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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115240 Views

27 replies

4 likes

  • 115240 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231644 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231644 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591154 Views

79 replies

3 likes

  • 591154 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485648 Views

580 replies

42 likes

Account
Free
  • 485648 Views
  • 580 replies
  • 42 likes

Superuser Contribution Problema com o site de pagamento no cartao

PlanPremiumCountryBrazil DeviceS6 edgeOperating SystemAndroid My Question or IssueNo site de pagamento, quando seleciono a opcao de cartao de debito, os numeros embaixo nao mudam para a numeragem de cartao de debito, permanecem com a numeragem de car...

Visitor

Plan Premium Country Brazil   Device S6 edge Operating System Android   My Question or Issue No site de pagamento, quando seleciono a opcao de cartao de debito, os numeros embaix...

Ivan

Spotify Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Spotify lite has stopped working

PlanFreeCountryIndiaDeviceSamsungGalaxy M31 My Question or IssueIt has been two days since the Spotify lite version has stopped working. When I click on a song it says that it's trying to connect then the taskbar stops working. Everything else works ...

Visitor

Plan Free Country India Device SamsungGalaxy M31   My Question or Issue It has been two days since the Spotify lite version has stopped working. When I click on a song it says that it's ...

1089 Views

0 replies

0 likes

  • 1089 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant play music on android

PlanFreeCountryHungaryDeviceHuawei P Smart 2018 My Question or IssueHello, my problem is that I cant play music on my phone. I reuploaded it, deleted the cache files, and still nothing. If i want to play directly music from my playlists or from searc...

Casual Listener

Plan Free Country Hungary Device Huawei P Smart 2018   My Question or Issue Hello, my problem is that I cant play music on my phone. I reuploaded it, deleted the cache files, and still n...

Ivan

Spotify Legend

906 Views

3 replies

0 likes

Help
  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution App crashes on startup

PlanPremiumCountryGermanyDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueI'm not able to open the app any more. It crashes and closes immediately after opening it. I deinstalled and installed the app from the Play store, cleared th...

Visitor

Plan Premium Country Germany Device Samsung Note 9 Operating System Android 10   My Question or Issue I'm not able to open the app any more. It crashes and closes immediately after ope...

Katerina

Spotify Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not loading on my phone

PlanFree/Premium Devicepoco f1Operating SystemAndroid 10 My Question or Issue

Visitor

  Plan Free/Premium     Device poco f1 Operating System Android 10   My Question or Issue  

Ivan

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution La lista de reproducción se regresa al inicio

PlanPremiumCountry DeviceSamsung Galaxy A70Operating SystemAndroid My Question or IssueAl reproducir alguna canción dentro de una lista, al finalizar la reproducción se regresa al inicio de la lista. Por favor ayuda, es molesta la situación.

Visitor

  Plan Premium Country   Device Samsung Galaxy A70 Operating System Android   My Question or Issue Al reproducir alguna canción dentro de una lista, al finalizar la reproduc...

Ivan

Spotify Legend

1504 Views

1 replies

1 likes

  • 1504 Views
  • 1 replies
  • 1 likes

Superuser Contribution Changed order of songs on shuffle play resets

PlanPremiumCountryGermanyDeviceHuawei Mate 20 LiteOperating SystemEmui 10.0.0 My Question or IssueI'm listening to my library on shuffle mode, and when I want to change the order of the upcoming songs, the order resets after a few seconds, and if I r...

Casual Listener

Plan Premium Country Germany Device Huawei Mate 20 Lite Operating System Emui 10.0.0   My Question or Issue I'm listening to my library on shuffle mode, and when I want to change the o...

Ivan

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jump Back In

Has anyone figured out a work around for this or has it been fixed yet? I have seen posts going back as far as 2016 talking about having the Jump Back In cleared or reset. I have some things I do not want to jump back into and its the same 4 playlist...

Visitor

Has anyone figured out a work around for this or has it been fixed yet? I have seen posts going back as far as 2016 talking about having the Jump Back In cleared or reset. I have some things I do not...

Mario

Spotify Legend

1859 Views

1 replies

2 likes

  • 1859 Views
  • 1 replies
  • 2 likes

audio focus handling not working when offline and not opening player screen

When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click on Spotify bottom bar and open the player screen, every...

Casual Listener

When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click on...

1196 Views

0 replies

0 likes

Android
Other
  • 1196 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not helping people who pay for a premium account!

PlanPremiumCountryBelgium/NetherlandsDevicerk3399Operating SystemAndroid 9.0 My Question or IssueEven after a clean install (according to procedure), songs still crash after 7-10 seconds. Skipping a few songs will normally make it start playing again...

