Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFamily PremiumCountryMexicoDeviceOneplus 7T 256GBOperating SystemAndroid 10 My Question or IssueHello When I press the "Import your music" button on the App, it's probably scanning my storage to see if I have anything to import. Thing is, this "s...
Visitor
Plan Family Premium Country Mexico Device Oneplus 7T 256GB Operating System Android 10 My Question or Issue Hello When I press the "Import your music" button on the App, it'...
Yordan
Moderator
1741 Views
4 replies
3 likes
Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?
Casual Listener
Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?
528 Views
0 replies
0 likes
Plan: PremiumCountry: USADevice: Pixel XLOperating System: ANDROID 8.0My Question or Issue: I have several playlists that contain only local files stored on my laptop. I tried downloading them onto my phone but they won't download. I tried clearing m...
Newbie
Plan: Premium Country: USA Device: Pixel XL Operating System: ANDROID 8.0 My Question or Issue: I have several playlists that contain only local files stored on my laptop. I tried d...
AeroZ
Composer
1015 Views
2 replies
1 likes
