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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System
: Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For
2 weeks, i often have trouble with the songs queue. Playlist is added
twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent
notification while music is playing. They are still present when I
expand the notification bar on an unlocked phone, however.I have tried
closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question
or IssueI logged into my account and saw that I can't play a single song
and absolutely all playlists are empty. I don't know what this could be
connected with. Moreover, this pr...
I am getting a message "There is no Internet connection" when I am
connected via WiFi. All other applications work as expected. If I turn
off WiFi Spotify works again over the mobile connection. Problems
started when upgrading Spotify to 3.0.0.1124. ...
I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...
Hi all,My Spotify contact for has not had a response in two weeks, so
thought I would try this. My application (android 5.1 on a Motorola 4G)
keeps telling me I am offline and no internet connection (I have no
selected offline mode in the settings) a...
Hi all, My Spotify contact for has not had a response in two weeks, so thought I would try this. My application (android 5.1 on a Motorola 4G) keeps telling me I am offline and no internet connect...
I am sick and tired of this message and want it fixed now!Please help me
and don't say like oh you have to enable wifi or oh your not on 3g. Well
guess what? I am on 3g and wifi still no connection to spotify on my SG
note 2. On IOS it seems to work,...
I am sick and tired of this message and want it fixed now! Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connecti...