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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386773 Views

545 replies

34 likes

Account
Free
  • 386773 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
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  • 7 likes

Superuser Contribution Auto populate playlist name from artist/album on Android

(This functionality used to work)On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" button - this then opens a dialog box "give your play...

Regular

(This functionality used to work) On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" ...

Paulo23

Roadie

2660 Views

5 replies

2 likes

  • 2660 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify not running on certain Astell&Kern players

PlanFree OR Premium CountryHong Kong DeviceAstell&Kern SR15 Operating SystemModified Android Spotify version8.5.20.857 - 32bit My Question or IssueHi all, i worked in a dealer of Astell&Kern players. In late 2018, AK opened up their system to allow u...

Casual Listener

Plan Free OR Premium   Country Hong Kong   Device Astell&Kern SR15   Operating System Modified Android   Spotify version 8.5.20.857 - 32bit   My Question o...

Cyrusng

Visitor

5633 Views

6 replies

0 likes

  • 5633 Views
  • 6 replies
  • 0 likes

Superuser Contribution App starts up always downloading songs, gets stuck, and Spotify stops responding for minutes.

PlanPremiumCountrySingaporeDevicesamsung note8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting Spotify always sees it downloading 10 or 20 songs, and this causes the app to become laggy, nonplaying and generally ha...

Regular

Plan Premium Country Singapore Device samsung note8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Starting Spotify always sees it downloading 10 ...

Serwei

Regular

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
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Automatically set "Artistname - Albumname" as playlist name, when creating a playlist from an album

Operating SystemAny Android My Question or IssueWhen creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Windows and Linux), the new playlist is automatically named "$ARTIST - $ALB...

Casual Listener

  Operating System Any Android   My Question or Issue When creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Win...

dinomight

Spotify Star

908 Views

3 replies

0 likes

albumplaylist
playlist from album
predefined playlist name
  • 908 Views
  • 3 replies
  • 0 likes

App stops playing at 9 seconds

PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...

Regular

Plan Premium Country Brazil   Device ASUS Zenfone 3MAX Operating System Android Nougat   Recently, my app started to interrupt the music playing after 9 seconds elapsed.   ...

ph_sa

Regular

1011 Views

2 replies

0 likes

10 seconds
9 seconds
Android
  • 1011 Views
  • 2 replies
  • 0 likes

Can't use Spotify connected for streaming from a specific podcast provider

PlanPremium familyCountryNorwayDeviceSamsung Galaxy Note 8 and Samsung Galaxy Tab S2Operating SystemAndroid 9 and Android 7 My Question or IssueI can't stream podcasts through Spotify connect from the podcast provider NRK with the message "Can't play...

Visitor

Plan Premium family Country Norway Device Samsung Galaxy Note 8 and Samsung Galaxy Tab S2 Operating System Android 9 and Android 7   My Question or Issue I can't stream podcasts throug...

jkhaug

Visitor

530 Views

1 replies

1 likes

  • 530 Views
  • 1 replies
  • 1 likes

Solved!! Spotify App Keeps Crashing

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy problem is that every time I open up my app, and log in, the app immediately crashes. I have uninstalled, I have cleared data and cache, and I have reset my phon...

Casual Listener

Plan Premium Country US Device Samsung Galaxy 9 Operating System Android   My Question or Issue My problem is that every time I open up my app, and log in, the app immediately crashes....

heathycliffy

Casual Listener

1991 Views

3 replies

0 likes

  • 1991 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why check online first if album is downloaded?

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, everything is available to me offline. As a programme...

Casual Listener

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, ev...

omnia87

Casual Listener

385 Views

2 replies

0 likes

  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Thumbnails for songs keep dissapearing

PlanPremiumCountry DeviceGalaxy a10Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country   Device Galaxy a10 Operating System Android   My Question or Issue  

Mario

Spotify Legend

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pantalla Negra Spotify Android

PlanPremium Device(Xiaomi Redmi Note 8 )Operating System(Android Pie ) My Question or IssueHola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Redmi Note 8 descargue la aplicación pero solo se queda en pantalla negra y no inc...

