Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADevicePixel 4XLOperating SystemAndroid 11 My Question or IssueSince the most recent update, Google Clock will not connect to a Spotify playlist for an alarm. In fact, it failed to even trigger my alarm at the right time. I've sin...
Casual Listener
...or an alarm. In fact, it failed to even trigger my alarm at the right time. I've since cleared the cache, data, and storage of Clock app and now Alarm is triggering at right time, but Spotify app s...
rio_rion
Casual Listener
34202 Views
25 replies
16 likes
PlanPremiumCountryUSA DevicePixel 3XLOperating SystemAndroid 9.0 My Question or IssueRecently the Spotify application is not playing through the Google alarm clock. I can set the alarm to link with Spotify and it works but once spotify closes down in...
Regular
Plan Premium Country USA Device Pixel 3XL Operating System Android 9.0 My Question or Issue Recently the Spotify application is not playing through the Google alarm clock. I...
839 Views
0 replies
18 likes
PlanPremiumCountry USADeviceMoto G6Operating SystemAndroid Oreo My Question or Issue I have the Google Clock app set up to use Spotify as an alarm but on a handful of occasions it has said it can't connect to Spotify. When I look at my phone after st...
Casual Listener
Plan Premium Country USA Device Moto G6 Operating System Android Oreo My Question or Issue I have the Google Clock app set up to use Spotify as an alarm but on a h...
1227 Views
0 replies
0 likes
PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...
Casual Listener
...lay music from it as an alarm. I first tried using SpotOn, which kept causing problems for the music so I instead switched to My Alarm (which was made by Kolmajor). It seems to work okay over s...
JONRONAN
Newbie
12702 Views
5 replies
1 likes
