Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7281 Views

0 replies

7 likes

  • 7281 Views
  • 0 replies
  • 7 likes

Superuser Contribution [Bug] Pull-down notification does not properly show whether a song is liked or not

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueWhen I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the currently playing song. There is a heart to the left of the player controls ...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android 9   My Issue When I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the ...

Guido

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

How to view songs by date?

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can view recently added songs? Or is there any convenient ...

Newbie

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can vie...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Issues with random pausing when locking screen/inactivity

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10 (SM-G973FOperating SystemAndroid 9 My Question or IssueEarlier this summer i had big issues with spotify pausing after aprox. one minute. When pressing lock button to wake up the screen the music would...

Visitor

Plan Premium Country Norway Device Samsung Galaxy S10 (SM-G973F Operating System Android 9   My Question or Issue Earlier this summer i had big issues with spotify pausing after aprox....

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Huawei mate 10 pro - stopped playing by display off

As soon as the display is off, the music is also off.In lock screen it playing the music again.Not so with google music, that works fine. Plan: FreeCountry: GermanyDevice: Huawei mate 10 proAndroid Version: 9

Casual Listener

As soon as the display is off, the music is also off. In lock screen it playing the music again. Not so with google music, that works fine.   Plan: Free Country: Germany Device: ...

tachyonicman

Casual Listener

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Random songs skipping

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so far is King Gizzard and The Lizard Wizard with certai...

Regular

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so fa...

OneByBoo

Roadie

1264 Views

1 replies

0 likes

  • 1264 Views
  • 1 replies
  • 0 likes

Annoying familiy account ads for premium users

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

Music Fan

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

OneByBoo

Roadie

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline playlists keep downloading every day

Hi, For some reason my offline playlists keep redownloading each day.Actions taken on 31/10/2019:- Turned offline off for all playlists- Deleted cache- Uninstalled Spotify App- Removed all offline devices from the web portal- Reset my password- Reins...

Casual Listener

Hi,   For some reason my offline playlists keep redownloading each day. Actions taken on 31/10/2019: - Turned offline off for all playlists - Deleted cache - Uninstalled Spotify App - Rem...

dvdmeer

Casual Listener

1120 Views

2 replies

3 likes

  • 1120 Views
  • 2 replies
  • 3 likes

Superuser Contribution Shuffle and repeat buttons bug

PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...

Music Fan

Plan Premium Country Finland Device Oneplus 7 Pro Operating System Android 10, Oneplus Open beta 4 Spotify version 8.5.29.828 My Question or Issue Shuffle and repeat button are not in ...

Guido

Spotify Legend

1371 Views

4 replies

0 likes

bug
  • 1371 Views
  • 4 replies
  • 0 likes

It is too difficult to give feedback

PlanPremium familyCountryMalaysia DeviceMate 20 proOperating System Android Oreo My Question or IssueHello I just spent 10 minutes trying to get help with a frustrating issue on spofity. I tried last when the issue happened last month as well, but I ...

Casual Listener

Plan Premium family Country Malaysia  Device Mate 20 pro Operating System  Android Oreo   My Question or Issue Hello   I just spent 10 minutes trying to get help ...

osornios

Spotify Star

859 Views

1 replies

2 likes

Feedback
Help
support
  • 859 Views
  • 1 replies
  • 2 likes

Song's options

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playing and i can't stop it or play next song. I tried u...

Visitor

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playi...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Bluetooth controls not working for JVC KD-X340BTS

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemAndroid Oxygen My Question or IssueThe Bluetooth controls skip/pause do not work for my car stereo. I tried another music streaming platform Google play music and it works perfectly. I have tried r...

Casual Listener

Plan Premium Country U.S. Device OnePlus 6 Operating System Android Oxygen   My Question or Issue The Bluetooth controls skip/pause do not work for my car stereo. I tried another ...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Android App Doesn't Stay Signed In - Losing All Offline Music Every Time. Sick Of It.

PREMIUMUKANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to download one small playlist on the gyms crappy free wifi. Went up to gy...

