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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...
Newbie
Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clear...
Eni
Moderator
154 Views
1 replies
0 likes
Plan: PremiumCountry: NetherlandsDevice: Polestar 2 (software 3.4.4)Operating System: Android Automotive (AAOS) My Question or Issue:Unable to login because of a weirdly formatted login screen. The app appears to be for mobile devices instead of a ca...
Casual Listener
Plan: Premium Country: Netherlands Device: Polestar 2 (software 3.4.4) Operating System: Android Automotive (AAOS) My Question or Issue: Unable to login because of a...
Joan
Moderator
4241 Views
34 replies
3 likes
PlanPremiumCountrySingaporeDeviceHonor X9b 5GOperating SystemMagicOS 8.0 My Question or IssueI've been trying to login to my Spotify account for a while, and looking up many tutorials on how to solve the issue, but most have not helped, so I'm coming...
Visitor
Plan Premium Country Singapore Device Honor X9b 5G Operating System MagicOS 8.0 My Question or Issue I've been trying to login to my Spotify account for a while, and looking up m...
Ivelina
Moderator
526 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy A41Operating SystemAndroid My Question or IssueI have been using spotify now for a while without issue. I started to have problems listening to Spotify in my Car 2 days ago. It would only play music whilst in ...
Newbie
...ood. Tried to login with email, no good. So I cannot listen to anything on the mobile app as I cannot even log in. Please help. My music in the car is my lifeline.
Alex
Spotify Legend
618 Views
1 replies
0 likes
PlanPremium StudentCountryGermanyDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11 My Question or IssueI got a new phone and installed the app (as you do). I can't log in with my data, but it works just fine on the browser and the desktop app.The...
Visitor
Plan Premium Student Country Germany Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue I got a new phone and installed the app (as you do). I can'...
MafeG
Spotify Legend
669 Views
1 replies
0 likes
I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off taking me back to the log in page. I have tried turni...
Casual Listener
I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off ta...
Billy-J
Spotify Star
371 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...
Ivan
Spotify Legend
518 Views
1 replies
0 likes
PlanFreeCountryMalaysiaDevicePocophone F1Operating SystemAndroid 10 My Question or IssueI can't add any songs to any of my playlist. I've tried restarting and reinstalling the app, but both methods doesn't work.
Casual Listener
Plan Free Country Malaysia Device Pocophone F1 Operating System Android 10 My Question or Issue I can't add any songs to any of my playlist. I've tried restarting and reinstalling th...
Billy-J
Spotify Star
1349 Views
5 replies
0 likes
PlanFreeCountryItalyDeviceSony Xperia XA2Operating SystemAndroid 9 My Question or IssueI'm trying to log into the Spotify web player (open.spotify.com) from the Microsoft Edge browser app on my phone. The first time I tried, I was presented with the ...
Visitor
...dge browser app on my phone. The first time I tried, I was presented with the screenshot below, so I clicked on "login" and was asked for my email and password, which I input, but when I confirmed my e...
user-removed
Not applicable
2683 Views
4 replies
0 likes
PlanPremiumCountryINDIADeviceSAMSUNG GALAXY A8 starOperating System Android Pie My Question or IssueI was traveling on an airplane and it so happened that as soon as I lost connectivity, I wasn't able to open the app and it asked me to log in.And it ...
Casual Listener
...onnectivity from wifi to 4g) like 5 minutes or so, then it asks me to login again in that 5 minutes offline status gap (i am not sure if you maintain an offline session on the phone), I even tried the o...
harry_spot
Casual Listener
673 Views
3 replies
0 likes
How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...
Regular
How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks...
466 Views
0 replies
0 likes
PlanFreeCountryUSADeviceMoto x4Operating SystemAndroid 9 My Question or IssueFor some reason I am unable to login to the Android app. I can login to the website just fine. I've changed my password twice, I did a clean uninstall and reinstall, and sti...
Visitor
Plan Free Country USA Device Moto x4 Operating System Android 9 My Question or Issue For some reason I am unable to login to the Android app. I can login to the website j...
Petya
Community Legend
475 Views
1 replies
0 likes
Plan - FreeCountry - USA Device - Galaxy S7Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login details I get the error: "We're currently experiencing problems. Please try again...
Newbie
Plan - Free Country - USA Device - Galaxy S7 Operating System - Android Oreo My Question or Issue: I'm not able to login to the Spotify app. Everytime I enter in my login d...
1028 Views
0 replies
0 likes
PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...
Regular
...onnect to network my phone I can enter to Spotify normally, but, if I disconnect the WiFi and mobile data and close Spotify and I try to open again Spotify, the login view appears again and can't e...
Jemi
Spotify Legend
1133 Views
3 replies
0 likes
PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...
Regular
...torage I select the option "sd card" and I download some playlists. If I am in offline mode (or if I am disconnected from WiFi or mobile data) and I enter in the app, it send me to the login view, even i...
Victor171
Regular
993 Views
4 replies
0 likes
I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before going back to the log in button. I turned wifi off and...
Casual Listener
I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before goi...
Loxer
Community Legend
650 Views
1 replies
0 likes
Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...
Regular
Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...
user-removed
Not applicable
2714 Views
2 replies
0 likes
Hi, I've been using Spotify Premium for nearly 2 years, never had any issues.I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is incorrect." I can sign in ok through my laptop.I removed the app...
Visitor
Hi, I've been using Spotify Premium for nearly 2 years, never had any issues. I recently got a new phone. I cannot seem to login. It says "unable to login. Either username or password is i...
user-removed
Not applicable
16969 Views
35 replies
0 likes
On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1).Facebook says try again later, spotify says facebook error has occured.On my Xperia X also running android 8.1 it works fine, i can also login on desktop and laptop.Uninstal...
Casual Listener
...orks fine, i can also login on desktop and laptop. Uninstalled, reinstalled, rebooted, updated facebook. No change. Also, why is it we still can't use our google login for spotify? That c...
Aimee_T
Roadie
1405 Views
1 replies
0 likes
Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne... Dieses Problem hatte ich vorher nicht. Weiß jmd wie ich da...
Newbie
Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne.....
4274 Views
0 replies
7 likes
