Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Music Fan
204745 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryGermany DeviceNexus 6POperating SystemAndroid 8.1.0
Newbie
Plan Premium Country Germany Device Nexus 6P Operating System Android 8.1.0
431 Views
0 replies
0 likes
When listening to spotify through bluetooth in my car the audio stutters heavily. Sometimes the the song name/artist will also flash on the screen. The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...
Casual Listener
When listening to spotify through bluetooth in my car the audio stutters heavily. Sometimes the the song name/artist will also flash on the screen. The stuttering occurs when I am...
jgkolt
Casual Listener
8900 Views
8 replies
2 likes
Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.
Casual Listener
Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.
user-removed
Not applicable
2106 Views
7 replies
2 likes
Hello, I have seen some posts regarding iOS and wireless hard drives but I havent been able to find anything equivalent for Android. I have a Nexus 6P which unfortunately has no spot for expandable memory. I have limited data on my phone and tend to ...
Newbie
Hello, I have seen some posts regarding iOS and wireless hard drives but I havent been able to find anything equivalent for Android. I have a Nexus 6P which unfortunately has no spot for expandable m...
Joe
Community Legend
619 Views
1 replies
0 likes
I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been able to find, and I want the ducking on notification...
Newbie
I just went from a Oneplus One, which did audio ducking properly - however the Nexus 6P doesn't, it fully interrupts the sound every time, even clicking a 'Like' on FB. I have no settings I've been a...
717 Views
0 replies
0 likes