Help Wizard

Step 1

NEXT STEP

Topics with Label: Blackscreen

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24397 Views
  • 58 replies
  • 22 likes
  • 24397 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868665 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868665 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24388 Views
  • 4 replies
  • 0 likes
  • 24388 Views
  • 4 replies
  • 0 likes

Spotify Crashes when in landscape position and animation of song ist playing

Since the animated covers are implemented, Spotify is always crashing when my phone is in landscape position an a song with this animation is starting. I have a black screen but music continues playing. Turning the phone doesn't stop the problem. I a...

  • Casual Listener
  •    Since the animated covers are implemented, Spotify is always crashing when my phone is in landscape position an a song with this animation is starting.  I have a black screen but ...
  • pnbr0014
  • Music Fan
  • 3666 Views
  • 26 replies
  • 0 likes
  • Android
    Blackscreen
    Crash
  • 3666 Views
  • 26 replies
  • 0 likes

Solved!! Spotify is a black screen

I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing appears next to the button, but it doesn't really ...

  • Regular
  • I use samsung galaxy note 3. When I turn Spotify on, the screen turn black with just one button (hamburger in top left corner). Clicking doesn't change anything. After a few minutes "spotify" writing...
  • osaka
  • Regular
  • 1737 Views
  • 2 replies
  • 0 likes
  • Blackscreen
  • 1737 Views
  • 2 replies
  • 0 likes