Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arrow appears, so I can retry it, but I can't click on the options right belo...
Casual Listener
My plan is the coolest. I'm on premium. Android, SA71. Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...
ertekcansu
Newbie
1025 Views
7 replies
3 likes
PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...
Regular
Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 12 My Question or Issue When I try to share a Spotify song and press the "More"...
Alex
Spotify Legend
1878 Views
7 replies
0 likes
I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated.Zoe.
Casual Listener
I have Facebook and so does my friend. Both our accounts are linked with spotify and he can send me messages but I can't send him. We both use android phones. Any help is appreciated. Zoe.
632 Views
0 replies
0 likes
