Help Wizard

Step 1

NEXT STEP

Topics with Label: playback

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24858 Views
  • 58 replies
  • 22 likes
  • 24858 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868833 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868833 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution 15sec skip forward / backwards buttons gone from Android Auto with June 29 Update

PlanPremiumCountryAustralia DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo. Android Auto in VW My Question or IssueWith the most recent update to Spotify on the Android platform, the buttons that allow 15sec skip forwards & skip backwards h...

  • Casual Listener
  • ...pdate to Spotify on the Android platform, the buttons that allow 15sec skip forwards & skip backwards have disappeared on Android Auto when listening to podcsts.  They have been replaced with a playback...
  • Susan_GP
  • Moderator
  • 8274 Views
  • 5 replies
  • 1 likes
  • 15sec
    Android
    android auto
    bug
    playback
    podcast
    skip backwards
    skip forward
  • 8274 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Android & iOS, Tracks will only skip around and not play in proper order

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510). On my iMac I can play my playlist as it appears (numerical/chronological order - from top to bottom). On my mobile devices I can...

  • Regular
  • I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510).    On my iMac I can play my playlist as it appears (numerical/c...
  • MihailY
  • Moderator
  • 1798 Views
  • 6 replies
  • 0 likes
  • playback
    playback order
    Playback problem
    random playlist
    randomly
  • 1798 Views
  • 6 replies
  • 0 likes

Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

  • Casual Listener
  • Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...
  • Bigg_Bill7
  • Regular
  • 1206 Views
  • 10 replies
  • 4 likes
  • Android 13
    bug
    Crossfade
    iOS
    ipados
    playback
    Samsung
    sequential tracks
  • 1206 Views
  • 10 replies
  • 4 likes

Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

  • Casual Listener
  • ...owever this is no longer working.   When I go to settings > playback, and select "remote" I get the message "Unable to start spotify. Connect to Bluetooth to start listening." The playback s...
  • hobobill
  • Casual Listener
  • 8382 Views
  • 15 replies
  • 6 likes
  • bluetooth
    Galaxy
    Gear Fit 2 Pro
    playback
    remote
    Samsung
    unable to start spotify
  • 8382 Views
  • 15 replies
  • 6 likes

Superuser Contribution Spotify cuts playback every 20 sec

PlanPremiumCountrySwedenDeviceRealme X2 ProOperating SystemAndroid 11 My Question or IssueII want to play musik using my stereo as chosen device instead of the phone's speaker or headset with the phone.It works great until you start watching YouTube ...

  • Casual Listener
  • ...hone's speaker or headset with the phone. It works great until you start watching YouTube or playing video via VLC or similar on the phone. Then it stops my playback every 20sec. Only if I kill Spotify i...
  • Yordan
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • cuts
    Device Available
    on
    playback
    Youtube
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

  • Casual Listener
  • ...ven tried using different phones, different Bluetooth speakers, my car's sound system and an Xbox one too, but still it won't show it on the phone during playback. I can control the playback but the c...
  • Alex
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • bluetooth
    playback
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing Downloaded Content with Intermittent Connection

PlanPremiumCountryUSDeviceSamsung Galaxy My Question or IssueHello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I download content ahead of time, but as of a 2020 update, the downloaded p...

  • Regular
  • Plan Premium Country US Device Samsung Galaxy   My Question or Issue Hello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I d...
  • Novy
  • Moderator
  • 701 Views
  • 9 replies
  • 0 likes
  • playback
    Playlists
    podcast
  • 701 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify not continuing playback from other locations

PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...

