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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System
: Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For
2 weeks, i often have trouble with the songs queue. Playlist is added
twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent
notification while music is playing. They are still present when I
expand the notification bar on an unlocked phone, however.I have tried
closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question
or IssueI logged into my account and saw that I can't play a single song
and absolutely all playlists are empty. I don't know what this could be
connected with. Moreover, this pr...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
Plan Premium Country Norway Device Samsung S9 Operating System Android 11 My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically s...
Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System:
Android 14 Spotify Version: [Insert your exact Spotify app version
number here] My Question or Issue: Hi everyone, I am experiencing severe
UI scrolling lag and frame drops when...
Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System: Android 14 Spotify Version: [Insert your exact Spotify app version number here] My Question or Issue: Hi everyone, I am e...
Related thread here. Does anyone know how to accomplish the above with
an Android S23? I go into the Security and Privacy section; however,
there is nothing there for Bluetooth. This skipping just started
happening about a month ago and I am about to...
Related thread here.
Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. T...
PlanPremiumCountryUSADeviceTecno Spark 20 Pro+Operating SystemAndroid
14My Question or IssueHello Spotify Team,I am raising a critical
performance defect regarding severe UI scrolling lag, frame drops, and
Canvas stuttering on the Android app, specif...
Plan Premium Country USA Device Tecno Spark 20 Pro+ Operating System Android 14 My Question or Issue Hello Spotify Team, I am raising a critical performance defect regarding severe UI s...
For the past month, my Spotify app has had numerous issues that I can't
find anywhere else, and it's become unusable. 1. When I start the app,
regardless of if using WiFi or mobile data, it takes a very long time to
load. 2. When I go to play anythin...
...he next song, sometimes it will keep playing for several minutes. Specs - Moto G Stylus 5G 2022 - Mobile app - Android 12 - Student premium plan What I've t...
PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My
Question or Issuenot rlly too much to add beyond the title. occasionally
the queue will start acting up and just pause automatically each time a
song ends for no discernible reason...
Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14) My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting u...
I have a pretty good Canton sound system in my Skoda Superb. While I'm
in park position, and listening to songs via Spotify (Android Auto), the
volume (set to 20%) is very loud, very good quality, full bass and so
on. If I then start driving, I need ...
I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, f...
EDIT: Problem fixed itself, was probably just my phone being janky
PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or
IssueSince updating spotify earlier today it refuses to open properly.
My phone is old as sin, so that could be...
EDIT: Problem fixed itself, was probably just my phone being janky Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...
PlanPremiumCountryUnited Kingdom of Great Britain and Northern
IrelandDeviceMotorola moto g53 (5G)Operating SystemAndroid 14, 1 March
2026 Google Play system update, 1 April 2026 Android security
update.Spotify Version9.1.56.574 My Question or IssueH...
Plan Premium Country United Kingdom of Great Britain and Northern Ireland Device Motorola moto g53 (5G) Operating System Android 14, 1 March 2026 Google Play system update, 1 April 2026 Android...
PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1
IIOperating SystemAndroid 12 My Question or IssueWhen device is
connected to internet, with any type of connection, loading time for
downloades playlists is over 60 seconds. When device is...
Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12 My Question or Issue When device is connected to internet, with any type of c...
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating
System Android 16 My Question or Issue I've been using spotify to stream
to my NAD C338 via spotify connect for couple of years now. Recently it
stopped working - only google cast...
Plan
Premium
Country
Poland
Device
Pixel 7 Pro / Samsung S22
Operating System
Android 16
My Question or Issue
I've been using spotify to stream to my NAD C338 via spotify c...
PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My
Question or IssueI'm trying to figure out how to keep Spotify playing in
the background when I open another app that wants access to my phone's
audio.Specifically, when I view a vid...
Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11) My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open a...
PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid
14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I
have a problem with playing podcasts episodes offline. I used to do that
all the time without issue. Now,...
Plan Premium Duo Country Poland Device Xiaomi 11T Pro Operating System Android 14 / Xiaomi HyperOS My Question or Issue Hi there! For about 1-2 weeks I have a p...
PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating
SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open
Spotify, pick a speaker group, and listen to podcasts while I do chores.
Unfortunately, for many weeks (mon...
Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15 My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker g...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A15 5GOperating
SystemAndroid My Question or IssueBugged transitions cause crashes with
songs of shorter duration using the Mix featureTracks with duration <1m
cause visual bugs within the transitio...
Plan Premium Country United States Device Samsung Galaxy A15 5G Operating System Android My Question or Issue Bugged transitions cause crashes with songs of shorter duration using t...
PlanPremium DuoCountryGermany DeviceHuawei P20 Pro Operating
SystemAndroid 10Spotify Version9.1.42.2058 My standard sorting option
when adding songs to a playlist is "recently added" so my most used
playlists are always on top! Problem is that the ne...
Plan Premium Duo Country Germany Device Huawei P20 Pro Operating System Android 10 Spotify Version 9.1.42.2058 My standard sorting option when adding songs to a p...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S23 UltraOperating
SystemAndroid 16, One UI 8.0Spotify App version9.1.24.1739My IssueWhen
you start a playlist, etc and it adds songs to the queue, you are shown
clear or edit, if you press edit an...
Plan Premium Country United Kingdom Device Samsung Galaxy S23 Ultra Operating System Android 16, One UI 8.0 Spotify App version 9.1.24.1739 My Issue When you start a playlist, etc and it a...
Plan Premium Country Device Samsung Galaxy S26+ Operating System Android
My Question or Issue The recently played / unfinished episodes section
at the top of the new episodes page on the android app of Spotify is not
showing up in the app. What can I...
Plan
Premium
Country
Device
Samsung Galaxy S26+
Operating System
Android
My Question or Issue
The recently played / unfinished episodes section at the top o...
Plan: PremiumCountry: PolandDevice: Google Pixel 10Operating System:
Android 16My Question or IssueHi Spotify Team and Community,I'm having a
UI/layout bug in the Spotify app on Android.In the main Search tab
(magnifying glass icon at the bottom), th...
Plan: Premium Country: Poland Device: Google Pixel 10 Operating System: Android 16 My Question or Issue Hi Spotify Team and Community, I'm having a UI/layout bug in the Spotify app on Android...