Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: hours

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46404 Views
  • 66 replies
  • 25 likes
  • 46404 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879690 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879690 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26822 Views
  • 4 replies
  • 0 likes
  • 26822 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why are my playlist hours different based on device?

PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...

Screenshot_20240518-172422.png Screenshot_20240518-172233.png
  • Casual Listener
  • Plan Free Country US Device motorola phone and lenevo computer   My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I...
  • OscarDC
  • Moderator
  • 359 Views
  • 3 replies
  • 0 likes
  • device
    hours
    music
    playlist
  • 359 Views
  • 3 replies
  • 0 likes