone, the songs will suddenly switch to some random...

Emilia_8

Community Legend

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

How do you remove album art in android?

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

Visitor

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

RockShu

Music Fan

1415 Views

1 replies

1 likes

  • 1415 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't login to the Spotify app

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling like every other post has said, I can't login. It s...

Visitor

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling ...

jecohn

Visitor

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts not updating

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating System8.0.0 My Question or IssueMy Podcasts haven't updated in a few days on my Android app. They are however updating on desktop and on PS4. This happened about a week a go, and after a few d...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System 8.0.0   My Question or Issue My Podcasts haven't updated in a few days on my Android app. They are however updati...

mawij2002

Casual Listener

5244 Views

6 replies

2 likes

  • 5244 Views
  • 6 replies
  • 2 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

1993 Views

0 replies

3 likes

  • 1993 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Stations Freezes on Call End

PremiumCountryUnited StatesDeviceGoogle Pixel 3AOperating SystemAndroid 10 My Question or IssueWhile using the Spotify Stations app, if I pick up an incoming call, the banner in the notifications area disappears, and I need to go back into the app to...

Visitor

Premium Country United States Device Google Pixel 3A Operating System Android 10   My Question or Issue While using the Spotify Stations app, if I pick up an incoming call, the banner i...

Ivan

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes