Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: bug android

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50532 Views
  • 66 replies
  • 25 likes
  • 50532 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881374 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881374 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27253 Views
  • 4 replies
  • 0 likes
  • 27253 Views
  • 4 replies
  • 0 likes

Superuser Contribution playbar above the name of the song - UI bug in Android TV app

PlanPremiumCountryBrazilDeviceTCL S6500 40inch Operating SystemAndroid TV 9.0 The UI of the app is bugged, with the playbar appering above the name of the song. example in the attached image. This bug is already in the app for a lot of time, at least...

  • Casual Listener
  • Plan Premium Country Brazil Device TCL S6500 40inch  Operating System Android TV 9.0   The UI of the app is bugged, with the playbar appering above the name of the song. example in...
  • Jeremy
  • Spotify Legend
  • 557 Views
  • 5 replies
  • 0 likes
  • Android TV
    bug
    bug android
    UI Bug
  • 557 Views
  • 5 replies
  • 0 likes

Superuser Contribution Text is not properly displayed under PLAYING FROM SEARCH section

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 12 with One UI 4.1 and Spotify Version is 8.7.36.923 My Question or IssueThere is a bug in the Android App. The text that was used to search for a specific song is not prope...

InkedScreenshot_20220611-201541_Spotify_LI.jpg Screenshot_20220611-201608_Spotify.jpg InkedScreenshot_20220611-201608_Spotify_LI.jpg InkedScreenshot_20220611-195014_Spotify_LI.jpg
  • Newbie
  • Plan Premium Country Romania Device Samsung Galaxy A52s 5G Operating System Android 12 with One UI 4.1 and Spotify Version is 8.7.36.923   My Question or Issue There is a bug in the An...
  • caxinte
  • Newbie
  • 619 Views
  • 2 replies
  • 2 likes
  • bug android
  • 619 Views
  • 2 replies
  • 2 likes

Superuser Contribution [BUG] Adding song currently playing to the queue

When listening to a song, add 3 random songs to the queue and then add the song you are currently playing to the queue (4th song in the queue). Skip the song you are currently playing (that you also added to the queue as the 4th song) - when you reac...

  • Casual Listener
  • When listening to a song, add 3 random songs to the queue and then add the song you are currently playing to the queue (4th song in the queue).  Skip the song you are currently playing (that you...
  • Elena
  • Moderator
  • 354 Views
  • 3 replies
  • 0 likes
  • bug android
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback behavior issues on Android

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0)    My Question or Issue Will occasionally pause playback of songs - This can happen...
  • CarlosE
  • Moderator
  • 2573 Views
  • 10 replies
  • 6 likes
  • bug android
    Playback issue
  • 2573 Views
  • 10 replies
  • 6 likes

Superuser Contribution My queue is unviewable after 1st song

Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but my current song is never correct. Premium United Sta...

  • Visitor
  • Okay so every time I am connected to my sonos for long, the queue will continue, and I have some control? Like it skips forward or backwards, and it seems like I can still see what's happening, but m...
  • Mihail
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • bug android
    pixel 5
  • 389 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album cover art sometimes not loading

PlanPremiumCountryPhilippinesDevice(Galaxy S6 Edge+)Operating System(Android 7.0) My Question or IssueSo, I'm not sure whether this is a known issue or not. Sometimes, an album that I haven't listened to in a while wouldn't load its cover art complet...

Screenshot_20191223-174948.png
  • Regular
  • Plan Premium Country Philippines Device (Galaxy S6 Edge+) Operating System (Android 7.0)   My Question or Issue So, I'm not sure whether this is a known issue or not. Sometimes, an alb...
  • halfaxadegaza
  • Music Fan
  • 14108 Views
  • 12 replies
  • 8 likes
  • Album Cover
    bug android
    Glitches
  • 14108 Views
  • 12 replies
  • 8 likes

Superuser Contribution Can't play any song after updating to 8.5.41.344

PlanPremiumCountryPHDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueAfter updating yesterday to 8.5.41.344, I can't play anything except for the cached songs so I tried to reinstall it in PlayStore same thing the play button will sh...

