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Topics with Label: Install

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112367 Views

26 replies

3 likes

  • 112367 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226195 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226195 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

583939 Views

79 replies

3 likes

  • 583939 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480501 Views

577 replies

40 likes

Account
Free
  • 480501 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify wont install

PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...

Casual Listener

  Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...

Alex

Spotify Legend

9419 Views

6 replies

0 likes

broken
Install
Uninstall
  • 9419 Views
  • 6 replies
  • 0 likes

Can't install on Samsung A40

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...

Visitor

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &n...

762 Views

0 replies

0 likes

Android
Install
Samsung
  • 762 Views
  • 0 replies
  • 0 likes

Bug | Android | Marshmellow | App doesnt install | Unfortunately, Package Access Helper has stopped

App is not installing or upgrading from past few updates. (I think 3-4)Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its stuck showing installing.Tried force stopping 'Package Help...

Regular

App is not installing or upgrading from past few updates. (I think 3-4) Both Google store or APK installations fail with message - "Unfortunately, Package Access Helper has stopped " Then its s...

prathik62

Regular

1090 Views

2 replies

0 likes

Android 6.0.1
Install
updates
  • 1090 Views
  • 2 replies
  • 0 likes