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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...
Visitor
Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
Jarmake
Regular
48643 Views
20 replies
7 likes
PlanPremiumCountryDenmarkDeviceOnePlus 3TOperating SystemAndroid 8.0 My Question or IssueApproximately 1-2 weeks ago, controls on my Bluetooth headset stopped working, volume up/down works, but Play, Pause, and Skip does not work anymore. Logging out...
Casual Listener
...olume up/down works, but Play, Pause, and Skip does not work anymore. Logging out of Spotify and loggin in again solves this isue partily. One of the action above will work, but only for one t...
Azazel2205
Casual Listener
10192 Views
5 replies
2 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20Operating SystemAndroid 12, Android 12, Android 12 My Question or IssueI started a group session while connected to a Harman Kardon Onyx Studio 4, I can strea...
Casual Listener
...o the queue. However when the S10+ connected user unlocks their phone, the music pauses. Also when any of the users receives a whatsapp message the music pauses. I can press the play button for t...
CarlosE
Spotify Legend
453 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung A71 Operating SystemAndroid 11 connected with a UCONNECT central My Question or Issue Since a few days, when I change the song in Spotify using android auto, the screen shows "audio disabled" and I have to res...
Newbie
Plan Premium Country Argentina Device Samsung A71 Operating System Android 11 connected with a UCONNECT central My Question or Issue Since a few days, when I change the...
MafeG
Spotify Legend
1044 Views
1 replies
0 likes
Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...
Visitor
...hen I hit pause. If I want to restart my music, I have to switch over to the app to continue playing. This began when I attempted to record a video while playing music from Spotify & I realized I w...
4dprinting
Visitor
1050 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceAndroid Phone and WIndows 10 LaptopOperating SystemAndroid 10 Kirin Processor 8.0 GB RAM 160GB storageWindows 10 1909 16GB RAM, SSD disk My Question or Issue:Streaming Spotify, Wired and Wireless, from either the Android Pho...
Casual Listener
...uestion or Issue: Streaming Spotify, Wired and Wireless, from either the Android Phone or Windows Laptop (or both) music pauses, drops out and then continues. Random times of the day although e...
Shydally_Spot
Casual Listener
897 Views
1 replies
0 likes
Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...
Casual Listener
...ear on my S6 and never had issues until now. Now Spotify randomly stops playing music: more precisely, it pauses a track while playing it, and it needs to be resumed. This happens randomly, sometimes a...
Bravide
Casual Listener
1002 Views
2 replies
1 likes
Premium PlanPolandSamsung Galaxy 9 (Android 10, phone kept up-to-date)Spotify version: 8.5.49.973Hey guys, I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while p...
Regular
...ntil now. I've noticed it randomly stops playing musing (pauses a track while playing it), and I have to resume it. This happens randomly, there's no visible pattern. Sometimes it happens after 10 m...
dreamlike
Regular
1133 Views
2 replies
2 likes
PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...
Newbie
...enwood DPX-7100DAB car radio and use Spotify to play music. The music title and artists will also be displayed on the car radio. But the play/pause/skip buttons on the radio are not working anymore. S...
719 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy S10 plusOperating SystemAndroid 9 My Question or IssueI know this topic has been discussed ad nauseum, however I'm still having issues. Seems like I've narrowed it down, at least on my device. The lock scr...
Casual Listener
Plan Free/Premium Country Device Samsung Galaxy S10 plus Operating System Android 9 My Question or Issue I know this topic has been discussed ad nauseum, however I'm still hav...
Warrior75
Casual Listener
1876 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10 note My Question or IssueI have seen so many complaints about spotify stopping and pausing - i had the same problem but I found the guide had information that fixed the issue for me so I thought I wo...
Visitor
Plan Premium Country Australia Device Samsung Galaxy 10 note My Question or Issue I have seen so many complaints about spotify stopping and pausing - i had the same pro...
551 Views
0 replies
0 likes
Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+OS: Android 9So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall the app." Geee thanks. Though I wouldn't blame you if it worked f...
Casual Listener
...nd then lock my phone, when I press the power button to wake it up and go to pause the music on the login screen, it stops and then just continuous to play. Heck it even rewinds a bit for some reason....
SpeedRunHunter
Casual Listener
776 Views
1 replies
0 likes
I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...
Visitor
I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting u...
370 Views
0 replies
0 likes
Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...
Casual Listener
...ermissions, but I have never had this issue before music was playing, then it would pause using headphones, when pressing the power button music would start, when saying 'ok Google" music would start &n...
CryticalAce
Spotify Star
2064 Views
1 replies
3 likes
Hi,Whenever I want to skip songs but not play them, each press on "next song" starts playing the next song, and I want it to stay paused. Is there any way to fix that? Thank you.
Regular
Hi, Whenever I want to skip songs but not play them, each press on "next song" starts playing the next song, and I want it to stay paused. Is there any way to fix that? Thank you.
leviE
Composer
1746 Views
2 replies
1 likes
My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...
Regular
My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my l...
lhurley3
Regular
3328 Views
9 replies
0 likes
PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I'm listening to a podcast and pauses it when I get back to the app and play it again it starts to play from the time it was paused but it star...
Newbie
Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Whenever I'm listening to a podcast and pauses it when I g...
541 Views
0 replies
0 likes
Music stops/pause playing randomly, sometimes it works for 10 minutes and sometimes for 5 hours. This is happening on 5 devices.I've got a family premium sub. and everyone has the same problem.This happends with both offline and online mode.The phone...
Newbie
Music stops/pause playing randomly, sometimes it works for 10 minutes and sometimes for 5 hours. This is happening on 5 devices. I've got a family premium sub. and everyone has the same p...
SergioDavid
Roadie
1285 Views
3 replies
1 likes
Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persists on multiple wifi networks, LTE data, and several Galaxy S6's (I recent...
Newbie
Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This p...
Snowsharkeus
Newbie
814 Views
1 replies
0 likes
I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. I used that in the past so I know that this was working ...
Roadie
I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. &n...
goldengoal11
Casual Listener
3595 Views
5 replies
2 likes
