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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112475 Views

26 replies

3 likes

  • 112475 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226332 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226332 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584146 Views

79 replies

3 likes

  • 584146 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480680 Views

577 replies

40 likes

Account
Free
  • 480680 Views
  • 577 replies
  • 40 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

fersnow10

Casual Listener

8727 Views

40 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 8727 Views
  • 40 replies
  • 5 likes

Superuser Contribution Andriod cannot load and play songs, albums or playlists on Wifi or Mobile Data

PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...

Newbie

Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0   My Question or Issue My spotify app became unable to load any albums or pl...

Dessi

Moderator

1456 Views

3 replies

0 likes

All songs not available
andriod
not loading
  • 1456 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android Auto - Downloaded playlists won't load

PlanPremium DeviceSS Galaxy s9+Operating SystemAndroid 10 My Question or IssueAny downloaded playlists will not load on android auto. I don't have unlimited data so streaming my music on cellular is a no-no. Discover weekly loads fine but any other p...

Casual Listener

  Plan Premium     Device SS Galaxy s9+ Operating System Android 10   My Question or Issue Any downloaded playlists will not load on android auto. I don't have unlimite...

Mihail

Spotify Legend

2089 Views

3 replies

0 likes

android auto
downloaded playlists
not loading
  • 2089 Views
  • 3 replies
  • 0 likes

Superuser Contribution Galaxy s10 won't load

PlanPremiumCountryEnglandDeviceSamsung Galaxy s10Operating SystemAndroid Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app starts fine but is just constantly loading so I rarely get to listen to any mus...

Visitor

Plan Premium Country England Device Samsung Galaxy s10 Operating System Android   Hi guys, I'm having real trouble just getting my Spotify to load on my SamsungGalaxy s10! The app start...

Mihail

Spotify Legend

1607 Views

1 replies

0 likes

Galaxy S10
not loading
  • 1607 Views
  • 1 replies
  • 0 likes

Solved!! Podcast genre page not loading

PlanPremiumCountryAustraliaDevicePixel 3Operating SystemAndroid 10 My Question or IssueWhen I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads...

Casual Listener

Plan Premium Country Australia Device Pixel 3 Operating System Android 10   My Question or Issue When I select the Spotify genre icon, it does to a blank page that never loads. I've t...

lyzzidc

Casual Listener

3435 Views

3 replies

4 likes

Android 10
category
genre
not loading
podcast
  • 3435 Views
  • 3 replies
  • 4 likes

Solved!! Albums/Playlists Never Load on Android

PlanFamily Premium CountryIreland DeviceSamsung Galaxy S8 Operating SystemAndroid 9 Pie My Question or IssueSince Monday 19th August, Spotify on my phone has been unusable. The app loads the home page, and search results, and even the contents of art...

Casual Listener

Plan Family Premium   Country Ireland   Device Samsung Galaxy S8   Operating System Android 9 Pie   My Question or Issue Since Monday 19th August, Spotify on my phone...

Loxer

Community Legend

3720 Views

3 replies

0 likes

Android
app issue
forever loading
not loading
won't play music
  • 3720 Views
  • 3 replies
  • 0 likes