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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 60342 Views
  • 68 replies
  • 26 likes
  • 60342 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28355 Views
  • 5 replies
  • 0 likes
  • 28355 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

  • Roadie
  •   Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762   My Question or Issue Spotify mobile will only open URI links in s...
  • SpotyThrowbacks
  • Roadie
  • 1661 Views
  • 3 replies
  • 0 likes
  • Bug or Update
    links
    shuffle
  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disabling Lyrics option doesn't work after update

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueBehind the Lyrics doesn't go away even if you disabled it. It was working fine before last update (I updated it today). I'm not sure if it's intended but Behind the Ly...

Screenshot_20190403-100248_Spotify.jpg Screenshot_20190403-100306_Spotify.jpg
  • Newbie
  • Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Behind the Lyrics doesn't go away even if you disabled it. It was working fine before last...
  • Guido
  • Spotify Legend
  • 1059 Views
  • 6 replies
  • 1 likes
  • Android 8
    Bug or Update
    lyrics
  • 1059 Views
  • 6 replies
  • 1 likes

Cant access song radio or albums.

PlanPremiumCountry CanadaDeviceSamsung galaxy 8Operating System Android Oreo A few days ago i was listening to a song radio. One day it wouldnt load. Not even from the radios lists. I went to random songs to see if i could make a song radio again, bu...

  • Casual Listener
  •   Plan Premium Country  Canada Device Samsung galaxy 8 Operating System  Android Oreo   A few days ago i was listening to a song radio. One day it wouldnt load. Not...
  • ibbine
  • Casual Listener
  • 593 Views
  • 3 replies
  • 1 likes
  • bug
    Bug or Update
    Premium
  • 593 Views
  • 3 replies
  • 1 likes