  • Casual Listener
  • Plan Premium Country PH Device Samsung Galaxy 8 Operating System Android   My Question or Issue After updating yesterday to 8.5.41.344, I can't play anything except for the cached song...
  • Xenia
  • Moderator
  • 761 Views
  • 2 replies
  • 0 likes
  • Android 9
    bug android
  • 761 Views
  • 2 replies
  • 0 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

  • Casual Listener
  • Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10   My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...
  • Emilia_8
  • Community Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • bug android
  • 831 Views
  • 1 replies
  • 0 likes

Spotify randomly plays music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie/Android 10 My Question or IssueBack in May 2019 I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere. Typically this will happen anywh...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie/Android 10   My Question or Issue Back in May 2019 I noticed Spotify would start randomly blasting music...
  • 1034 Views
  • 0 replies
  • 3 likes
  • Android
    autoplay
    bug android
  • 1034 Views
  • 0 replies
  • 3 likes

[Bug] When downloading a song, a banner appears with premium function

PlanPremiumCountryNetherlandsSpotify VersionAndroid, 8.5.16.192DeviceSony Experia XA2Operating SystemSailfish 3.0.3.10 running Alien Dalvik My Question or IssueWhen downloading a song a banner pops up indicating that I found a premium feature. With t...

  • Casual Listener
  • Plan Premium Country Netherlands Spotify Version Android, 8.5.16.192 Device Sony Experia XA2 Operating System Sailfish 3.0.3.10 running Alien Dalvik   My Question or Issue When downl...
  • Maxim
  • Spotify Star
  • 513 Views
  • 2 replies
  • 0 likes
  • bug android
  • 513 Views
  • 2 replies
  • 0 likes

Album Art missing from downloaded Local Files.

PlanPremiumCountryMalaysiaDeviceHonor 8x (Android Oreo)Operating SystemWindows 10 My Question or IssueI have many local song files that aren't on Spotify that I have downloaded to my Android and each of the songs have different album art. Problem: Th...

  • Casual Listener
  • Plan Premium Country Malaysia Device Honor 8x (Android Oreo) Operating System Windows 10   My Question or Issue I have many local song files that aren't on Spotify that I have download...
  • ElainaD
  • Composer
  • 15289 Views
  • 1 replies
  • 0 likes
  • album art
    bug android
  • 15289 Views
  • 1 replies
  • 0 likes

"Saved" songs not showing as saved within some albums or play screen

PlanPremiumDeviceOnePlus 5TOperating SystemAndroid P (9.0.4) It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fixed. This only seems to happen with certain songs and not all of them....

PicsArt_03-16-11.20.13.jpg
  • Casual Listener
  • Plan Premium Device OnePlus 5T Operating System Android P (9.0.4)   It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fi...
  • 567 Views
  • 0 replies
  • 3 likes
  • bug android
    Feature
  • 567 Views
  • 0 replies
  • 3 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

  • Regular
  •   Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...
  • 531 Views
  • 0 replies
  • 0 likes
  • bug
    bug android
    bug report
    bugs
  • 531 Views
  • 0 replies
  • 0 likes

Can no longer play a song from search results after pressing thumbs down on it in a radio station

PlanPremiumCountryUnited KingdomDeviceOneplus ThreeOperating SystemAndroid 8.0.0 My Question or IssueI'm using Spotify 8.4.60.701 armV7.I searched for "This is America" by Childish Gambino, and it came up in my search results, so I pressed the result...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Oneplus Three Operating System Android 8.0.0   My Question or Issue I'm using Spotify 8.4.60.701 armV7. I searched for "This is America...
  • jacharaka
  • Casual Listener
  • 1030 Views
  • 1 replies
  • 0 likes
  • bug android
    radio controls
    search bug
  • 1030 Views
  • 1 replies
  • 0 likes

Stranger Things mode not working for Stranger Things 2 Soundtrack

Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7), does not seem to work with the Stranger Things 2 (Soundtrack from the Netflix Original Series). I've tried searching for a particular s...

  • Newbie
  • Assuming this is a bug, or an oversight, but the cool Stranger Things Mode on my Android App (v 8.4.31.723 armV7),  does not seem to work with the Stranger Things 2 (Soundtra...
  • 5787 Views
  • 0 replies
  • 0 likes
  • bug
    bug android
    stranger things
  • 5787 Views
  • 0 replies
  • 0 likes

Paused song resumes after any system sound

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was playing before the system event. An example of what happen...

  • Casual Listener
  • Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was pl...
  • Joe
  • Community Legend
  • 2118 Views
  • 3 replies
  • 0 likes
  • bug android
  • 2118 Views
  • 3 replies
  • 0 likes