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Topics with Label: background data

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120137 Views

27 replies

4 likes

  • 120137 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242402 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242402 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603746 Views

79 replies

3 likes

  • 603746 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496499 Views

581 replies

42 likes

Account
Free
  • 496499 Views
  • 581 replies
  • 42 likes

Androind Background Data

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and saw the backgound data was usin 3x what the foregoru...

Newbie

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and s...

718 Views

0 replies

0 likes

Android
background data
  • 718 Views
  • 0 replies
  • 0 likes

[HTC One M9] Spotify is using Mobile Data event with 'restrict background data' option 'on'

Hi, I am using Spotify on HTC One M9. When I restrict background data on my device it should force Spotify to use data only when on Wi-fi. However Spotify is keep using my Mobile Data Plan even with this option ticked. I know I can go offline mode an...

Regular

Hi,   I am using Spotify on HTC One M9.  When I restrict background data on my device it should force Spotify to use data only when on Wi-fi.   However Spotify is keep using my Mo...

768 Views

0 replies

0 likes

background data
HTC one_m9
  • 768 Views
  • 0 replies
  • 0 likes

massive background data & stalling & false 'no internet connection'

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. therefore i am losing twice as much of my allotted d...

Regular

Brief description of the issue:not sure how long this has been happening but noticed it about three days ago . if i listen to 500mb of songs then there is an almost equal amount of background data. t...

moonh8sun

Regular

1057 Views

3 replies

0 likes

background data
  • 1057 Views
  • 3 replies
  • 0 likes