Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
Casual Listener
This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
Pastie
Music Fan
8206 Views
43 replies
9 likes
PlanFreeCountryAustraliaDeviceSamsung S10EOperating SystemAndroid 12 I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish episodes showed up when I looked at the "your episodes" thing with the inter...
Casual Listener
Plan Free Country Australia Device Samsung S10E Operating System Android 12 I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish ep...
Eni
Moderator
1538 Views
3 replies
0 likes