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Topics with Label: quality sync

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120180 Views

27 replies

4 likes

  • 120180 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242469 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242469 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603804 Views

79 replies

3 likes

  • 603804 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496550 Views

581 replies

42 likes

Account
Free
  • 496550 Views
  • 581 replies
  • 42 likes

Solved!! Offline quality syncing / changing

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownload each saved for offline song in the higher qualit...

Casual Listener

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownlo...

brotherj4mes

Casual Listener

5452 Views

8 replies

10 likes

quality
quality sync
  • 5452 Views
  • 8 replies
  • 10 likes

Solved!! What quality is downloaded when one has different quality settings for streaming and offline mode?

Let's say you have the following quality settings and that you right now are NOT on wifi: - Streaming: normal- Offline: extreme Then you add a new track to a playlist that is available offline. Since I only have syncing over wifi, it doesn't download...

Regular

Let's say you have the following quality settings and that you right now are NOT on wifi:   - Streaming: normal - Offline: extreme   Then you add a new track to a playlist that is avai...

user-removed

Not applicable

1303 Views

3 replies

1 likes

Android
Offline syncing
quality sync
  • 1303 Views
  • 3 replies
  • 1 likes