Music pauses on shared session when another user unlocks phone or receives a whatsapp message

[indymaat]

Plan

Premium

Country

The Netherlands

Device

Samsung A52s, Samsung Galaxy S10+, Samsung Galaxy S20

Operating System

Android 12, Android 12, Android 12

My Question or Issue

I started a group session while connected to a Harman Kardon Onyx Studio 4, I can stream music just fine. The other users in the session are able to view the current Spotify Player and queue, they also can add to the queue. However when the S10+ connected user unlocks their phone, the music pauses.

Also when any of the users receives a whatsapp message the music pauses.

I can press the play button for the music to start playing again.

There are also other random moments of which we did not yet find the cause that also pause the music.

This is very annoying and makes the shared session option barely usable.

Anyone else experiencing this issue?

Kind regards,

Indy Maat

[CarlosE]

Hey @indymaat,

Thanks for reaching out to us and welcome to the Community!
 

Can you confirm, are you sharing your speaker or did you start a remote group session?

On another note, it'd also help us a lot to have a video (if possible) in which we can take a better look at this behavior to investigate further.

We'll be on the lookout for your replies.
 

Take care!