Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: note 5

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50299 Views
  • 66 replies
  • 25 likes
  • 50299 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881292 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881292 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27227 Views
  • 4 replies
  • 0 likes
  • 27227 Views
  • 4 replies
  • 0 likes

Not able to send messages with spotify anymore...

So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, etc. Ive posted a picture....any ideas. Ive talked ...

  • Casual Listener
  • So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, ...
  • Boonmariachi
  • Casual Listener
  • 1301 Views
  • 6 replies
  • 0 likes
  • Android 6.0
    messages
    note 5
    post to
    send to
  • 1301 Views
  • 6 replies
  • 0 likes

Spotify doesn't stops when I have an incoming call on Samsung Note 5

Hi,I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have to keep them wait until I pause it manually.Is there a sett...

  • Casual Listener
  • Hi, I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have t...
  • TheSeeker
  • Gig Goer
  • 3635 Views
  • 2 replies
  • 0 likes
  • andriod
    call
    music
    note 5
    Samsung
    Spotify
    stop
  • 3635 Views
  • 2 replies
  • 0 likes