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Topics with Label: Galaxy S9

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Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6217 Views

0 replies

7 likes

  • 6217 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Group Session bugs

PlanPremium FamilyCountryUKDeviceSamsung Galaxy 9 My Question or Issue Just testing out the Group Session feature this morning at work with my friend, and having some issues. First off, if i connected with my headphones unplugged, then plugged them i...

Casual Listener

Plan Premium Family Country UK Device Samsung Galaxy 9   My Question or Issue   Just testing out the Group Session feature this morning at work with my friend, and having some issu...

Moszeaa

Newbie

68087 Views

18 replies

17 likes

Android
Galaxy S9
Group Session
  • 68087 Views
  • 18 replies
  • 17 likes

I can not open Spotify

Device : Samsung Galaxy 9 Operating System : Android 10 (One UI 2.1) My Question or IssueOnly display the startup screen with the logo, and it's gone.I'm reinstalled, tried old version, the issue just still here.Please fix it.

Visitor

Device : Samsung Galaxy 9 Operating System : Android 10 (One UI 2.1)   My Question or Issue Only display the startup screen with the logo, and it's gone. I'm reinstalled, tried old versi...

275 Views

0 replies

1 likes

Andorid 10
Galaxy S9
  • 275 Views
  • 0 replies
  • 1 likes

Spotify Mobile not playing when I hit "play"

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo My IssueWhen I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap the play button, it turns into a pause button, and it will sit there for a minut...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Oreo   My Issue When I turn on Spotify (mobile) and try to play a song/ podcast, it will not play. I tap...

laceyfails

Casual Listener

2147 Views

2 replies

0 likes

Android
android oreo
Galaxy S9
Premium
Troubleshooting
  • 2147 Views
  • 2 replies
  • 0 likes

After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Newbie

  Plan Premium Country  Japan   Device Galaxy s9 Operating System Android    My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...

Nico

Community Legend

1750 Views

1 replies

0 likes

Bluetooth problems
Car
Galaxy S9
pauses
  • 1750 Views
  • 1 replies
  • 0 likes

No Heart/Dislike on Lock Screen

I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen when I'm listening to a Radio. It seems inconvenient to always ha...

Casual Listener

  I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen w...

emily-grace

Composer

602 Views

1 replies

2 likes

Android
Galaxy S9
like and dislike
  • 602 Views
  • 1 replies
  • 2 likes