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Topics with Label: Smart TV

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Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6303 Views

0 replies

7 likes

  • 6303 Views
  • 0 replies
  • 7 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

Regular

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...

ElleReese

Visitor

4184 Views

11 replies

0 likes

mute
no sound
Smart TV
sound
Toshiba
  • 4184 Views
  • 11 replies
  • 0 likes

Smart TV Quality Issues

PlanPremiumCountryIcelandDeviceSamsung Smart TVOperating SystemAutomatically Updates. My Question or IssueSo I have been having so many issues during the years with the Spotify app on my Samsung Smart TV. It's laggy, doesn't want to open sometimes, o...

Casual Listener

Plan Premium Country Iceland Device Samsung Smart TV Operating System Automatically Updates.   My Question or Issue So I have been having so many issues during the years with the Spoti...

1134 Views

0 replies

0 likes

Samsung Galaxy S7 Edge
Samsung TV app
Smart TV
  • 1134 Views
  • 0 replies
  • 0 likes

Samsung phone can't see my samsung smart tv. Wife's apple phone does without issue...

PlanPremiumCountry CanadaDeviceSamsung Galaxy 9 plus Android Oreo My Question or Issue Why cant I connect but my wife's iphone can?

Newbie

Plan Premium Country  Canada Device Samsung Galaxy 9 plus   Android Oreo   My Question or Issue  Why cant I connect but my wife's iphone can?

364 Views

0 replies

0 likes

Connect
galaxy 9
Smart TV
  • 364 Views
  • 0 replies
  • 0 likes

[TV][Connect] Where is spotify app?

HiI'm from Argentina and I'm a philips 40pug6700/77 customer.In this page, say that spotify app should be available for my TV in my country. But there isn't.I can't find the app either pre installed on my tv or in android play store.My tv is up to da...

Casual Listener

  Hi I'm from Argentina and I'm a philips 40pug6700/77 customer. In this page, say that spotify app should be available for my TV in my country. But there isn't. I can't find the app ...

nenriquez

Casual Listener

2306 Views

5 replies

1 likes

Android 5.1.1
Conect
Philips
Smart TV
  • 2306 Views
  • 5 replies
  • 1 likes