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Topics with Label: playback

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385703 Views

544 replies

34 likes

Account
Free
  • 385703 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7970 Views

0 replies

7 likes

  • 7970 Views
  • 0 replies
  • 7 likes

Gapless playback still broken on devices (Chromecast, Tesla, LG TV App)

PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...

Casual Listener

Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android.   My Question or Issue Many music albums consist of songs that span mul...

BamboOS

Newbie

1466 Views

4 replies

5 likes

Breaks
Chromecast
gapless
LG TV
playback
Silence
Tesla
  • 1466 Views
  • 4 replies
  • 5 likes

Superuser Contribution Cannot play nor view downloaded playlists without internet connection

My Question or Issue Bug:I cannot play my downloaded playlists without internet connection.I have testet this on two android devices with the newest version freshly downloaded from the play store.Steps to reproduce:1. Download the newest version of s...

Newbie

My Question or Issue   Bug: I cannot play my downloaded playlists without internet connection. I have testet this on two android devices with the newest version freshly downloaded from the p...

Joan

Moderator

463 Views

1 replies

0 likes

Android
internet connection
Offline
playback
playlist
  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade activates even when playing sequential tracks in an album

PlanPremium FamilyCountryUnited StatesDeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 13App Version8.7.90.544 My Question or IssueWhen I play an album sequentially (shuffle is off) with crossfade activated, the crossfade activates regardless...

Casual Listener

Plan Premium Family Country United States Device Samsung Galaxy Note20 Ultra Operating System Android 13 App Version 8.7.90.544   My Question or Issue When I play an album sequential...

Bigg_Bill7

Regular

2900 Views

10 replies

4 likes

Android 13
bug
Crossfade
iOS
ipados
playback
Samsung
sequential tracks
  • 2900 Views
  • 10 replies
  • 4 likes

Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

Casual Listener

...owever this is no longer working.   When I go to settings > playback, and select "remote" I get the message "Unable to start spotify. Connect to Bluetooth to start listening." The playback s...

hobobill

Casual Listener

9877 Views

15 replies

6 likes

bluetooth
Galaxy
Gear Fit 2 Pro
playback
remote
Samsung
unable to start spotify
  • 9877 Views
  • 15 replies
  • 6 likes

Superuser Contribution Spotify cuts playback every 20 sec

PlanPremiumCountrySwedenDeviceRealme X2 ProOperating SystemAndroid 11 My Question or IssueII want to play musik using my stereo as chosen device instead of the phone's speaker or headset with the phone.It works great until you start watching YouTube ...

Casual Listener

...hone's speaker or headset with the phone. It works great until you start watching YouTube or playing video via VLC or similar on the phone. Then it stops my playback every 20sec. Only if I kill Spotify i...

Yordan

Moderator

435 Views

1 replies

0 likes

cuts
Device Available
on
playback
Youtube
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Currently playing song not showing

PlanPremiumCountryHungaryDeviceSamsung Galaxy A32, but also tried a galaxy j6+Operating SystemAndroid 11 My Question or IssueMy Spotify won't show the currently playing song on Android no matter what I do. I turned off battery optimization completely...

Casual Listener

...ven tried using different phones, different Bluetooth speakers, my car's sound system and an Xbox one too, but still it won't show it on the phone during playback. I can control the playback but the c...

Alex

Spotify Legend

651 Views

1 replies

0 likes

bluetooth
playback
  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing Downloaded Content with Intermittent Connection

PlanPremiumCountryUSDeviceSamsung Galaxy My Question or IssueHello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I download content ahead of time, but as of a 2020 update, the downloaded p...

Regular

Plan Premium Country US Device Samsung Galaxy   My Question or Issue Hello. I use Spotify to listen to downloaded podcasts and music while driving in areas with limited cell service. I d...

Novy

Moderator

1576 Views

9 replies

0 likes

playback
Playlists
podcast
  • 1576 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify not continuing playback from other locations

PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...

Regular

Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9)   My Question or Issue I have an issue where t...

