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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plan: FreeCountry: MexicoDevice: Motorola Moto G9 PlayOperating System: Android 10My Question or IssueSo this issue is from my mom's phone, basically when she tries to search for something it says that there is no Internet connection, when on the sam...
Casual Listener
...omething it says that there is no Internet connection, when on the same phone she can use apps that need Internet without any problems as well as other devices, discarding the chances of a router issue. A...
MihailY
Moderator
6142 Views
5 replies
0 likes
PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...
Visitor
...t to my phone, but it just hangs. Occasionally, it says "No Internet Connection available", or "Spotify is not responding". Uninstalling, reinstalling didn't help, and clearing my user data also did n...
Ivan
Spotify Legend
499 Views
1 replies
0 likes
The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff. Today when I was out of service it wouldn't show anything(see pic). Samsung S7, premium user.
Newbie
The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff. Today when I was out of service it wouldn't show a...
jfrantz00
Casual Listener
909 Views
2 replies
0 likes
Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to artist, add to playlist, etc.) it will spool for a few second...
Regular
Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to a...
1432 Views
0 replies
15 likes
So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the phone will fix the problem, other times I simply h...
Regular
So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or t...
Daniel
Community Legend
1005 Views
2 replies
0 likes
