Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854805 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854805 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20494 Views
  • 3 replies
  • 0 likes
  • 20494 Views
  • 3 replies
  • 0 likes

New app ridiculous

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 163 Views
  • 0 replies
  • 2 likes
  • 163 Views
  • 0 replies
  • 2 likes

Daily mix not accessible

PlanFreeCountry DeviceLG G5Operating SystemAndroid 8 My Question or IssueDaily mix is not working on my phone anymore, it works fine on the desktop version. The daily mix does not show on home anymore neither does the whole "made for you" section. If...

  • Newbie
  •   Plan Free Country   Device LG G5 Operating System Android 8   My Question or Issue Daily mix is not working on my phone anymore, it works fine on the desktop version. The ...
  • 209 Views
  • 0 replies
  • 1 likes
  • 209 Views
  • 0 replies
  • 1 likes

no "start radio" button from Album

Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at the moment, non funny glitches so far!I'm findind too...

  • Music Fan
  • Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at th...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not an option in Android Auto

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroidMy Question or IssueOK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto. It is just not there. When I say "Hey Google play Spotify" while in my car w...

  • Newbie
  • Plan Premium Country USA Device Pixel 2 Operating System Android My Question or Issue OK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto.  I...
  • me4175
  • Casual Listener
  • 24095 Views
  • 2 replies
  • 4 likes
  • 24095 Views
  • 2 replies
  • 4 likes

Nothing loads and the app crashes everytime I try and use it

Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's just the green loading circle until again my phone fr...

  • Newbie
  • Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's ju...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

lost the option to play all offline music on android

I have Spotify 8.5.10.774 on Android.In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my mobile.This option seems to have disappeared. How ca...

  • Regular
  • I have Spotify 8.5.10.774 on Android. In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my...
  • DanifC
  • Composer
  • 335 Views
  • 3 replies
  • 1 likes
  • 335 Views
  • 3 replies
  • 1 likes

Unsorted playlist when adding a song

DeviceHuawei P20Operating SystemAndroid 8.1.0 My Question or IssueIf I want to add a song to a playlist the playlists are not sorted in the selection list. Before the update the playlists were sorted the way I arranged them.

  • Casual Listener
  •     Device Huawei P20 Operating System Android 8.1.0   My Question or Issue If I want to add a song to a playlist the playlists are not sorted in the selection list. Before the...
  • 196 Views
  • 0 replies
  • 1 likes
  • 196 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution How does one toggle Shuffle Play on and off in the Android mobile app?

PlanFreeCountry - United States DeviceGoogle Pixel 3 XLOperating SystemAndroid 9Spotify mobile app version: 8.5.10.774 My Question or IssueHow does one toggle Shuffle Play on and off in the Android mobile app?The Support Page States:To turn Shuffle o...

  • Regular
  • Plan Free Country - United States   Device Google Pixel 3 XL Operating System Android 9 Spotify mobile app version: 8.5.10.774   My Question or Issue How does one toggle Shuf...
  • Peter
  • Spotify Legend
  • 1124 Views
  • 5 replies
  • 0 likes
  • 1124 Views
  • 5 replies
  • 0 likes

Spotify keeps disconnecting, other apps etc. keep working.

PlanPremiumCountryTurkeyDevices9+Operating System My Question or IssueWhen im at home network everything is okay with spotify. But when im at work spotify keeps disconnecting from network. And yes only spotify disconnects, every other thing keeps wor...

  • Newbie
  • Plan Premium Country Turkey Device s9+ Operating System     My Question or Issue When im at home network everything is okay with spotify. But when im at work spotify keeps disconn...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Plays the music for a few seconds and stops.

PlanPremiumCountryArgentinaDevice Samsung Galaxy S6 EdgeOperating SistemAndroid 7.0 My Question or IssueWhen i press play and im using the phone is everything fine, but i block the phone and plays the music a few seconds and stops. It's really frustr...

