Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueCan you please move the Hide a Song feature? Every time I go to add a song to my playlist, I accidentally hide the song. This is very frustrating as the Ad...
Casual Listener
Plan Premium Country United States Device Google Pixel 3 Operating System Android My Question or Issue Can you please move the Hide a Song feature? Every time I go to add a song to m...
SoSoJuicy
Casual Listener
1138 Views
2 replies
7 likes
Hi, so a while ago I pressed a song and it came with the possibility to either play or que a song, and I think that was really awesome because I'm in the car alot, but now that feature is gone so can I enable it again or what?
Newbie
Hi, so a while ago I pressed a song and it came with the possibility to either play or que a song, and I think that was really awesome because I'm in the car alot, but now that feature is gone so c...
Mihail
Spotify Legend
728 Views
1 replies
0 likes
Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back
Visitor
Premium Android My question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists w...
Elena
Moderator
705 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...
Regular
Plan Free Country India Device OnePlus 8 series Operating System Android 10 My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it a...
LUC1FER
Regular
2088 Views
2 replies
0 likes
PlanPremiumDeviceOnePlus 5TOperating SystemAndroid P (9.0.4) It doesn't make much sense at all. I read a thread on this almost 3 years ago and it seems like it still hasn't been fixed. This only seems to happen with certain songs and not all of them....
Casual Listener
...aved in my library because I remembered doing so earlier on. It almost eliminates the reason to even use the saved feature at all anymore. Please fix this bug, which I personally and I am sure many o...
747 Views
0 replies
3 likes
There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.
Regular
There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.
521 Views
0 replies
1 likes
PlanPremiumCountry SpainDeviceNokia N7+Operating SystemAndroid My Question or IssueHello, Windows Spotify Client has a feature where you can order any playlist by song length descending or ascending. Android Client does not have this feature. Can you...
Newbie
Plan Premium Country Spain Device Nokia N7+ Operating System Android My Question or Issue Hello, Windows Spotify Client has a feature where you can order any playlist by song l...
Jemi
Spotify Legend
876 Views
1 replies
1 likes
Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blutooth Android and I wanted to add some of the songs on this playl...
Newbie
Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blu...
Joe
Community Legend
3288 Views
1 replies
1 likes