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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850203 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850203 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16773 Views
  • 3 replies
  • 0 likes
  • 16773 Views
  • 3 replies
  • 0 likes

Why can't I turn off Genius/Behind the lyrics?

PlanPremium Device(Samsung Galaxy 9)Operating System( Android Oreo.) My Question or IssueWhy have you decided that I should not be able to turn off this feature? What is the benefit gained here? You've spent a lot of time designing the app, adjusting...

  • Casual Listener
  •   Plan Premium   Device (Samsung Galaxy 9) Operating System ( Android Oreo.)   My Question or Issue Why have you decided that I should not be able to turn off this featu...
  • 600 Views
  • 0 replies
  • 0 likes
  • BTL
    Genius
  • 600 Views
  • 0 replies
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full screen display problem on an android tablet

for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the application, i even did a factory reset to the tablet...

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  • Roadie
  • for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the ap...
  • Paulgi
  • Roadie
  • 1588 Views
  • 3 replies
  • 0 likes
  • display
    tablet
  • 1588 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading all songs on Android

PlanPremium CountryGermany Device(Samsung Galaxy My Question or IssueThanks for the update to the app, it looks nice. However, where did the "My songs" category go? I occasionally have to download multiple albums at once, so finding every single one ...

  • Casual Listener
  • Plan Premium   Country Germany   Device (Samsung Galaxy 😎   My Question or Issue Thanks for the update to the app, it looks nice. However, where did the "My songs" categor...
  • schmerg
  • Newbie
  • 6676 Views
  • 3 replies
  • 7 likes
  • 6676 Views
  • 3 replies
  • 7 likes

Spotify won't play on bluetooth speaker

PlanPremiumCountryUK DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueAlthough I have connected my bluetooth speaker to my phone - and I can hear my key taps over the speaker - it will not play any music from Spotify. I have followe...

  • Newbie
  • Plan Premium Country UK   Device Samsung Galaxy S8 Operating System Android   My Question or Issue Although I have connected my bluetooth speaker to my phone - and I can hear my ...
  • 854 Views
  • 0 replies
  • 1 likes
  • 854 Views
  • 0 replies
  • 1 likes

Spotify no longer saving last podcast episode listened to when switching to other podcasts/albums

PlanPremiumDeviceSamsung Galaxy Note 8My Question or IssueSo basically, a few months ago, Spotify was working for me fine. I primarily use it to listen to podcasts. For example, MBMBaM and Oh No Ross and Carrie. I could be listening to episode 259 of...

  • Newbie
  •   Plan Premium Device Samsung Galaxy Note 8 My Question or Issue So basically, a few months ago, Spotify was working for me fine. I primarily use it to listen to podcasts. For example, MBM...
  • 208 Views
  • 0 replies
  • 2 likes
  • 208 Views
  • 0 replies
  • 2 likes

Share with Telegram

PlanPremiumCountryTurkeyDeviceXiaomi Mi 6XOperating SystemAndroid 9 My Question or IssueWhy share menu doesnt have Telegram?May it can be dynamic menu or you can add Telegram to static menu.

  • Newbie
  • Plan Premium Country Turkey Device Xiaomi Mi 6X Operating System Android 9   My Question or Issue Why share menu doesnt have Telegram? May it can be dynamic menu or you can add Telegr...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Artist/Song Radio Is Limited in Android

Until recently, artist/song radio was limitless, stating something like 'adding new songs as you progress.' and we indeed had a change to improve the radio by liking or not liking songs provided. It still works in PC, why did it dissappear in Android...

  • Composer
  • Until recently, artist/song radio was limitless, stating something like 'adding new songs as you progress.' and we indeed had a change to improve the radio by liking or not liking songs provided. It ...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Solved!! How do I remove songs from my Favorites station on the Spotify Stations app?

I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs form there but, that won't work either. Thanks.

  • Newbie
  • I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs...
  • OlciOn
  • Composer
  • 774 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Music
  • 774 Views
  • 1 replies
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Superuser Contribution Can't see shuffle option for playlists

Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option to shuffle songs. PlanFreeCountryIndiaDeviceOne pl...

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  • Newbie
  • Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option...
  • Peter
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect or Google Cast with Android TV stops playing randomly

PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...