  • Newbie
  •   Plan Premium Country Argentina Device  Samsung Galaxy S6 Edge Operating Sistem Android 7.0   My Question or Issue When i press play and im using the phone is everything fi...
  • Jᴀᴄᴋ
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Plays first song in list instead of next song in list

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueWhenever I navigate to the artists tab or the album tab and I click on a song to play, instead of playing the next song in the list after the song is ...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Whenever I navigate to the artists tab or the album tab and I click on a s...
  • mnelson47
  • Casual Listener
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Android playlist folder order incorrect

Hey, it seems that the issue identified in this posthttps://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209 Doesn't have a solution now on the new Android app design. The only option at the to...

  • Music Fan
  • Hey, it seems that the issue identified in this post https://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209   Doesn't have a solutio...
  • 234 Views
  • 0 replies
  • 2 likes
  • 234 Views
  • 0 replies
  • 2 likes

cant download playlist

PlanPremium [student]Devicelg g6 v8.5.11.762Operating Systemwin10 v1.1.9.383.g9f48828e(windows store edition) ive tried literally every possible option given on this site but nothing seems to fix my problem. whenever i try and download any playlist r...

  • Casual Listener
  • Plan Premium [student] Device lg g6    v8.5.11.762 Operating System win10  v1.1.9.383.g9f48828e(windows store edition)   ive tried literally every possible option given on ...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Problemas con las Descargas

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueQuiero reportar un problema que me vino sucediendo hace unos días. Empecé a utilizar Spotify Premium, es decir, lo empecé a pagar dada las venta...

  • Newbie
  •   Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1   My Question or Issue Quiero reportar un problema que me vino sucediendo hace unos...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Mover Spotify para Cartão SD

PlanPremiumCountryBrazilDeviceLenovo Motorola Moto G4Operating SystemAndroid 7 My Question or IssueRecentemente formatei meu Cartão SD para expandir a memória interna do meu celular, este é um recurso nativo do Android, com ele posso mover alguns apl...

  • Regular
  • Plan Premium Country Brazil Device Lenovo Motorola Moto G4 Operating System Android 7       My Question or Issue Recentemente formatei meu Cartão SD para expandir a memória...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Musicas do celular em ordem errada

PlanPremiumCountryBrazilDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueMy playlist in the phone is in wrong order, but i dont did this. All the albuns changed the songs order, but in my desktop is in the right order!

  • Newbie
  • Plan Premium Country Brazil Device Motorola G6 Operating System Android 9   My Question or Issue My playlist in the phone is in wrong order, but i dont did this. All the albuns ...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Podcasts Resuming in the Wrong Place

PlanPremiumCountryUnited States of America DeviceSamsung Galaxy S7Operating SystemAndroid version 8.0.0 My Question or IssueHey y'all, I listen to tons of podcasts, and lately I notice that they no longer begin where I left off, it's almost like they...

  • Newbie
  • Plan Premium Country United States of America  Device Samsung Galaxy S7 Operating System Android version 8.0.0   My Question or Issue Hey y'all,        I lis...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Songs stop all of a sudden

PlanFamily PlanCountryUnited StatesDevice(Galaxy s10Operating SystemAndroid Oreo My Question or IssueWhen I am playing songs, both wirelessly via bluetooth or in my car via AUX cable, songs will suddenly stop playing. If I tap my screen on my phone o...

  • Newbie
  • Plan Family Plan Country United States Device (Galaxy s10 Operating System Android Oreo   My Question or Issue When I am playing songs, both wirelessly via bluetooth or in my car ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Not all Podcast Episodes are Being Shown

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...

  • Newbie
  • Plan Premium Country USA Device Pixel 3 Operating System Android Oreo   My Question or Issue My list of episodes has hidden two of the last three episodes released for my favorite podc...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

What happens to Daily Drive downloaded songs when they are removed from the playlist?

PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...

  • Newbie
  • Plan Free/Premium Country   Device (Pixel 2) Operating System (Android.)   My Question or Issue When I set my daily drive playlist to download, it automatically downloads songs as...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes