The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242312 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Plan: FreeCountry: United KingdomDevice: Samsung Galaxy A5 Hi there,I have an issue where the Queue or Add to Queue feature no longer appears on my app.When I go to a song on my playlist, there used to be "Add to queue" on the menu that came up when ...
Newbie
Plan: Free Country: United Kingdom Device: Samsung Galaxy A5 Hi there, I have an issue where the Queue or Add to Queue feature no longer appears on my app. When I go to a song on my play...
ChooseAGoodUsername
Roadie
2504 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePixelOperating SystemAndroid 10 My Question or IssueLately when I select a new album or Daily Mix to play, only one track will play then Spotify will revert to playing the previously queued items.I think the new album...
Visitor
Plan Premium Country Australia Device Pixel Operating System Android 10 My Question or Issue Lately when I select a new album or Daily Mix to play, only one track will play then Spot...
517 Views
0 replies
0 likes