Regular

Plan Premium Country Belgium/Netherlands Device rk3399 Operating System Android 9.0   My Question or Issue Even after a clean install (according to procedure), songs still crash after ...

Metaripley

Regular

1491 Views

7 replies

1 likes

  • 1491 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Unable to reorder play queue

PremiumCanadaPixel 2, Android 10 I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds. Deleting and reinstalling Spotify has helped a few times, but this doesn't last v...

Regular

Premium Canada Pixel 2, Android 10   I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds.  Deleting an...

K8EG

Regular

2242 Views

5 replies

1 likes

  • 2242 Views
  • 5 replies
  • 1 likes

Superuser Contribution Sharing songs on InstaStories doesn't work

Plan: PremiumCountry: PolandDevice: Google PixelOperating System: Android 10 My Question or IssueI'm not able to share Spotify songs on my IG Stories. I am connected to both apps via my FB account. I've already updated both apps, but the issue doesn'...

Visitor

Plan: Premium Country: Poland Device: Google Pixel Operating System: Android 10   My Question or Issue I'm not able to share Spotify songs on my IG Stories. I am connected to both apps via...

Mario

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs in the album is in wrong names

PlanPremiumCountryIsraelDevicePocophone F1Operating SystemAndroid 10 My Question or Issuehey i trying to listen to new album that got released by Eyal Golan and when i go to the album and playing some song it is not playing the song that it is showin...

Visitor

  Plan Premium Country Israel Device Pocophone F1 Operating System Android 10   My Question or Issue hey i trying to listen to new album that got released by Eyal Golan and when ...

Ivan

Spotify Legend

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist starting from beginning.

Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning.If i want to listen to the rest of an album in a playlist it wont play the next song it will play...

Visitor

Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning. If i want to listen to the rest of an album ...

Ivan

Spotify Legend

1937 Views

1 replies

0 likes

  • 1937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs in playlist cutting short

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs have started to only play a certain amount before changing to next song . It's not ever...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Songs h...

Elena

Moderator

1243 Views

1 replies

0 likes

  • 1243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played not showing

PlanPremiumCountryItalyDeviceHuawei Y6S and Huawei P8 Lite 2017Operating SystemAndroid 9 My Question or IssueIt's been months that the recently played don't show in my home screen on mobile. It really sucks and it's a big issue for me. In my home scr...

Casual Listener

Plan Premium Country Italy Device Huawei Y6S and Huawei P8 Lite 2017 Operating System Android 9   My Question or Issue It's been months that the recently played don't show in my home s...

Elena

Moderator

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Connection to xbox from Samsung s10 phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueDespite appearing as a connectable device, Spotify does not connect to Xbox One.Both have been validated to be on the same wifi. Both have been uninstalled an...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Despite appearing as a connectable device, Spotify does not connect to Xbox One. ...

Sivart213

Casual Listener

1554 Views

9 replies

1 likes

  • 1554 Views
  • 9 replies
  • 1 likes

Superuser Contribution Customize list of available devices

My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that support Google Cast and Spotify Connect but only use a few of them. It is...

Regular

My Idea:   There should be an option to customize the devices that are available to play. Delete at least those that we don't want.   I currently have multiple devices at home that supp...

pikatoste

Regular

1165 Views

4 replies

0 likes

customize
devices
PlayStation
  • 1165 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing

PlanPremium/just started trailCountryIsraelDeviceGoogle Pixel 3aOperating SystemAndroid Oreo My Question or Issue Hi, I encounter problems listening to certain songs and playlists, it mostly happens with playlists. I only see a message "This song is ...

Casual Listener

Plan Premium/just started trail Country Israel Device Google Pixel 3a Operating System Android Oreo   My Question or Issue   Hi, I encounter problems listening to certain songs a...

Mario

Spotify Legend

1327 Views

5 replies

0 likes

  • 1327 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't share songs on instagram story

PlanFreeCountryTurkeyDeviceSamsung Galaxy A70Operating SystemAndroid 9.0 My Question or IssueI click share icon. Normally, there must be 'share on instageam story' icon. But lately i can't see any icon about it

Visitor

  Plan Free Country Turkey Device Samsung Galaxy A70 Operating System Android 9.0   My Question or Issue I click share icon. Normally, there must be 'share on instageam story' ic...

Elena

Moderator

551 Views

1 replies

1 likes

  • 551 Views
  • 1 replies
  • 1 likes