Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Log in problem

Labels

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7085 Views

0 replies

7 likes

  • 7085 Views
  • 0 replies
  • 7 likes

Superuser Contribution App crashes on android

PlanPremiumCountryCanada DeviceSamsung note 20 ultraOperating SystemAndroid My Question or IssueThe app crashes as soon as I hit the log in button. I'm trying to log in with my email but before I can put any email or password in it crashes and closed...

Casual Listener

  Plan Premium Country Canada  Device Samsung note 20 ultra Operating System Android    My Question or Issue The app crashes as soon as I hit the log in button. I'm try...

Jeremy

Spotify Legend

328 Views

1 replies

0 likes

Android
Log in problem
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

Casual Listener

  Plan Premium Country UK Device Honor 9 Lite Operating System Android 92   My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...

Noah

Spotify Star

2500 Views

3 replies

0 likes

Android 9
App closing
App doesn’t work
log
Log in problem
  • 2500 Views
  • 3 replies
  • 0 likes

Spotify logging out and wiping files when battery dies

Whenever the battery on my Moto G5 dies when I turn it back on it's logged me out and wiped everything. I try logging in but it tells me I must be connected and to go online. I try but it just keeps looping saying I need to connect. Tried it on numer...

Casual Listener

Whenever the battery on my Moto G5 dies when I turn it back on it's logged me out and wiped everything. I try logging in but it tells me I must be connected and to go online. I try but it just keeps ...

787 Views

0 replies

1 likes

cache clearing
cache problems
Log in problem
  • 787 Views
  • 0 replies
  • 1 likes