Yoshke

Casual Listener

2144 Views

10 replies

1 likes

Android
continue
playback
  • 2144 Views
  • 10 replies
  • 1 likes

Low sample rate playback when Samsung Tab A is connected via headphone jack

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A (2019)Operating SystemAndroid 10My Question or IssueMy issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audi...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy Tab A (2019) Operating System Android 10 My Question or Issue My issue is that when audio using the Spotify app and using the headphone sock...

claudelam911

Casual Listener

2097 Views

7 replies

0 likes

Android 10
playback
Samsung G2
  • 2097 Views
  • 7 replies
  • 0 likes

Log in problem and playback problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was having an issue that spotify would stop during a song, sometimes after 1 song sometimes...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was ...

358 Views

0 replies

0 likes

internet connection
playback
  • 358 Views
  • 0 replies
  • 0 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

Casual Listener

  Plan Premium Country Aus Device Galaxy S10+ Operating System Android 10 My Question or Issue When attempting to play playlists on either WiFi or mobile data, each song will play for ...

Edomgalvoon

Casual Listener

607 Views

1 replies

0 likes

Android
bug
playback
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback takes forever or doesn't work/freezes my phone

PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...

Regular

Plan Premium Country USA  Device S7 Operating System Andoroid 8    My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...

Peter

Spotify Legend

966 Views

2 replies

0 likes

Crash
freeze
loading
playback
  • 966 Views
  • 2 replies
  • 0 likes

Can't access queue

PlanPremiumCountryUSA DeviceSamsung Galaxy S8Operating SystemAndroid 9Spotify version 8.5.24.762My Question or IssueI cannot access the queue. I have the currently playing song open (album art view, see attachment), and when I tap the queue button in...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S8 Operating System Android 9 Spotify version 8.5.24.762 My Question or Issue I cannot access the queue. I have the currently playing so...

Emilia_8

Community Legend

3990 Views

3 replies

0 likes

Android
Mobile
playback
queue
  • 3990 Views
  • 3 replies
  • 0 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to u...

CrazyEddieNL

Gig Goer

1182 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1182 Views
  • 2 replies
  • 1 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

Newbie

...utomatically with irregular intervals of 1 to 3 seconds. The problem can be solved by restarting the app. The problem occures irregularly after a few minutes of playback. Two clean reinstalls haven't solved i...

591 Views

0 replies

0 likes

bug
playback
Skipping songs
  • 591 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my l...

lhurley3

Regular

3426 Views

9 replies

0 likes

Android
pause
playback
  • 3426 Views
  • 9 replies
  • 0 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

Newbie

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...

Darevas

Newbie

884 Views

1 replies

2 likes

bluetooth
bug
india
playback
Premium
  • 884 Views
  • 1 replies
  • 2 likes

Superuser Contribution playlist crossfades with option unset, and skips to wrong time code in songs

I'm listening to the Spotify Playlist "Tiki Torch" (spotify:user:spotify:playlist:37i9dQZF1DWSlskcBvOTt0) on my Android client, with my Windows 10 client open to control it. I have crossfade turned off, and gapless playback turned on. However, it see...

Music Fan

...urned off, and gapless playback turned on.  However, it seems to be matching beats and crossfading.  Also, if I start on one song and play for X seconds, then hit the forward button to skip t...

Peter

Spotify Legend

956 Views

1 replies

0 likes

Crossfade
Crossfade on spotify’s playlists
gapless playback
playback
  • 956 Views
  • 1 replies
  • 0 likes

[PLAYBACK] Songs quickly pausing and resuming after starting playback

PlanPremiumCountryBrazilDeviceMoto X4Operating SystemAndroid 8.0 My Question or IssueAfter playing a song anywhere in the app, it quickly pauses and then resumes (the song will play for one second, then pause for less than a second, then resume playi...

Newbie

...ill play for one second, then pause for less than a second, then resume playing. This doesn't happen for continuous playback (songs that start automatically), only for manual playback.   This d...

479 Views

0 replies

0 likes

playback
Playback issue
Playback problem
  • 479 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Casual Listener

...bsp; 1. Notification Playback does not appear on the lock screen or the notification pane. After playing music for a few minutes, the playback controls in the notification (or in the lock screen) d...

Turkiation

Casual Listener

2252 Views

2 replies

2 likes

playback
sync music
  • 2252 Views
  • 2 replies
  • 2 likes