Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
easy_iice
Casual Listener
201058 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...
Regular
Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried...
Taylith
Community Legend
1489 Views
6 replies
3 likes
PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...
Casual Listener
...in' 10). I cannot verify whether this discrepancy is present on other platforms like iOS. How do I find / replicate this issue? 1. Go to any artist page for which you have 'liked' several o...
MafeG
Spotify Legend
1016 Views
1 replies
0 likes
With the new 8.5.83.1075 update for Android 11, the "liked songs" button under the artists page is now gone. This makes it extremely inconvenient to navigate to ONLY your liked songs for those who don't want to shuffle the entirety of an artist's wor...
Visitor
With the new 8.5.83.1075 update for Android 11, the "liked songs" button under the artists page is now gone. This makes it extremely inconvenient to navigate to ONLY your liked songs for those who d...
Xenia
Spotify Legend
971 Views
2 replies
3 likes
PlanPremium (family main account)CountryGermanyDeviceSamsung Galaxy s20 ultraOperating SystemAndroid 10 My Question or IssueI recently got a new phone (s20 ultra) and logged into my Spotify account. all my liked songs were there and everything worked...
Casual Listener
...ogged into my Spotify account. all my liked songs were there and everything worked well. Then I did a factory reset on the old phone I used before (huawei p30 pro) but after that all my liked songs were "r...
Billy-J
Spotify Star
794 Views
3 replies
0 likes
PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar
Casual Listener
...can download the songs I liked but only the n latest ones ? Thanks Jaafar
eltoch
Composer
1301 Views
3 replies
0 likes
I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?
Casual Listener
I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?
Alfredo
Roadie
2221 Views
1 replies
0 likes