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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on
Casual Listener
Plan Premium Device Samsung Galaxy a52s Operating System Android My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...
ThisAppSuckALot1
Newbie
28654 Views
81 replies
4 likes
The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...
Casual Listener
...uttons are completly broken for me somehow. I did a factory reset on my car stereo no help, same problem. Anyone else with this issue?? You can see it in the pictures. On the left side t...
Silverhaze-NL
Casual Listener
620 Views
5 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...
Visitor
Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10 My Question or Issue Hello everyone, I'm currently e...
Okiemute
Visitor
17830 Views
5 replies
3 likes
PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...
Newbie
Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue I have downloaded a lot of playlists on m...
AlejaR
Moderator
9776 Views
3 replies
0 likes
DeviceGalaxy Z Fold 2Operating SystemAndroid 11My Question or IssueFor the last several weeks, I've been dealing with a really annoying issue with my Spotify player, and it only seems to be getting worse. Around beginning December, my pull down notif...
Newbie
...he only one of the players that can actively be interacted with. This is getting really annoying, especially if they keep multiplying. Please help.
Ver
Spotify Legend
3008 Views
3 replies
0 likes
PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLOperating SystemAndroid version 11 My Question or IssueJust a little bit ago, I switched from my earbuds to my Home Speaker Group, then after the song that was playing ended, the one that played before ...
Roadie
Plan Premium Country U.S.A. Device Google Pixel 3a XL Operating System Android version 11 My Question or Issue Just a little bit ago, I switched from my earbuds to my Home Speaker Gr...
Alex
Spotify Legend
804 Views
1 replies
0 likes
PlanPremiumCountryEnglandDeviceSamsung Galaxy A6 2018 (December)Operating SystemAndroid 9.0My Question or Issue Constantly says "Go online to see menu." When I'm online already, try it with both 4G and Wi-Fi, but it shouldn't matter anyway as I am on...
Visitor
...ike a song or add a liked (and downloaded) already song to a playlist. Please help.
Ivan
Spotify Legend
9277 Views
12 replies
12 likes
PlanPremiumCountrynetherlands Device(Samsung Galaxy 20)Operating System(Android) My Question or IssueI still am not able to see my stats and story, I can find the playlist but not the story.i already tried the animation, logging in and out, updating,...
Visitor
Plan Premium Country netherlands Device (Samsung Galaxy 20) Operating System (Android) My Question or Issue I still am not able to see my stats and story, I can find ...
Eni
Moderator
1039 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...
Casual Listener
Plan Premium Country US Device S10+ Operating System Android My Question or Issue I spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This n...
Elena
Moderator
730 Views
1 replies
2 likes
Hiiso for a school project I'm using spotifys scan code feature. however I just updated my app and none of the scan codes on playlists are appearing and i do not have the camera where I can scan codes. can someone help? spotifuggle is updated to the ...
Casual Listener
...odes. can someone help? spotifuggle is updated to the newest version so I do not know what to do
Eleniii
Casual Listener
2086 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...
Casual Listener
Plan Premium Country Canada Device Generic car tablet Operating System Android 9 My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...
Ivan
Spotify Legend
666 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 9,Operating SystemAndroid version 10 My Question or IssueHi, I'm not sure whether crashing is the word, but whenever I play something, and I either lock my phone or keep it playing in the background, after a c...
Casual Listener
...o music. I've tried clearing cache, and deleting and reinstalling, and going into my phone setting to allow it to play without being shut off to save battery. Any help would b...
922 Views
0 replies
2 likes
Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...
Newbie
Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,) My Question or Issue Hello, I'm having a problem with my local files no longer d...
Elena
Moderator
528 Views
1 replies
0 likes
Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...
Casual Listener
...have a Samsung S20. Any help will be greatly appreciated! Thank you!
Jose_M
Spotify Star
435 Views
1 replies
1 likes
PlanFreeCountryHungaryDeviceHuawei P Smart 2018 My Question or IssueHello, my problem is that I cant play music on my phone. I reuploaded it, deleted the cache files, and still nothing. If i want to play directly music from my playlists or from searc...
Casual Listener
...othing. If i want to play directly music from my playlists or from searching, I cant. Please help...
Ivan
Spotify Legend
699 Views
3 replies
0 likes
PlanPremiumCountryBrazilDevice(Samsung Galaxy S7)Operating System(Android Oreo) My Question or Issueand to get back to normal i need to restart.thats the question and i need some help, please.
Newbie
...nd i need some help, please.
506 Views
0 replies
0 likes
PlanFreeCountryHong KongDeviceSamsung Galaxy a50sOperating SystemAndroid Pie My Question or Issuethis particular song keeps stopping at 0:35 and wont start unless i skip the song. I tried reinstalling but that doesnt work
Casual Listener
Plan Free Country Hong Kong Device Samsung Galaxy a50s Operating System Android Pie My Question or Issue this particular song keeps stopping at 0:35 and wont start un...
Mario
Spotify Legend
512 Views
1 replies
0 likes
FamilyPremiumUK Device(Samsung Galaxy A6)Operating System(Android Version 9) IssueThe app has been incredibly slow for about a week and a half, with the following issues recurring:Playlists, albums and artist profiles take upwards of 30 seconds to lo...
Casual Listener
Family Premium UK Device (Samsung Galaxy A6) Operating System (Android Version 9) Issue The app has been incredibly slow for about a week and a half, with the following i...
gnodmas
Casual Listener
919 Views
2 replies
0 likes
PlanPremiumCountryEstoniaDeviceS9Operating SystemAndroid 10 Beta So Spotify refuses to work ever since i updated to the android beta on my s9. I have tried everything mentioned in the HELP pages and alot of other things. The result is still the same ...
Visitor
...entioned in the HELP pages and alot of other things. The result is still the same - It opens to the logo in the backgound and after 2-3 seconds crashes completely with no error. This is what i...
584 Views
0 replies
0 likes
The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same pausing randomly thing, even when I'm navigating my ...
Casual Listener
The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same p...
831 Views
0 replies
1 likes