  • Music Fan
  •   Plan Free Country United Kingdom   Device Moto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7) Operating System See above   My Question or Issue ...
  • Peter
  • Spotify Legend
  • 1513 Views
  • 5 replies
  • 0 likes
  • 1513 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local files will sync to mobile, but then turn gray and won't play later on. WHY??

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10 My Question or IssueI have maybe 30 local files that I need to use on my mobile phone while at the gym as part of bigger playlists of regular Spotify-available music. Several ...

  • Casual Listener
  • Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10   My Question or Issue I have maybe 30 local files that I need to use on my mobile phone while at the gym as part of...
  • HeatherR64
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't download local songs to my Android

PlanPremiumCountryMexico DeviceHuawei Mate 10 LiteOperating SystemAndroid Oreo My Question or IssueWhen I try to download a playlist with local songs to my Android, it just keeps in "waiting for download"Both devices my PC and my phone are connected ...

  • Casual Listener
  • Plan Premium Country Mexico   Device Huawei Mate 10 Lite Operating System Android Oreo   My Question or Issue When I try to download a playlist with local songs to my Androi...
  • Peter
  • Spotify Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • Android
    local songs
    offline
    Playlist
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing song instagram stories not working

PlanPremiumCountryBelgiumDeviceHuawei p30 liteOperating SystemAndroid My Question or IssueI have trouble with sharing songs on my insragram stories. Sometimes it works, but most of the time not. I have tried a lot of things they said here about this ...

  • Newbie
  •   Plan Premium Country Belgium Device Huawei p30 lite Operating System Android   My Question or Issue I have trouble with sharing songs on my insragram stories. Sometimes it work...
  • Peter
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution False Reaction lockscreen

Hello Comunity, since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete. If i Hit the Buttons a little above the Buttons, everything...

  • Newbie
  • Hello Comunity,   since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete....
  • Peter
  • Spotify Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download songs

PlanPremiumCountryUK DeviceSony Xperia XA2Operating SystemAndroid My Question or IssueWhenever I try to download a playlist I get a notification that I have discovered a premium feature, when I tap it, it just takes me to the home screen. I have redo...

  • Newbie
  •   Plan Premium Country UK   Device Sony Xperia XA2 Operating System Android   My Question or Issue Whenever I try to download a playlist I get a notification that I have di...
  • Peter
  • Spotify Legend
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Playback stops randomly when screen is off

PlanPremiumCountryPolandDeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueMusic stops randomly when screen is off

  • Newbie
  • Plan Premium Country Poland Device Galaxy S9+ Operating System Android Pie   My Question or Issue Music stops randomly when screen is off
  • 138 Views
  • 0 replies
  • 2 likes
  • 138 Views
  • 0 replies
  • 2 likes

No connection error

PlanPremium familyCountryITDeviceevery android device Operating Systemandroid 7.1.2, 8.1, 9 My Question or Issuedespite having the active cellular network and no data restrictions, the app blocks every 2/3 songs as if it had no internet, yet the othe...

  • Music Fan
  •   Plan Premium family Country IT Device every android device  Operating System android 7.1.2, 8.1, 9   My Question or Issue despite having the active cellular network and ...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Music stops when phone screen turn off

PlanFree/PremiumCountryIsraelDeviceSamsung galaxy note 8Operating Android OreoMy Question or IssueWhy the music stops when my phone screen goes off? Never happened before. Couple of seconds after I turn off the phone screen the music's stop.

  • Newbie
  • Plan Free/Premium Country Israel Device Samsung galaxy note 8 Operating   Android Oreo My Question or Issue Why the music stops when my phone screen goes off?  Never happened...
  • 427 Views
  • 0 replies
  • 8 likes
  • 427 Views
  • 0 replies
  • 8 likes

Superuser Contribution Transfering downloaded music from android device to desktop.

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...

  • Newbie
  •   Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 | Windows 10  Operating System Android 7 | Windows 10 Pro My Question or Issue So, basically what i'd like to know is if ...
  • Peter
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible de mettre un son a ma playlist

Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...

  • Newbie
  •   Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞   J'ai donc t...
  • Peter
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes