Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
easy_iice
Casual Listener
199356 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have already tried reinstalling the app and adjusting the...
Music Fan
Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have a...
demi5684
Music Fan
174 Views
4 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsug Galaxy 10+Operating SystemAndroid v12 My Question or IssueI unsubscribed/unfollowed a podcast I no longer had an interest in. However I still get push notifications when new content is available from that podcast....
Casual Listener
...till get push notifications when new content is available from that podcast. I Have checked settings > messages > New pocasts, and it's not to be found there. Everything else is set to Off or e...
Susan_GP
Moderator
854 Views
1 replies
0 likes