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Topics with Label: Something went wrong

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5697 Views

0 replies

7 likes

  • 5697 Views
  • 0 replies
  • 7 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

Casual Listener

Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...

Yordan

Moderator

4856 Views

38 replies

3 likes

error message
Newrelease
Something went wrong
  • 4856 Views
  • 38 replies
  • 3 likes

Solved!!Superuser Contribution "Something went wrong" everywhere — reinstalling does not fix

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...

Eni

Moderator

802 Views

3 replies

0 likes

broken
load
Something went wrong
  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution My tracks can't be played. I can't see artist or album pages.

PlanFree/PremiumCountry DeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or IssueHello.When I click on a track, the track bar shows up but the track can't be played. Also, my Liked Songs or any artist or album page can't be displayed; the ...

Casual Listener

Plan Free/Premium Country   Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue Hello. When I click on a track, the track bar shows up but the track can't b...

Jeremy

Spotify Legend

943 Views

3 replies

0 likes

Android
Android 7.1
i can't listen to music
internal storage
sd card
Something went wrong
tracks can't be played
  • 943 Views
  • 3 replies
  • 0 likes