Casual Listener

PREMIUM UK ANDROID    My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to d...

osornios

Spotify Star

806 Views

1 replies

0 likes

Android
signed out
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! Problemas com a área de informações

PlanoPremium PaísBrasilDispositivoRedmi note 8 proSistema operacionalAndroid 9 Minha pergunta ou problemaQuando aperto nos três pontinhos de qualquer lugar no aplicativo, seja de uma música ou playlist, o aplicativo trava e não faz mais nada. Então é...

Casual Listener

  Plano Premium  País Brasil Dispositivo Redmi note 8 pro Sistema operacional Android 9   Minha pergunta ou problema Quando aperto nos três pontinhos de qualquer lugar no ap...

user-removed

Not applicable

4078 Views

16 replies

22 likes

  • 4078 Views
  • 16 replies
  • 22 likes

App froze after pressing the more menu on a track

PlanFree CountryIndonesia Device(Xiaomi Redmi 6A) Operating System(Android Pie.) My Question or IssueI've been using the app since 2017, but i got to actively use it as of June 2019. Pressing the "More" menu on a playlist or a track always went great...

Casual Listener

Plan Free   Country Indonesia   Device (Xiaomi Redmi 6A)   Operating System (Android Pie.)   My Question or Issue I've been using the app since 2017, but i got to act...

Luan

Spotify Star

700 Views

3 replies

0 likes

Android
bug
tracks
  • 700 Views
  • 3 replies
  • 0 likes

Offline Content order

PlanPremiumCountryGermanyDeviceSony Xperia Xz2 CompactOperating SystemAndroid 9App Version8.5.29. 828 My Question or IssueHey Guys,the order of my downloaded playlists and albums in offline mode switched from top to bottom. So it shows all artists fr...

Visitor

Plan Premium Country Germany Device Sony Xperia Xz2 Compact Operating System Android 9 App Version 8.5.29. 828   My Question or Issue Hey Guys, the order of my downloaded playlists ...

ardacebi

Composer

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Music stops and starts during playing.

PlanPremiumCountryNorwayDeviceSamsung s8 and samsung s10Operating SystemAndroid Oreo My Question or IssueThe music stops and starts, and stop en starts, during playing music while the phone is not aktive in use. If i hold the phone and use it, it pla...

Newbie

  Plan Premium Country Norway Device Samsung s8 and samsung s10 Operating System Android Oreo   My Question or Issue The music stops and starts, and stop en starts, during p...

Luan

Spotify Star

982 Views

7 replies

2 likes

  • 982 Views
  • 7 replies
  • 2 likes

Vibrating between songs and on startup of app

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notification within the app itself. I would like to keep the playbac...

Casual Listener

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify.   I'm looking to disable the haptic function of the notifica...

ys20q0bw-_sko

Casual Listener

2578 Views

2 replies

2 likes

  • 2578 Views
  • 2 replies
  • 2 likes

Randomly stops

For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket. At first I thought maybe my bluetooth headphones were broken but it works perfectly so long as my screen is on then it stops. It likes to pause r...

Casual Listener

For some reason over the last month, my spotify likes to just pause until I pull my phone out my pocket.    At first I thought maybe my bluetooth headphones were broken but it works perfe...

ClaudioAlves

Casual Listener

1117 Views

2 replies

2 likes

  • 1117 Views
  • 2 replies
  • 2 likes

Song stops playing after 10 seconds

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueSongs stop playing after 10 seconds. This seems to be random which songs play normally and which only play for 10 seconds. I logged out and logged back in, resta...

Newbie

Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue Songs stop playing after 10 seconds. This seems to be random which songs play normall...

osornios

Spotify Star

1609 Views

1 replies

0 likes

  • 1609 Views
  • 1 replies
  • 0 likes

Superuser Contribution (SOLVED) Spotify Freezes on Xiaomi

PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...

Casual Listener

Plan Free/Premium Country   Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie)    My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...

Jeremy

Spotify Legend

26493 Views

32 replies

19 likes

Xiaomi
  • 26493 Views
  • 32 replies
  • 19 likes