Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Possible Bug

Labels

Forum Posts

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Timbo6sic6
  • Casual Listener
  • 69570 Views
  • 69 replies
  • 26 likes
  • 69570 Views
  • 69 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 29179 Views
  • 5 replies
  • 0 likes
  • 29179 Views
  • 5 replies
  • 0 likes

bug

my phone is infinix note 30 pro My Question or Issueno sound when i skip the song,its a bug

  • Visitor
  • my phone is infinix note 30 pro   My Question or Issue no sound when i skip the song,its a bug
  • Amay
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Possible Bug
  • 187 Views
  • 1 replies
  • 0 likes

Issues with Playing Songs and Search Bar

PlanPremiumCountryUSDeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI'm having issues with music not playing when I am selecting the song. It will stop the song that is currently playing in the background and the "currently pl...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I'm having issues with music not playing when I am selecting the song. It will sto...
  • 189 Views
  • 0 replies
  • 0 likes
  • Possible Bug
  • 189 Views
  • 0 replies
  • 0 likes

Deep links broken in Instagram browser on Android

Attached is a screenshot of my playlist viewed within the Instagram browser. Clicking "open app" doesn't work. This appears to have broken with the latest built-in Android Instagram browser, roughly 3 days ago. I've also attempted to test whether the...

  • Newbie
  • Attached is a screenshot of my playlist viewed within the Instagram browser. Clicking "open app" doesn't work. This appears to have broken with the latest built-in Android Instagram browser, roughly ...
  • Ximzend
  • Spotify Star
  • 1498 Views
  • 6 replies
  • 11 likes
  • Possible Bug
  • 1498 Views
  • 6 replies
  • 11 likes