  • Regular
  • Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9)   My Question or Issue I have an issue where t...
  • Yoshke
  • Casual Listener
  • 1152 Views
  • 10 replies
  • 1 likes
  • Android
    continue
    playback
  • 1152 Views
  • 10 replies
  • 1 likes

Low sample rate playback when Samsung Tab A is connected via headphone jack

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...
  • claudelam911
  • Casual Listener
  • 1540 Views
  • 7 replies
  • 0 likes
  • Android 10
    playback
    Samsung G2
  • 1540 Views
  • 7 replies
  • 0 likes

Log in problem and playback problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was having an issue that spotify would stop during a song, sometimes after 1 song sometimes...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was ...
  • 241 Views
  • 0 replies
  • 0 likes
  • internet connection
    playback
  • 241 Views
  • 0 replies
  • 0 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

  • Casual Listener
  •   Plan Premium Country Aus Device Galaxy S10+ Operating System Android 10 My Question or Issue When attempting to play playlists on either WiFi or mobile data, each song will play for ...
  • Edomgalvoon
  • Casual Listener
  • 420 Views
  • 1 replies
  • 0 likes
  • Android
    bug
    playback
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback takes forever or doesn't work/freezes my phone

PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...

  • Regular
  • Plan Premium Country USA  Device S7 Operating System Andoroid 8    My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...
  • Peter
  • Spotify Legend
  • 597 Views
  • 2 replies
  • 0 likes
  • Crash
    freeze
    loading
    playback
  • 597 Views
  • 2 replies
  • 0 likes

Can't access queue

PlanPremiumCountryUSA DeviceSamsung Galaxy S8Operating SystemAndroid 9Spotify version 8.5.24.762My Question or IssueI cannot access the queue. I have the currently playing song open (album art view, see attachment), and when I tap the queue button in...

  • Casual Listener
  • Plan Premium Country USA  Device Samsung Galaxy S8 Operating System Android 9 Spotify version 8.5.24.762 My Question or Issue I cannot access the queue. I have the currently playing so...
  • Emilia_8
  • Community Legend
  • 3583 Views
  • 3 replies
  • 0 likes
  • Android
    Mobile
    playback
    queue
  • 3583 Views
  • 3 replies
  • 0 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to u...
  • CrazyEddieNL
  • Gig Goer
  • 855 Views
  • 2 replies
  • 1 likes
  • Android
    Issues
    playback
    Samsung S9
  • 855 Views
  • 2 replies
  • 1 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

  • Newbie
  • ...utomatically with irregular intervals of 1 to 3 seconds. The problem can be solved by restarting the app. The problem occures irregularly after a few minutes of playback. Two clean reinstalls haven't solved i...
  • 409 Views
  • 0 replies
  • 0 likes
  • bug
    playback
    Skipping songs
  • 409 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

  • Regular
  • My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my l...
  • lhurley3
  • Regular
  • 2502 Views
  • 9 replies
  • 0 likes
  • Android
    pause
    playback
  • 2502 Views
  • 9 replies
  • 0 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

  • Newbie
  • I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...
  • Darevas
  • Newbie
  • 654 Views
  • 1 replies
  • 2 likes
  • bluetooth
    bug
    india
    playback
    Premium
  • 654 Views
  • 1 replies
  • 2 likes

Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

  • Music Fan
  • ...urned off, and gapless playback turned on.  However, it seems to be matching beats and crossfading.  Also, if I start on one song and play for X seconds, then hit the forward button to skip t...
  • Peter
  • Spotify Legend
  • 712 Views
  • 1 replies
  • 0 likes
  • Crossfade
    Crossfade on spotify’s playlists
    gapless playback
    playback
  • 712 Views
  • 1 replies
  • 0 likes

[PLAYBACK] Songs quickly pausing and resuming after starting playback

PlanPremiumCountryBrazilDeviceMoto X4Operating SystemAndroid 8.0 My Question or IssueAfter playing a song anywhere in the app, it quickly pauses and then resumes (the song will play for one second, then pause for less than a second, then resume playi...

  • Newbie
  • ...ill play for one second, then pause for less than a second, then resume playing. This doesn't happen for continuous playback (songs that start automatically), only for manual playback.   This d...
  • 329 Views
  • 0 replies
  • 0 likes
  • playback
    Playback issue
    Playback problem
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

  • Casual Listener
  • ...bsp; 1. Notification Playback does not appear on the lock screen or the notification pane. After playing music for a few minutes, the playback controls in the notification (or in the lock screen) d...
  • Turkiation
  • Casual Listener
  • 2013 Views
  • 2 replies
  • 2 likes
  • playback
    sync music
  • 2013 Views
  • 2 replies
  • 2 likes