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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24869 Views
  • 58 replies
  • 22 likes
  • 24869 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868840 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868840 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot login to Spotify on my Android Phone but laptop is fine

PlanPremiumCountryUKDeviceSamsung Galaxy A41Operating SystemAndroid My Question or IssueI have been using spotify now for a while without issue. I started to have problems listening to Spotify in my Car 2 days ago. It would only play music whilst in ...

  • Newbie
  • ...ood. Tried to login with email, no good. So I cannot listen to anything on the mobile app as I cannot even log in. Please help. My music in the car is my lifeline.  
  • Alex
  • Spotify Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Login
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into new installed app on Android

PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...

  • Newbie
  •   Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11   My Question or Issue I got a new phone and installed the app (as you do). I can'...
  • MafeG
  • Spotify Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 480 Views
  • 1 replies
  • 0 likes

Keep getting logged out by my android

I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off taking me back to the log in page. I have tried turni...

  • Casual Listener
  • I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off ta...
  • Billy-J
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Login
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...
  • Ivan
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • Android
    galaxy s7
    Login
  • 417 Views
  • 1 replies
  • 0 likes

Can't add any song to any playlist

PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.

  • Casual Listener
  • Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10   My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
  • Billy-J
  • Spotify Star
  • 963 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 963 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log on to Spotify open player on Edge

PlanFreeCountryItalyDeviceSony Xperia XA2Operating SystemAndroid 9 My Question or IssueI'm trying to log into the Spotify web player (open.spotify.com) from the Microsoft Edge browser app on my phone. The first time I tried, I was presented with the ...

  • Casual Listener
  • ...dge browser app on my phone. The first time I tried, I was presented with the screenshot below, so I clicked on "login" and was asked for my email and password, which I input, but when I confirmed my e...
  • Gabieler
  • Casual Listener
  • 1953 Views
  • 4 replies
  • 0 likes
  • Edge
    Login
    Web Player
  • 1953 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloads happens again and again and Login Issues

PlanPremiumCountryINDIADeviceSAMSUNG GALAXY A8 starOperating System Android Pie My Question or IssueI was traveling on an airplane and it so happened that as soon as I lost connectivity, I wasn't able to open the app and it asked me to log in.And it ...

Screenshot 2020-03-17 at 5.19.05 PM.png
  • Casual Listener
  • ...onnectivity from wifi to 4g) like 5 minutes or so, then it asks me to login again in that 5 minutes offline status gap (i am not sure if you maintain an offline session on the phone), I even tried the o...
  • harry_spot
  • Casual Listener
  • 489 Views
  • 3 replies
  • 0 likes
  • downloads
    Login
  • 489 Views
  • 3 replies
  • 0 likes

You are offline

How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...

  • Regular
  • How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so.   Notce how the Offline setting of Spotify blocks...
  • 343 Views
  • 0 replies
  • 0 likes
  • Login
    offline mode
  • 343 Views
  • 0 replies
  • 0 likes

Cannot login - app says 'Check your connection'

(iOS 10, Android Oreo, Windows 10,etc.) The app was working yesterday but today I got logged out of the app for no reason. Now I cannot get back in. I have tried stopping the app and rebooting but no difference. Have tried it on network data and wifi...

  • Casual Listener
  • ...pp and rebooting but no difference.   Have tried it on network data and wifi.   Every time I try and login it says 'Check your connection'.   Even though it says I am offline i...
  • 601 Views
  • 0 replies
  • 5 likes
  • Login
  • 601 Views
  • 0 replies
  • 5 likes

Superuser Contribution Can't login to android

PlanFreeCountryUSADeviceMoto x4Operating SystemAndroid 9 My Question or IssueFor some reason I am unable to login to the Android app. I can login to the website just fine. I've changed my password twice, I did a clean uninstall and reinstall, and sti...

  • Visitor
  •   Plan Free Country USA Device Moto x4 Operating System Android 9   My Question or Issue For some reason I am unable to login to the Android app. I can login to the website j...
  • Petya
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Android
    Login
    Login problem
  • 304 Views
  • 1 replies
  • 0 likes

Can't login to Spotify app on Android

Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...

  • Newbie
  • Plan - Free Country - USA   Device - Galaxy S7 Operating System - Android Oreo   My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login d...
  • 907 Views
  • 0 replies
  • 0 likes
  • Android
    Login
    Spotify
  • 907 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Request login again

PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...

  • Regular
  • ...onnect to network my phone  I can enter to Spotify normally, but, if I disconnect the WiFi and mobile data and close Spotify and I try to open again Spotify, the login view appears again and can't e...
  • Jemi
  • Spotify Legend
  • 759 Views
  • 3 replies
  • 0 likes
  • card
    Login
    Sd
  • 759 Views
  • 3 replies
  • 0 likes

When storage in SD, When I'm offline, the app send me to login

PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...

  • Regular
  • ...torage I select the option "sd card" and I download some playlists. If I am in offline mode (or if I am disconnected from WiFi or mobile data) and I enter in the app, it send me to the login view, even i...
  • Victor171
  • Regular
  • 650 Views
  • 4 replies
  • 0 likes
  • card
    Login
    Sd
    storage
  • 650 Views
  • 4 replies
  • 0 likes

Can only login if Offline

I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before going back to the log in button. I turned wifi off and...

  • Casual Listener
  • I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before goi...
  • Loxer
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Android
    Login
    not
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

  • Regular
  • Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...
  • user-removed
  • Not applicable
  • 2441 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 2441 Views
  • 2 replies
  • 0 likes

Unable to login. Either username or password is incorrect

Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...

  • Visitor
  • Hi,   I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is i...
  • user-removed
  • Not applicable
  • 14965 Views
  • 35 replies
  • 0 likes
  • Login
  • 14965 Views
  • 35 replies
  • 0 likes

Solved!!Superuser Contribution Facebook error, LG G6, android 8.1.

On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1).Facebook says try again later, spotify says facebook error has occured.On my Xperia X also running android 8.1 it works fine, i can also login on desktop and laptop.Uninstal...

  • Casual Listener
  • ...orks fine, i can also login on desktop and laptop. Uninstalled, reinstalled, rebooted, updated facebook. No change.   Also, why is it we still can't use our google login for spotify? That c...
  • Aimee_T
  • Roadie
  • 1139 Views
  • 1 replies
  • 0 likes
  • Login
  • 1139 Views
  • 1 replies
  • 0 likes

Angemeldet bleiben

Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne... Dieses Problem hatte ich vorher nicht. Weiß jmd wie ich da...

  • Newbie
  • Hallo liebe Community,   Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne.....
  • 3682 Views
  • 0 replies
  • 7 likes
  • Account
    Login
  • 3682 Views
  • 0 replies
  • 7 likes

Can't log in from my Android.

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online. Thanks for any help!

  • Newbie
  • Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online...
  • osornios
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Login
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily, but the app then took me to a page that told me to...

  • Newbie
  • I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily,...
  • Sophia
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 401 Views
  • 1 replies
  • 0 likes