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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242327 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...
Visitor
Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo My Question or Issue I stopped using Spotify for months due to it not working in the background when G...
824 Views
0 replies
0 likes
PlanPremiumCountry AustriaDevice(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue There are two serious bugs on the Android App. First: when looking at all the albums within an Artist, the app ALWAYS jumps Back to top.Example: Iron M...
Newbie
...irst: when looking at all the albums within an Artist, the app ALWAYS jumps Back to top. Example: Iron Maiden à if you scroll all the way down to their first album ‘Iron Maiden’ and listen to a s...
557 Views
0 replies
0 likes
I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?
Casual Listener
I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get m...
lubos
Roadie
3732 Views
1 replies
0 likes