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Topics with Label: Usage

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120106 Views

27 replies

4 likes

  • 120106 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242361 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242361 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603697 Views

79 replies

3 likes

  • 603697 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496459 Views

581 replies

42 likes

Account
Free
  • 496459 Views
  • 581 replies
  • 42 likes

Battery drain on Nexus 6P

Hello, I used Spotify Premium now for quite some time. Battery life wasn't always very good but that would be no problem when I am listening to music. But even when I am not using the app it seems to be still running in the background and draining ba...

Casual Listener

...esults in constant rising battery usage over the whole day. The app is not used anymore but still seems to be sending network packets (wifi and mobile). Steps to reproduce the issue: Use the app in the m...

osornios

Spotify Star

1717 Views

3 replies

0 likes

battery
drain
Usage
  • 1717 Views
  • 3 replies
  • 0 likes

Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

Newbie

I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 

718 Views

0 replies

0 likes

background
Usage
  • 718 Views
  • 0 replies
  • 0 likes

Data Usage on my Samsung Galaxy S4

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my phone plan. In previous months I can say that it has...

Casual Listener

I have been paying for and using Spotify now for a few months on my Samsung Galaxy S4. I know that as it is a streaming service that it will use up a large amount of data usage for each month of my p...

Joe

Community Legend

8621 Views

10 replies

0 likes

Usage
  • 8621 Views
  • 10 replies
  • 0 likes