Visitor

Plan Premium   Device (Xiaomi Redmi Note 8 ) Operating System (Android Pie )   My Question or Issue Hola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Red...

Ivan

Spotify Legend

1249 Views

1 replies

0 likes

  • 1249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equal Rights for Android Users

So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls. It seems like such a simple thing that Android users are denied and it's silly. Adding on to this point, all mobile users need better...

Visitor

So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls.    It seems like such a simple thing that Android users are denied and...

Ivan

Spotify Legend

382 Views

1 replies

4 likes

  • 382 Views
  • 1 replies
  • 4 likes

Superuser Contribution Some songs play on the laptop but not the mobile

I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the songs are faded out light grey and won't play. Please help!

Visitor

  I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the son...

Ivan

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

Newbie

Plan Premium Country USA Device Galaxy S9 Operating System Android Oreo   My Question or Issue When I try to open the app, it pops up a dialog box that says the app is running out...

Ivan

Spotify Legend

668 Views

1 replies

0 likes

Crash
Samsung
storage
  • 668 Views
  • 1 replies
  • 0 likes

Samsung Gear Fit2 Pro unable to download Spotify

PlanPremiumCountry South AfricaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueThe Spotify app does not seem to be available on the Samsung Galaxy Store which means I cannot download the app to my Gear Fit2 Pro. The Gear Fit ha...

Casual Listener

Plan Premium Country  South Africa Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue The Spotify app does not seem to be available on the Samsung Galaxy...

MelandriC93

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Cant login due to no touch input

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, the preview of the app running is completely black.P...

Newbie

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, t...

Raemchoi

Newbie

445 Views

2 replies

1 likes

  • 445 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Song File Option Menu (Three Dots) Cut

PlanFree, PremiumCountryItalyDeviceXiaomi Redmi Note 5 Operating SystemAndroid Pie (MIUI Global 11.0.3) My Question or IssueImported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available...

Casual Listener

Plan Free, Premium Country Italy Device Xiaomi Redmi Note 5  Operating System Android Pie (MIUI Global 11.0.3)   My Question or Issue Imported some local MP3 files to Spotify Prem...

alfx3

Casual Listener

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

Just got WH-1000XM3 and Spotify crashes when doing certain Android functions.

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemLatest AndroidMy Question or IssueI am on the latest android version with a Samsung Galaxy 10+. I recently purchased the Sony WH 1000XM3 headphones and Spotify started crashing when using ce...

Visitor

Plan Premium Country US Device Samsung Galaxy 10+ Operating System Latest Android My Question or Issue I am on the latest android version with a Samsung Galaxy 10+. I recently purchased the ...

867 Views

0 replies

1 likes

  • 867 Views
  • 0 replies
  • 1 likes

Phone updated to Android 10, now Spotify over Bluetooth issues

None of the below information is required.PlanPremiumCountryCanadaDeviceSony XZ2 CompactOperating SystemAndroid 10 (build: 52.1.A.0.618) My Question or IssueHad no problems on Monday, then my phone updated to 10. Now the play/pause button on my BT he...

Visitor

None of the below information is required. Plan Premium Country Canada Device Sony XZ2 Compact Operating System Android 10 (build: 52.1.A.0.618)   My Question or Issue Had no pro...

749 Views

0 replies

1 likes

  • 749 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops playing songs randomly.

PlanPremiumCountryGermanyDeviceHuawei P smartOperating SystemAndroid Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't matter. The app closes completely and i have to restart it all the time. I...

Visitor

Plan Premium Country Germany Device Huawei P smart Operating System Android  Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't m...

Ivan

Spotify Legend

642 Views

1 replies

1 likes

  • 642 Views
  • 1 replies
  • 1 likes