Help Wizard

Step 1


Music Randomly Pausing While Phone Is Locked

Music Randomly Pausing While Phone Is Locked

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone into my settings and have placed the app into "Apps that won't be put to sleep" but it will still pause itself from time to time. As another note, I have a Samsung S20. Any help will be greatly appreciated! Thank you!

1 Reply

Hello @Ricothemighty!


Thanks for reaching out. In this case, I'd recommend you check out this Spotify Answer for the next steps to take. This should help clear things up but make sure to let me know if you have any further questions 🙂


Have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts