Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Device: Sony TVOS: Android TVFebruary 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issues with navigation and readability that were not there in the pr...
Casual Listener
Device: Sony TV OS: Android TV February 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issu...
tanmay2705
Newbie
1660 Views
1 replies
3 likes
PlanPremiumCountryRussiaDeviceSony Xperia 5 IIOperating SystemAndroid 10 My Question or IssueIf Wrapped designer looks at this screenshot they will say "bruh". I already did. Yes, that's 21:9 aspect ratio + language with higher average word length th...
Regular
Plan Premium Country Russia Device Sony Xperia 5 II Operating System Android 10 My Question or Issue If Wrapped designer looks at this screenshot they will say "bruh". I already did....
Mario
Spotify Legend
471 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...
Casual Listener
Plan Premium Country United Kingdom Device (Galaxy Note 😎 Operating System (Android 9 (Pie)) My Issue Hi, I'm a long-term Spotify user, and have an interest in Us...
MafeG
Spotify Legend
770 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...
Newbie
Plan Premium Country USA Device Pixel XL My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to c...
430 Views
0 replies
0 likes
PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...
Newbie
Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0 My Question or Issue If the Android Spotify app is open, and music is played on another device on...
Katerina
Spotify Legend
1099 Views
2 replies
0 likes
So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...
Casual Listener
...EVER want the song card. I explained that a toggle for theis view would improve the UX. When I click on the song that is playing, I expect to be taken back to the ALBUM that is playing, not a song card w...
528 Views
0 replies
3 likes
