Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello.I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. Sometimes it stops responding and the only solution is to s...
Newbie
Hello. I have a problem with Spotify on my phone- honor play. Spotify only shows the home screen and does not load any other options. If i try to browse my playlists the widget does not load. S...
big10t
Newbie
917 Views
1 replies
1 likes
I very recently got a new phone, I've been a big spotify user for a while and have spotify premium.I installed it on my new phone and set the audio quality to high for my downloads. When playing songs while on the home screen it sounds very nice. How...
Newbie
...odel: Huawei Honor 4x Android version: 4.2.2 EMUI version: 3.0
naimzulkefli
Newbie
2488 Views
2 replies
2 likes
The lockscreen controls are not available with huawei's emotion ui. I only get the controls if I disable the huawei lockscreen (and even then the album cover will not display on the screen). But if I do that I won't get any lockscreenwidgets etc. I t...
Casual Listener
...do that I won't get any lockscreenwidgets etc. I think this is Emotion UI's problem but maybe you could fix it somehow too? I'm using Honor 6.
Daniel
Community Legend
8254 Views
4 replies
0 likes
