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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7343 Views

0 replies

7 likes

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  • 7 likes

Audio out via USB on Android 10

Plan: Premium FamilyDevice: Pixel 2, Pixel 2 XLOS: Android 10, BuildQP1A.191005.007.A1My Question or IssueOver the past few weeks, USB-C audio out has been causing major headaches for both mine and my wife's devices. Both seem to be occurring in the ...

Roadie

Plan: Premium Family Device: Pixel 2, Pixel 2 XL OS: Android 10, BuildQP1A.191005.007.A1 My Question or Issue Over the past few weeks, USB-C audio out has been causing major headaches for both ...

1451 Views

0 replies

1 likes

  • 1451 Views
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Spotify Connect broken for albums

PlanPremiumCountryGermany DeviceSamsung A5Operating SystemAndroid 8.0.0 My Question or IssueSince a couple of days, the Connect feature won't connect to my remote devices when selecting an album while playlists do connect normally. This happens with ...

Music Fan

Plan Premium Country Germany   Device Samsung A5 Operating System Android 8.0.0   My Question or Issue Since a couple of days, the Connect feature won't connect to my remote devi...

540 Views

0 replies

1 likes

Connect
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  • 1 likes

Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

Casual Listener

Plan Premium Country NL Device S8 Operating System Android 9   My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...

Luan

Spotify Star

1203 Views

3 replies

1 likes

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  • 3 replies
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Spotify Connect, streaming from phone, cannot play album only single songs

PlanPremium FamilyCountryGermany DevicePixel 2Operating SystemAndroid 10 My Question or Issue When streaming an album from my phone to a Spotify Connect speaker (Teufel Raumfeld One S 1st Gen), the same song repeats over and over. Sometimes it also s...

Visitor

Plan Premium Family Country Germany   Device Pixel 2 Operating System Android 10   My Question or Issue   When streaming an album from my phone to a Spotify Connect sp...

thiemoe

Visitor

768 Views

1 replies

1 likes

  • 768 Views
  • 1 replies
  • 1 likes

Can't play recently played neither saved artists

PlanPremiumCountryLatviaDevice(Sony Xperia )Operating System(Android) My Question or IssueI'm trying to play recently played or saved artists, but the page shows that: "You have no playable songs by "Artist". Go to settings to show unplayable songs. ...

Casual Listener

Plan Premium Country Latvia Device (Sony Xperia ) Operating System (Android)   My Question or Issue I'm trying to play recently played or saved artists, but the page shows that: &nbsp...

476 Views

0 replies

0 likes

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Songs will stop playing randomly.

My Issue/ Problem: There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely random. Music sometimes comes back on when I open my phone up...

Casual Listener

My Issue/ Problem:   There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely r...

chibears198534

Casual Listener

731 Views

2 replies

1 likes

Random stopping of music
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Solved!! Shazam - not able to connect to Spotify premium

PlanPremiumCountryU.S.A.Device(Samsung Galaxy S10)Operating System(Android Version 9; One UI version 1.1)My Question or IssueMy Spotify premium account was connected to my Shazam app (as the default streaming service). But I noticed songs I Shazam no...

Newbie

Plan Premium Country U.S.A. Device (Samsung Galaxy S10) Operating System (Android Version 9; One UI version 1.1) My Question or Issue My Spotify premium account was connected to my Shazam ap...

MAxZzot

Visitor

16116 Views

14 replies

0 likes

Android
Connection failed
Shazam
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  • 14 replies
  • 0 likes

Message no connection

PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueSpotify continues to indicate that there is no connection while re-installation works so that I can download lists. And then again the same error. Re-ins...

Casual Listener

Plan Free/Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue Spotify continues to indicate that there is no connection while re-installati...

Marthine

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Bug - Last played Songs are not able to play via Connect

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings.... But, the problem was easy. Via the Android App when i want to play a song thrue connect and using the "...

Regular

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings....   But, the problem was easy. Via the Android ...

silversunny

Music Fan

724 Views

1 replies

1 likes

Android
Connect
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  • 1 replies
  • 1 likes

Unable to play song

PlanPremiumCountryNetherlandsDeviceXiaomi mi a3Operating SystemAndroid 9,android one My Question or IssueI opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.

