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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

381091 Views

541 replies

34 likes

Account
Free
  • 381091 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7751 Views

0 replies

7 likes

  • 7751 Views
  • 0 replies
  • 7 likes

Backlight when using Dark Mode on TV

PlanPremiumCountryUKDevicenVidia Shield Pro with Samsung TVOperating SystemAndroid TV My Question or IssueI noticed that recently when I switch on the "Dark mode" while Spotify is playing on my TV, the background doesn't really turn black like it use...

Casual Listener

...potify is playing on my TV, the background doesn't really turn black like it used to. Now the background shows grey, so the TV keeps the backlight on. Now this is something that was changed on recent v...

Lionblaze321

Casual Listener

4132 Views

11 replies

6 likes

background
backlight
black
dark
darkmode
  • 4132 Views
  • 11 replies
  • 6 likes

Solved!! Spotify's music doesn't sound when my S8 is locked

PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?

Casual Listener

Plan Premium     Device Samsung Galaxy S8 Operating System Android 9 pie   My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...

jamesrobertwebster

Casual Listener

16828 Views

4 replies

5 likes

Android 9
Android Pie
background
music stops
phone locked
Samsung s8
  • 16828 Views
  • 4 replies
  • 5 likes

Podcast sort/filter options empty in podcast episode list after app was in the background

PlanPremiumCountryAustriaDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Issue (Bug)In every podcast episode view is the sort/filter list empty, after the app goes in the background. If the app is in the foreground again, I have to go back to a ...

Visitor

...he background. If the app is in the foreground again, I have to go back to a previous view and then reenter the episode view to select a filter or a sort option. It is not really a big issue but s...

434 Views

0 replies

1 likes

background
episodes
filter
list
podcast
  • 434 Views
  • 0 replies
  • 1 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

Newbie

...bout frequent crashes in the background for no reason. Spotify is not even used (except I'm using it in desktop). This is pretty irritating because battery is dying faster and I'm getting a n...

455 Views

0 replies

0 likes

Android
background
Crash
Frequent
Mobile
  • 455 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast with video not playing in background

Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...

Visitor

  Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue   While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...

Elena

Moderator

6436 Views

8 replies

3 likes

Android
background
podcast
video
  • 6436 Views
  • 8 replies
  • 3 likes

Spotify runs all day even after I close the application and optimize my phone . . .

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...

Visitor

...hrough my morning routine only to have it stay on in the background and stay in my pull-down notification bar. I went into my settings and device management to optimize my device, which should have s...

660 Views

0 replies

0 likes

background
battery
close
memory
notification bar
Running
  • 660 Views
  • 0 replies
  • 0 likes

extreme background mobile data usage

PlanPremiumCountryGermanyDeviceNokia 8Operating SystemAndroid 9 My Question or Issue Is it only me, or does Spotify use extreme background data?in 1,5 days it already has 7,9MB background data usage. Pretty sure it's because it synchronizes itself al...

Roadie

Plan Premium Country Germany Device Nokia 8 Operating System Android 9   My Question or Issue   Is it only me, or does Spotify use extreme background data? in 1,5 days it a...

groove2spotify

Roadie

866 Views

2 replies

0 likes

background
mobile data
  • 866 Views
  • 2 replies
  • 0 likes

Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

Regular

lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the background...

945 Views

0 replies

5 likes

Android 8
background
battery drain
  • 945 Views
  • 0 replies
  • 5 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Casual Listener

Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...

AeroZ

Composer

796 Views

1 replies

0 likes

background
playing
Spotify
stops
  • 796 Views
  • 1 replies
  • 0 likes

5GB background usage in 1 night

This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS stating that I had only 500MB left after 1 hour. Wit...

Regular

This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS s...

558 Views

0 replies

0 likes

background
bug
  • 558 Views
  • 0 replies
  • 0 likes

Solved!! Doesn't work on background / No funciona en segundo plano

HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem with the device or just the Spotify Client. Hola! El p...

Casual Listener

HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem wit...

Gabyborro

Newbie

14926 Views

6 replies

0 likes

autoclose
background
doesn't work
minimizar
minimize
no funciona
segundo plano
  • 14926 Views
  • 6 replies
  • 0 likes

Spotify runs background processes when app is closed

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...

Gig Goer

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background.   I have Spotify's Offline mode enabled, so there are n...

pantadeusz

Regular

18495 Views

6 replies

3 likes

Android
background
battery drain
Lollipop
processes
  • 18495 Views
  • 6 replies
  • 3 likes

Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

Newbie

I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 

617 Views

0 replies

0 likes

background
Usage
  • 617 Views
  • 0 replies
  • 0 likes