Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
NormalAverage
Newbie
233749 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...
Regular
Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...
spiralhead
Newbie
4053 Views
13 replies
2 likes
PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...
Newbie
...rom a skip resets it back to normal) This happens with both headphones and my phone speaker BUT ONLY OCCURS WHEN USING POWERAMP EQUALIZER APP (Samsung built in equalizer doesn't have this p...
Dessi
Moderator
3597 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...
Casual Listener
Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...
ColinMoore
Regular
2450 Views
5 replies
4 likes
Hi!So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access the equalizer besides using a 3rd party app?
Newbie
Hi! So basically when I go to settings on my phone (Xiaomi mi9) and I click on Equalizer feature, Spotify app window just moves to the side and nothing else happens. Is there any way i can access t...
382 Views
0 replies
0 likes
PlanPremium (family)CountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 10, latest build (05-APR-2020) My Question or IssueI use Spotify throughout the day, connecting to/thru many devices - BT speakers/headphones, Echo devices, wired h...
Casual Listener
...onnecting to/thru many devices - BT speakers/headphones, Echo devices, wired headphones, Android Auto, Windows 10, etc. For the most part, no problems at all, except in the area of the integrated EQUALIZER...
Kiril
Moderator
2544 Views
2 replies
1 likes
As a musician and a music fan, I require a good sound experience. It would be great to have the Spotify's library in the Poweramp app. So we can take advantage using the Poweramp excelent equalizer, or, Spotify can provide us a good EQ and not using ...
Casual Listener
As a musician and a music fan, I require a good sound experience. It would be great to have the Spotify's library in the Poweramp app. So we can take advantage using the Poweramp excelent equalizer...
Alex
Spotify Legend
1684 Views
2 replies
3 likes
Hello everyone !I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but when i enable this option bass are flat. It's like the b...
Visitor
Hello everyone ! I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but w...
ninjaper477474
Newbie
1749 Views
1 replies
1 likes
My phone doesn't have an equalizer built in and the treble is sometimes too high thats why I was browsing equalizer apps but didn't know which one would work the best or is great in general, I don't have root so if you guys have a good equalizer to r...
Regular
My phone doesn't have an equalizer built in and the treble is sometimes too high thats why I was browsing equalizer apps but didn't know which one would work the best or is great in general, I d...
Guido
Spotify Legend
2269 Views
1 replies
0 likes
OK so I use Spotify in my car, at my PC and with headphones on gaming consoles. In my car: I want to go straight to playlists and the equalizer without navigating a bunch of artists/radio channels/concert shows/stuff I don't care about. 1. My headpho...
Newbie
OK so I use Spotify in my car, at my PC and with headphones on gaming consoles. In my car: I want to go straight to playlists and the equalizer without navigating a bunch of a...
Loxer
Community Legend
748 Views
1 replies
1 likes
Hi there! I've been using Spotify for a while and decided to start the Premium Trial to use the full application. My experience using the service in many platforms is seamless, but unfortunately I noticed some weird behaviour on the Android client. T...
Newbie
...nfortunately I noticed some weird behaviour on the Android client. The most critical of them is how the Equalizer is applied to the songs: when active, it kicks in with a delay of almost a second w...
1081 Views
0 replies
2 likes
So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hear all of the base and different subtle layers of th...
Casual Listener
So I have a thing that connects to the cassete in my 2001 audi's stock sound deck. I have a Galaxy s5. I can play sounds on youtube using my phone and the car's speakers, this sounds great, I can hea...
tos82
Regular
37643 Views
7 replies
0 likes
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
Newbie
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
OttoFrohmader
Newbie
11380 Views
2 replies
0 likes
Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?
Newbie
Hey guys, why is in the newest Version of Spotify from the Play Store the Equalizer removed?
Joe
Community Legend
1051 Views
1 replies
0 likes
Okay I know I'm not crazy and there has to be someone that remembers this.now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced this because I used to love rooting and using kitchen ro...
Newbie
Okay I know I'm not crazy and there has to be someone that remembers this. now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced t...
886 Views
0 replies
0 likes
Some devices do not enable use of the Spotify standard app equalizer. For example the LG G2 & G3 models.There are many 3rd party equalizer apps in the Play Store, but I have struggled to find one that works (and does not introduce bugs, malfunctions ...
Roadie
Some devices do not enable use of the Spotify standard app equalizer. For example the LG G2 & G3 models. There are many 3rd party equalizer apps in the Play Store, but I have struggled t...
962 Views
0 replies
0 likes
I know the Spotify app for Android does not have its own equalizer.On Andriod the Spotify app uses the built-in equalizer in the system, and maybe because of that (it does not have its own equalizer) when a song starts it takes a second or two to ass...
Visitor
I know the Spotify app for Android does not have its own equalizer. On Andriod the Spotify app uses the built-in equalizer in the system, and maybe because of that (it does not have its own equalizer...
519 Views
0 replies
0 likes
When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue
Music Fan
When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue
694 Views
0 replies
0 likes
I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone.I remove the software and downloaded again, then changed spotify to first settings. Nothing chan...
Newbie
I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone. I remove the software and downloaded again,...
503 Views
0 replies
0 likes
So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: https://imgur.com/BdRT4Zs when I was listening to music. ...
Casual Listener
So when I got Spotify I was told that one certain Android app called Equalizer worked seamlessly with Spotify. At first it did. But then every so often it started randomly coming up with this: h...
Daniel
Community Legend
1879 Views
3 replies
0 likes
Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the filters dont work after a restart of the equalizer fu...
Casual Listener
Hello, I have problems with the equalizer function. If this function is activated, when I push the play/pause button, the sound increases itself automatically by a few milliseconds. Some times the f...
DanielRubio
Casual Listener
819 Views
2 replies
0 likes