Casual Listener

Plan Premium Country Netherlands Device Xiaomi mi a3 Operating System Android 9,android one   My Question or Issue I opened spotify using a website then could not play the song. The no...

Emilia_8

Community Legend

973 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

APK.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanielTham

Composer

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Multiple issues/problems

PlanPremiumCountry USA DeviceSamsung Galaxy S9+Operating SystemWindows 10 My Question or IssueMy Karen-**bleep**-Fest to the Void:I love Spotify. I'm an avid spotify user. For YEARS now. BUT....What is up with the lagging???? And the mobile app just ...

Music Fan

Plan Premium Country USA   Device Samsung Galaxy S9+ Operating System Windows 10   My Question or Issue My Karen-**bleep**-Fest to the Void: I love Spotify. I'm an avid spotify u...

433 Views

0 replies

1 likes

Android
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About Android crashes. Xiaomi or Spotify 3 dots problem/issue

PlanPremiumCountryGreeceDeviceXiaomi redmi note 8 proOperating SystemAndroidI found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old version (Spotify 6.3.0.882 version) and it's works with all features bu...

Casual Listener

Plan Premium Country Greece Device Xiaomi redmi note 8 pro Operating System Android I found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old vers...

optik130z

Visitor

3576 Views

7 replies

6 likes

  • 3576 Views
  • 7 replies
  • 6 likes

"You are listening on" pop-up when listening on Alexa and remote control from Android

My Question or IssueDear Community,When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the playback from Android app. This occurs when I change f...

Casual Listener

My Question or Issue Dear Community, When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
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Spotify closes when taking a picture

PlanPremiumCountryFinlandDeviceHuawei Honor 10Operating SystemAndroidMy Question or IssueWhy does my Spotify crash every time I take a picture with the phone's camera? (It doesn't do this while shooting a video. The music continues after I stop recor...

Casual Listener

Plan Premium Country Finland Device Huawei Honor 10 Operating System Android My Question or Issue Why does my Spotify crash every time I take a picture with the phone's camera? (It doesn't d...

Systemet

Casual Listener

2006 Views

2 replies

1 likes

  • 2006 Views
  • 2 replies
  • 1 likes

Solved!! Show unplayable songs doesn't work

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on the web player as well? For example I can still scrobble from the...

Casual Listener

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album.   Also, will this setting work on th...

greyelf

Casual Listener

1063 Views

1 replies

0 likes

Android 6.0.1
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Superuser Contribution (Mobile app) Album art missing

PlanPremiumCountryCzech Republic DeviceHuawei Y6 Prime 2018Operating SystemAndroidMy Question or IssueA few weeks ago, the album art for most of my downloaded music disappeared. It only appears for a few random albums/tracks. The art just doesn't sho...

Casual Listener

  Plan Premium Country Czech Republic   Device Huawei Y6 Prime 2018 Operating System Android My Question or Issue A few weeks ago, the album art for most of my downloaded music d...

CarlosE

Spotify Legend

950 Views

4 replies

0 likes

  • 950 Views
  • 4 replies
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Crashes using android app as remote for WINDOWS 10

PlanPremiumCountryGermanyDeviceSony Phone and Microsoft SurfaceOperating SystemAndroid and Windows 10 My Question or IssueSpotify is running on both the Surface as an the Phone and I chose to play the music over the surface since my speakers are conn...

Visitor

Plan Premium Country Germany Device Sony Phone and Microsoft Surface Operating System Android and Windows 10   My Question or Issue Spotify is running on both the Surface as an the Pho...

360 Views

0 replies

0 likes

  • 360 Views
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Synchronisation ios/smartphone

Bonjour,Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile.Comment puis je régler ce problème?Merci

Visitor

Bonjour, Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile. Comment puis je régler ce problème? Merci   

245 Views

0 replies

0 likes

  • 245 Views
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I have a problem with the App for Android, it stops the music all the time.

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uninstalled 3 times and is the same. And the other pro...

Newbie

Always, while i'm listening my music it stops several times, making the app too slow and not reacting for the buttoms, the same when i want to search an artist or any song in the search bar, i've uni...

Amay

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes