Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
NomadicVoxel
Regular
192784 Views
130 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify says it is connecting but fails. I'm running latest firmwa...
Regular
I have just subscribed to Spotify Premium & am trying to connect to my Yamaha R-N301 network receiver. The receiver name appears in the list of connected devices, but when I select it Spotify s...
cago00
Newbie
17344 Views
7 replies
0 likes
At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...
Casual Listener
At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to r...
vieakort
Newbie
1429 Views
4 replies
0 likes
I've seen previous posts about this problem but never any clear answers.Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) using Spotify connect.They both show up, but after 10 se...
Regular
I've seen previous posts about this problem but never any clear answers. Yesterday everything worked fine but today my spotify won't connect to any of my two Yamaha speakers (yas-306 and Wx-010) u...
schoene
Casual Listener
4254 Views
5 replies
1 likes