Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
easy_iice
Casual Listener
201018 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I have my Samsung Galaxy 4 set to automatically update. It is currently running 5.0.1 Lollipop. Other apps still allow speech to text when the keyboard appears. It seems that Spotify is the only app that will not let me use this feature when the keyb...
Regular
I have my Samsung Galaxy 4 set to automatically update. It is currently running 5.0.1 Lollipop. Other apps still allow speech to text when the keyboard appears. It seems that Spo...
nachtmuzic2
Casual Listener
4307 Views
6 replies
1 likes
Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silence, then a phone call (incoming or outgoing) hang u...
Newbie
Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silen...
user-removed
Not applicable
3085 Views
3 replies
10 likes