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Topics with Label: broken

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112748 Views

26 replies

3 likes

  • 112748 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226818 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226818 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584821 Views

79 replies

3 likes

  • 584821 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

481116 Views

577 replies

40 likes

Account
Free
  • 481116 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution "Something went wrong" everywhere — reinstalling does not fix

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...

Eni

Moderator

1078 Views

3 replies

0 likes

broken
load
Something went wrong
  • 1078 Views
  • 3 replies
  • 0 likes

Broken song

PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...

Casual Listener

...ong is broken in the app, it get my nerves that my complain was completely ignored and all I got was an automatic mail response promising that someone would contact me, which never occurred. &n...

Billy-J

Spotify Star

975 Views

3 replies

0 likes

abandon
broken
Glitch
  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts breaking Android Auto

PlanPremiumCountryUSADeviceSAMSUNG GALAXY NOTE 20 ULTRAOperating SystemAndroid Version 11, One UI ver. 3 My Question or IssueI switched back to Spotify Premium strictly for the JRE podcast, I use a different player for all my other podcasts without i...

Casual Listener

Plan Premium Country USA Device SAMSUNG GALAXY NOTE 20 ULTRA Operating System Android Version 11, One UI ver. 3   My Question or Issue I switched back to Spotify Premium strictly for t...

Mihail

Spotify Legend

4574 Views

3 replies

0 likes

Android
android auto
broken
Freezing
JRE
podcast
  • 4574 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify wont install

PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...

Casual Listener

  Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...

Alex

Spotify Legend

9430 Views

6 replies

0 likes

broken
Install
Uninstall
  • 9430 Views
  • 6 replies
  • 0 likes

Superuser Contribution Queue Malfunction in Playlist Radio

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or Issue I am unable to edit the queue or see upcoming songs in any playlist radio on my device, or from the podcast screen. This is, unfortunately, mo...

Newbie

Plan Free/Premium Country  United States Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue  I am unable to edit the queue or see upcoming songs in any...

alexvilla

Regular

1265 Views

2 replies

0 likes

Android
broken
playlist radio
podcast
queue
s9
Samsung
samsung galaxy s9
  • 1265 Views
  • 2 replies
  • 0 likes

No Download and Settings Crashing

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...

Visitor

Plan Premium Country United States Device LG G6 Operating System Android Oreo   My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...

666 Views

0 replies

0 likes

broken
Crash
Crash Android
  • 666 Views
  • 0 replies
  • 0 likes

Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

Casual Listener

...perating systems, is totally broken. If I save a song while using the desktop version and go online on my phone it downloads the song and it appears in the saved songs list. But if you than go offline o...

772 Views

0 replies

0 likes

broken
bugs
rant
saved list
  • 772 Views
  • 0 replies
  • 0 likes

Shuffled Playlist Excluding an Artist

Premium Spotify user in the US, using a Galaxy S8. I have a playlist with plenty of songs from a few of my favorite bands. The issue I am experiencing is that while on shuffle the playlist completely fails to play one particular band's songs -- entir...

Newbie

Premium Spotify user in the US, using a Galaxy S8.   I have a playlist with plenty of songs from a few of my favorite bands. The issue I am experiencing is that while on shuffle the playlist c...

843 Views

0 replies

1 likes

broken
Playlists
shuffle
  • 843 Views
  • 0 replies
  • 1 likes

April 9th update is crashing and rebooting my Google Pixel 3

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 9 Pie My Question or IssueI have used and loved Spotify for years and years. And when I say "use", I mean I REALLY use Spotify. It is playing on my phone about 9 hours a day...

Casual Listener

Plan Premium Country United States Device Google Pixel 3XL Operating System Android 9 Pie   My Question or Issue I have used and loved Spotify for years and years. And when I say "use"...

RyanGPalmer

Casual Listener

1662 Views

2 replies

1 likes

Android
broken
Crash
google
pixel
reboot
restart
Update
  • 1662 Views
  • 2 replies
  • 1 likes

Spotify on speakers is broken

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...

Visitor

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...

xoholo

Composer

1231 Views

1 replies

0 likes

broken
bug
Glitch
Half
half way
halfway
mute
mutes
muting
Sony
Speakers
Spotify
SRS-XB10
  • 1231 Views
  • 1 replies
  • 0 likes

Search does not work

PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...

Regular

Plan Premium Country US Device Nexus 6 Operating System Android Oreo   My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...

Noah

Community Legend

3377 Views

16 replies

0 likes

broken
Search
  • 3377 Views
  • 16 replies
  • 0 likes

cant search for songs

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline mode.I've tried resetting the app, my phone, or re...

Newbie

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline...

ShaneOlie

Casual Listener

949 Views

1 replies

0 likes

broken
Search
  • 949 Views
  • 1 replies
  • 0 likes

Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

Casual Listener

  Plan Premium Country Australia   Device Sony XZ Premium Operating System Android 8.0.0   My Question or Issue  In the last day I have become unable to download music...

684 Views

0 replies

0 likes

broken
can't
Mobile
  • 684 Views
  • 0 replies
  • 0 likes

Solved!! "shuffle"/random function on android is broken to the point of being unusable.

For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app.In both windows and android apps/programs the play queue has a 50 (or thereabout) song limit. Th...

Casual Listener

For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app. In both windows and android apps/programs t...

Lozypants

Casual Listener

9150 Views

5 replies

4 likes

Android
broken
bug
shuffle
  • 9150 Views
  • 5 replies
  • 4 likes

Solved!! Help! - Spotify crashes immediately after starting

Hi!I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems.However, Spotify simply won't start anymore - I expect after an automatic update. When I try to start Spotif...

Casual Listener

Hi! I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems. However, Spotify simply won't start anymore - I e...

DJuninho312

Newbie

37313 Views

39 replies

1 likes

broken
support
  • 37313 Views
  • 39 replies
  • 1 likes

No error for broken SD card

I currently have the problem that my downloaded Spotify playlists keep losing their download setting. I have reasonable certainty this is caused by a broken SD card, so that's not directly a Spotify problem. However, there was no error. No notificati...

Regular

I currently have the problem that my downloaded Spotify playlists keep losing their download setting. I have reasonable certainty this is caused by a broken SD card, so that's not directly a S...

Neil_Boekend

Regular

868 Views

2 replies

0 likes

Android
broken
missing error message
playlist missing
Premium
sd card
  • 868 Views
  • 2 replies
  • 0 likes