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Topics with Label: internet

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112511 Views

26 replies

3 likes

  • 112511 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226389 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226389 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584217 Views

79 replies

3 likes

  • 584217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480736 Views

577 replies

40 likes

Account
Free
  • 480736 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Issues Searching For Music

Plan: FreeCountry: MexicoDevice: Motorola Moto G9 PlayOperating System: Android 10My Question or IssueSo this issue is from my mom's phone, basically when she tries to search for something it says that there is no Internet connection, when on the sam...

Casual Listener

...omething it says that there is no Internet connection, when on the same phone she can use apps that need Internet without any problems as well as other devices, discarding the chances of a router issue. A...

MihailY

Moderator

16729 Views

5 replies

0 likes

Android
internet
mobile data
Search Tab
  • 16729 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Not Working, Very Slow

PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...

Visitor

...t to my phone, but it just hangs. Occasionally, it says "No Internet Connection available", or "Spotify is not responding". Uninstalling, reinstalling didn't help, and clearing my user data also did n...

Ivan

Spotify Legend

668 Views

1 replies

0 likes

Android
internet
moto
slow
  • 668 Views
  • 1 replies
  • 0 likes

Show me my downloads when theres no internet.

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff. Today when I was out of service it wouldn't show anything(see pic). Samsung S7, premium user.

Newbie

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff.  Today when I was out of service it wouldn't show a...

jfrantz00

Casual Listener

1081 Views

2 replies

0 likes

bug
downloads
internet
  • 1081 Views
  • 2 replies
  • 0 likes

"Go online to see menu" issue

Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to artist, add to playlist, etc.) it will spool for a few second...

Regular

Hi all,   I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to a...

1548 Views

0 replies

15 likes

Android
internet
wifi
  • 1548 Views
  • 0 replies
  • 15 likes

No Internet Connection - Samsung Note 3

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or the phone will fix the problem, other times I simply h...

Regular

So, this is an issue I've been having for a long time across multiple phones. I'll open the app on my phone and it'll say that I don't have an Internet connection. Sometimes restarting the app or t...

Daniel

Community Legend

1181 Views

2 replies

0 likes

internet
Samsung note 3
  • 1181 Views
  • 2 replies
  • 0 likes