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Topics with Label: Lag

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5922 Views

0 replies

7 likes

  • 5922 Views
  • 0 replies
  • 7 likes

Superuser Contribution Latest Spotify mobile update on Android borderline unusable

PlanPremiumCountryUSA DeviceGoogle Pixel pro 8Operating SystemAndroid 14 (August 5 2024 update) My Question or IssueSince I updated Spotify to the most current version in the Google play store to "8.9.68.456" it's been a buggy laggy mess to use daily...

Regular

...n the Google play store to "8.9.68.456" it's been a buggy laggy mess to use daily.   Everything basic you do such as going to albums, searching for artists, and just going to the home screen i...

scrollbard

Newbie

2598 Views

3 replies

1 likes

Android
bug
Delay
Lag
Mobile
unusable
  • 2598 Views
  • 3 replies
  • 1 likes

Extremely Laggy on Android

PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...

Newbie

  Plan Family Premium Country UK   Device SamsungGalaxy Note 8  Operating System Android Pie   My Question or Issue Past 2 or so Spotify has become extremely laggy a...

375 Views

0 replies

0 likes

crashing
Lag
  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music menu laggy

PlanPremiumCountryFranceDeviceOnePlus 6Operating SystemAndroid Pie My Question or IssueSince the new UI for albums, artists and playlists appeared a few days ago, the Music menu is supper laggy.For example, when I select an album it takes 3 seconds t...

Newbie

...enu is supper laggy. For example, when I select an album it takes 3 seconds to display the tracklist. It's the same for artists or playlists but not as slow (maybe half the time). Before the new U...

Petya

Community Legend

1847 Views

2 replies

2 likes

Android
Android 9
Android App
Lag
laggy
  • 1847 Views
  • 2 replies
  • 2 likes

Redesign causes lag in Your Library tab

PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...

Casual Listener

Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...

User_

Casual Listener

3630 Views

3 replies

2 likes

Android
Android 8
android oreo
bug
Lag
S7
slow
Your Library
  • 3630 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the albu...

Regular

...pp lags for 3 seconds and then directs me to the album. Same thing happens when I tap the 'Your Library' tab, it takes some seconds to react and go to the tab Also, this can usually happen when I tap o...

Katerina

Spotify Legend

937 Views

1 replies

1 likes

Android
Lag
  • 937 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lagging and not switching/ playing songs

PlanPremiumCountryUsa Device Samsung Galaxy 9Operating System Android Oreo? My Question or IssueOk, I've tried to uninstall and it still does this. There is alot of lag. When I first bring up the app to play music I go straight to my playlists, and i...

Newbie

...his. There is alot of lag. When I first bring up the app to play music I go straight to my playlists, and itll take for ever to load. Then when it does after 30 sec or more it wont pause or even let me c...

Katerina

Spotify Legend

14074 Views

3 replies

3 likes

acting up
Lag
not palying
  • 14074 Views
  • 3 replies
  • 3 likes

Solved!! Lag/stuttering when display is turned off (Android-Samsung S6 Edge)

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...

Casual Listener

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-t...

JaceCurran

Newbie

77028 Views

4 replies

3 likes

Android
Lag
Samsung
stutter
  • 77028 Views
  • 4 replies
  • 3 likes