Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839178 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839178 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13586 Views
  • 1 replies
  • 0 likes
  • 13586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloaded songs

My downloaded songs keeps getting deleted every time I open the Spotify app on Android. I have to download it all again and it’s kinda annoying cause I have around 3000 songs in my playlists. I have reinstalled the app (the cleanest way), restarted m...

  • Newbie
  • My downloaded songs keeps getting deleted every time I open the Spotify app on Android. I have to download it all again and it’s kinda annoying cause I have around 3000 songs in my playlists. I have ...
  • Mario
  • Spotify Legend
  • 1222 Views
  • 1 replies
  • 0 likes
  • 1222 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Feedback Request: Android Offline Issues

Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on Android (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks might...

  • Spotify
  • Spotify
  • Hello everyone! Spotify here.   We are looking into customer reports about issues with offlined playlists on Android (music which is downloaded to your phone so you can play without an inter...
  • Xenia
  • Moderator
  • 14000 Views
  • 448 replies
  • 7 likes
  • 14000 Views
  • 448 replies
  • 7 likes

Solved!!Superuser Contribution Cant clear queue on android app and no add to up next feature

Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on shuffle. Doesnt seem to be any way yo clear the queu...

  • Casual Listener
  • Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on s...
  • Xenia
  • Moderator
  • 4401 Views
  • 8 replies
  • 2 likes
  • 4401 Views
  • 8 replies
  • 2 likes

Superuser Contribution "Something went wrong " on downloaded tracks

PlanPremiumCountryUkDeviceHuawei y7Operating System Android My Question or Issue So I am about ready to delete Spotify and cancel my subscription. I have had no dramas up till the last week in which I have found that when trying to listen offline I v...

  • Visitor
  •   Plan Premium Country Uk Device Huawei y7 Operating System   Android   My Question or Issue   So I am about ready to delete Spotify and cancel my subscription. ...
  • Lauraundmax
  • Visitor
  • 700 Views
  • 2 replies
  • 0 likes
  • 700 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android app liked playlists is broken

PlanPremiumCountryUSADeviceSamsung Galaxy S8+ (International Version Factory Unlocked)Operating SystemAndroid 9Spotify Android App Version8.5.65.852My Question or IssueRecently, I can no longer add music to my Liked Songs playlist. I get the "You hav...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S8+ (International Version Factory Unlocked) Operating System Android 9 Spotify Android App Version 8.5.65.852 My Question or Issue Recently,...
  • Mario
  • Spotify Legend
  • 793 Views
  • 3 replies
  • 0 likes
  • Android
    android auto
    liked songs
    Playlist
  • 793 Views
  • 3 replies
  • 0 likes

Radio based on my playlist

PlanPremiumCountryPolandDeviceSamsung Galaxy Note8Operating SystemAndroid Pie My Question or IssueDear Spotify users,I like to use radio based on my playlists function. However I don't know what is the limit of tracks in playlist that algorithm can r...

  • Casual Listener
  • Plan Premium Country Poland Device Samsung Galaxy Note8 Operating System Android Pie   My Question or Issue Dear Spotify users, I like to use radio based on my playlists function. How...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Change Quality of Existing Downloads - No Longer Need to Re-Download???

Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE?? I just increased the Music Quality of Download to "Very high" (highest one), and a pop-up said "Improve quality of existing down...

  • Music Fan
  • Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE??    I just increased the Music Quality of Download to "Very high" ...
  • 576 Views
  • 0 replies
  • 1 likes
  • 576 Views
  • 0 replies
  • 1 likes

Superuser Contribution Artist tab on mobile

DeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueAs a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen to the songs I wanna hear. Recently my layout changed for my spotif...

  • Casual Listener
  • Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue As a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen...
  • Xenia
  • Moderator
  • 2103 Views
  • 8 replies
  • 6 likes
  • 2103 Views
  • 8 replies
  • 6 likes

Solved!! Autoplay stopped working on my Android

PlanPremiumCountryUSADeviceSamsung S10aOperating System My Question or IssueAutoplay - one of my absolute favorite features - was working on my Android a week ago and now is not. I never even knew there was an option for Autoplay but when looking to ...

  • Newbie
  • Plan Premium Country USA Device Samsung S10a Operating System   My Question or Issue Autoplay - one of my absolute favorite features - was working on my Android a week ago and now...
  • Emilia_8
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

I don't like this song button gone

PlanPremium FamilyCountrySlovakiaDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueWhy was the "I don't like this song" button removed from discover weekly playlist and instead it has been replaced with "-" button which is just h...

  • Visitor
  • Plan Premium Family Country Slovakia Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Why was the "I don't like this song" button removed from discover week...
  • ambvar
  • Casual Listener
  • 194 Views
  • 1 replies
  • 2 likes
  • 194 Views
  • 1 replies
  • 2 likes

Autoplay android tablet

PlanPremiumCountryTurkeyDeviceSamsung tab s6 liteOperating SystemAndroid 10 My Question or IssueAutoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8 plus.I search a music than i play but when it finished spotify stops playing

  • Newbie
  •   Plan Premium Country Turkey Device Samsung tab s6 lite Operating System Android 10   My Question or Issue Autoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8...
  • 35 Views
  • 0 replies
  • 0 likes
  • 35 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] when searching for songs, text doesn't appear

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid 10 My Question or IssueSong search is buggy. Using the keyboard I can type but on occasion, text will not appear in the search box and results won't refresh. Despite t...

  • Casual Listener
  • Plan Premium   Country United States   Device Samsung Galaxy S10+   Operating System Android 10   My Question or Issue Song search is buggy. Using the keyboard I can ...
  • kkdoom
  • Casual Listener
  • 379 Views
  • 3 replies
  • 1 likes
  • 379 Views
  • 3 replies
  • 1 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

  • Newbie
  • Plan Premium Country US Device Samsung S10+   My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump b...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

  • Visitor
  • Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...
  • 199 Views
  • 0 replies
  • 1 likes
  • Connectivity
    devices
    Streaming Issue
  • 199 Views
  • 0 replies
  • 1 likes

Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...
  • Mario
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

  • Casual Listener
  • Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...
  • Mario
  • Spotify Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

  • Visitor
  • Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9   My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...
  • locationunknown
  • Casual Listener
  • 1352 Views
  • 5 replies
  • 3 likes
  • 1352 Views
  • 5 replies
  • 3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

  • Casual Listener
  • Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2   My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...
  • o9ty7nnfn-_br
  • Casual Listener
  • 1059 Views
  • 4 replies
  • 1 likes
  • Skip ads
  • 1059 Views
  • 4 replies
  • 1 likes

Can't skip ads

PlanFreeCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssuePlease see the attachment, I'm unable to skip ads as the icon is greyed out. I'm using the latest version of android and the latest version of spotify 8...

  • Regular
  • Plan Free Country Australia Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue Please see the attachment, I'm unable to skip ads as the icon is greyed out....
  • o9ty7nnfn-_br
  • Casual Listener
  • 3708 Views
  • 8 replies
  • 0 likes
  • 3708 Views
  • 8 replies
  • 0 likes

shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

  • Newbie
  • Plan Premium Country Italy Device Huawei P30 lite Operating System Android   My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Env: prod