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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDevicenVidia Shield Pro with Samsung TVOperating SystemAndroid TV My Question or IssueI noticed that recently when I switch on the "Dark mode" while Spotify is playing on my TV, the background doesn't really turn black like it use...
Casual Listener
...potify is playing on my TV, the background doesn't really turn black like it used to. Now the background shows grey, so the TV keeps the backlight on. Now this is something that was changed on recent v...
Lionblaze321
Casual Listener
3804 Views
11 replies
6 likes
PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?
Casual Listener
Plan Premium Device Samsung Galaxy S8 Operating System Android 9 pie My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...
jamesrobertwebster
Casual Listener
16792 Views
4 replies
5 likes
PlanPremiumCountryAustriaDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Issue (Bug)In every podcast episode view is the sort/filter list empty, after the app goes in the background. If the app is in the foreground again, I have to go back to a ...
Visitor
...he background. If the app is in the foreground again, I have to go back to a previous view and then reenter the episode view to select a filter or a sort option. It is not really a big issue but s...
427 Views
0 replies
1 likes
PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...
Newbie
...bout frequent crashes in the background for no reason. Spotify is not even used (except I'm using it in desktop). This is pretty irritating because battery is dying faster and I'm getting a n...
438 Views
0 replies
0 likes
Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...
Visitor
Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...
Elena
Moderator
6378 Views
8 replies
3 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...
Visitor
...hrough my morning routine only to have it stay on in the background and stay in my pull-down notification bar. I went into my settings and device management to optimize my device, which should have s...
647 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceNokia 8Operating SystemAndroid 9 My Question or Issue Is it only me, or does Spotify use extreme background data?in 1,5 days it already has 7,9MB background data usage. Pretty sure it's because it synchronizes itself al...
Roadie
Plan Premium Country Germany Device Nokia 8 Operating System Android 9 My Question or Issue Is it only me, or does Spotify use extreme background data? in 1,5 days it a...
groove2spotify
Roadie
838 Views
2 replies
0 likes
lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...
Regular
lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the background...
924 Views
0 replies
5 likes
PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...
Casual Listener
Plan Premium Country Netherlands Device HTC one M10 Operating System Android 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i p...
AeroZ
Composer
790 Views
1 replies
0 likes
This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS stating that I had only 500MB left after 1 hour. Wit...
Regular
This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS s...
547 Views
0 replies
0 likes
HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem with the device or just the Spotify Client. Hola! El p...
Casual Listener
HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem wit...
Gabyborro
Newbie
14869 Views
6 replies
0 likes
Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...
Gig Goer
Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are n...
pantadeusz
Regular
18382 Views
6 replies
3 likes
I'm shocked to see how much data spotify used this month just on background. What's wrong with it?
Newbie
I'm shocked to see how much data spotify used this month just on background. What's wrong with it?
601 Views
0 replies
0 likes
