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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11 My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...
Eni
Moderator
809 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...
Casual Listener
...ong is broken in the app, it get my nerves that my complain was completely ignored and all I got was an automatic mail response promising that someone would contact me, which never occurred. &n...
Billy-J
Spotify Star
756 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSAMSUNG GALAXY NOTE 20 ULTRAOperating SystemAndroid Version 11, One UI ver. 3 My Question or IssueI switched back to Spotify Premium strictly for the JRE podcast, I use a different player for all my other podcasts without i...
Casual Listener
Plan Premium Country USA Device SAMSUNG GALAXY NOTE 20 ULTRA Operating System Android Version 11, One UI ver. 3 My Question or Issue I switched back to Spotify Premium strictly for t...
Mihail
Spotify Legend
3875 Views
3 replies
0 likes
PlanPremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify wrapped wouldnt work so i uninstalled spotify on google play and it wont reinstall. I h...
Casual Listener
Plan Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotif...
Alex
Spotify Legend
6015 Views
6 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or Issue I am unable to edit the queue or see upcoming songs in any playlist radio on my device, or from the podcast screen. This is, unfortunately, mo...
Newbie
Plan Free/Premium Country United States Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I am unable to edit the queue or see upcoming songs in any...
alexvilla
Regular
1033 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...
Visitor
Plan Premium Country United States Device LG G6 Operating System Android Oreo My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...
593 Views
0 replies
0 likes
PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...
Casual Listener
...perating systems, is totally broken. If I save a song while using the desktop version and go online on my phone it downloads the song and it appears in the saved songs list. But if you than go offline o...
619 Views
0 replies
0 likes
Premium Spotify user in the US, using a Galaxy S8. I have a playlist with plenty of songs from a few of my favorite bands. The issue I am experiencing is that while on shuffle the playlist completely fails to play one particular band's songs -- entir...
Newbie
Premium Spotify user in the US, using a Galaxy S8. I have a playlist with plenty of songs from a few of my favorite bands. The issue I am experiencing is that while on shuffle the playlist c...
687 Views
0 replies
1 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 9 Pie My Question or IssueI have used and loved Spotify for years and years. And when I say "use", I mean I REALLY use Spotify. It is playing on my phone about 9 hours a day...
Casual Listener
Plan Premium Country United States Device Google Pixel 3XL Operating System Android 9 Pie My Question or Issue I have used and loved Spotify for years and years. And when I say "use"...
RyanGPalmer
Casual Listener
1464 Views
2 replies
1 likes
Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...
Visitor
Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...
xoholo
Composer
1032 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...
Regular
Plan Premium Country US Device Nexus 6 Operating System Android Oreo My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...
Noah
Spotify Star
2405 Views
16 replies
0 likes
As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline mode.I've tried resetting the app, my phone, or re...
Newbie
As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline...
ShaneOlie
Casual Listener
800 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...
Casual Listener
Plan Premium Country Australia Device Sony XZ Premium Operating System Android 8.0.0 My Question or Issue In the last day I have become unable to download music...
582 Views
0 replies
0 likes
For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app.In both windows and android apps/programs the play queue has a 50 (or thereabout) song limit. Th...
Casual Listener
For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app. In both windows and android apps/programs t...
Lozypants
Casual Listener
8430 Views
5 replies
4 likes
Hi!I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems.However, Spotify simply won't start anymore - I expect after an automatic update. When I try to start Spotif...
Casual Listener
Hi! I am (well, was..) a happy premium user for months now. I have been using Spotify on different phones and I never encountered any problems. However, Spotify simply won't start anymore - I e...
DJuninho312
Newbie
33658 Views
39 replies
1 likes
I currently have the problem that my downloaded Spotify playlists keep losing their download setting. I have reasonable certainty this is caused by a broken SD card, so that's not directly a Spotify problem. However, there was no error. No notificati...
Regular
I currently have the problem that my downloaded Spotify playlists keep losing their download setting. I have reasonable certainty this is caused by a broken SD card, so that's not directly a S...
Neil_Boekend
Regular
663 Views
2 replies
0 likes
