The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242379 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryFranceDeviceNokia 6.1Operating SystemAndroid One (10.0.0) My IssueMy SD Card corrupted by Spotify.I tried to format it from Android, when it was saying "done buddy!" nothing got removed.I tried from Windows, but I got an error witho...
Casual Listener
Plan Premium Country France Device Nokia 6.1 Operating System Android One (10.0.0) My Issue My SD Card corrupted by Spotify. I tried to format it from Android, when it was saying "d...
V_E_L_Δ
Casual Listener
764 Views
2 replies
0 likes
PlantationsPremiumCountryUSADeviceOnePlus 7 proOperating SystemAndroid My Question or IssueI had no issue using the app last week but I loaded it up tonight and cannot play more than 3 seconds of any song before it crashes. I have tried several clean...
Newbie
Plantations Premium Country USA Device OnePlus 7 pro Operating System Android My Question or Issue I had no issue using the app last week but I loaded it up tonight ...
Loxer
Community Legend
1011 Views
1 replies
0 likes