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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5199 Views

0 replies

6 likes

  • 5199 Views
  • 0 replies
  • 6 likes

Superuser Contribution Issue : Pin official Spotify playlist to home screen

PlanPremiumCountryFRDeviceHuawei P20Operating SystemAndroid 10 Hi, I can't pin official spotify playlists to home screen on Android, although pinning my own & third parties works fine. I'm talking about this user : https://open.spotify.com/user/spoti...

Gig Goer

Plan Premium Country FR Device Huawei P20 Operating System Android 10   Hi,   I can't pin official spotify playlists to home screen on Android, although pinning my own & thir...

Dian

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not accepting voice commands from assistant

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid 10 My Question or IssueHello, I have noticed an issue with Spotify not accepting voice commands anymore. I first noticed this as I was driving yesterday (5/30/22) and attempted to is...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android 10   My Question or Issue Hello, I have noticed an issue with Spotify not accepting voice commands anymo...

alsmith1664

Newbie

7105 Views

24 replies

2 likes

  • 7105 Views
  • 24 replies
  • 2 likes

Spotify Malicious Behavior on Android

Spotify has begun to override other playback apps (for example the native Android media player and VLC media player) when opening media files and redirects the user to Spotify to create an account. When I used the 'open with' command to change the ap...

Visitor

Spotify has begun to override other playback apps (for example the native Android media player and VLC media player) when opening media files and redirects the user to Spotify to create an account. W...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Solved!! I am unable to play any songs or access any playlists and all of my playlists are empty.

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playlist loads. All of my previously made playlists are e...

Casual Listener

Ever since updating my phone(not sure if this was a coincidence or not), I have been unable to play any songs through the search bar. Rather, I haven't even been able to get to a song since no playli...

Taylith

Community Legend

972 Views

9 replies

1 likes

  • 972 Views
  • 9 replies
  • 1 likes

Superuser Contribution I have found a glich on the Spotify app what i think you want to know

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you. but I only want too speak too the people at Spotify directly or for a great price someone else could ge...

Casual Listener

If you make the choice tell me you would like too know it will save you a lot of money it will take me matter of minutes too explain and show you.  but I only want too speak too the people at S...

Hubo

Community Legend

812 Views

1 replies

0 likes

Glitches
Tech
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify remains without connection

PlanPremiumCountryColombiaDeviceGalaxy S10+Operating SystemAndroid 12 My Question or IssueI've cleaned the cache and temporary files.I've reinstalled the application over and again but the error remains."No internet connection... Go online and try ag...

Regular

Plan Premium Country Colombia Device Galaxy S10+ Operating System Android 12   My Question or Issue I've cleaned the cache and temporary files. I've reinstalled the application over...

danidazb

Regular

615 Views

4 replies

0 likes

  • 615 Views
  • 4 replies
  • 0 likes

Add support of screen recording with sound

On Android 10 Google updated Audio API so some screen recorders now can record videos with internal sound if such option allowed by application from which you want to record sound. If this feature is possible to add in some nearest releases - it woul...

Visitor

On Android 10 Google updated Audio API so some screen recorders now can record videos with internal sound if such option allowed by application from which you want to record sound. If this feature is...

chaymartis

Casual Listener

4552 Views

1 replies

12 likes

  • 4552 Views
  • 1 replies
  • 12 likes

Superuser Contribution Button "other" not working in sittings

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i have tried with two Android cells and it's the same ...

Newbie

Hi, i need to change the storage of the music to an SD card. I am aware that you need to go to settings, then other and then storage, however when I go to "other" the button does not do anything, i h...

Dian

Spotify Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cihaz listesi dolu hatası alıyorum

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı olmuştu

Visitor

Yazılım işiyle uğrastigim için sıkça telefon sıfırlıyorum ve Spotify bunu yeni cihaz olarak algılıyor cihaz listesini de benim temizlemem mümkün değil daha önce destek hattından birisi bana yardımcı ...

Dian

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almost everything gone from account including Premium.

PlanPremiumCountryUKDeviceSamsung A10sOperating SystemAndroid 11 My Question or IssueI recently logged out of my account on Android, and when I logged back in almost everything was gone - the Home and Search tabs are as if my account was newly create...

Newbie

Plan Premium Country UK Device Samsung A10s Operating System Android 11   My Question or Issue I recently logged out of my account on Android, and when I logged back in almost everythi...

Dian

Spotify Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly - I don't like "Artist" gone?

THIS IS ABOUT ANDROID DON'T MOVE IT TO THE iOS FORUM AND A THREAD ABOUT SOMETHING ELSE!!!! PlanPremiumCountrySwedenDeviceSamsung A3Operating SystemAndroid 8 My Question or IssueJust updated the app to discover that the option do dislike an artist in ...

Roadie

THIS IS ABOUT ANDROID DON'T MOVE IT TO THE iOS FORUM AND A THREAD ABOUT SOMETHING ELSE!!!!   Plan Premium Country Sweden Device Samsung A3 Operating System Android 8   My Questio...

couchcorpse

Casual Listener

5593 Views

9 replies

4 likes

  • 5593 Views
  • 9 replies
  • 4 likes

Solved!! Settings Unavailable

2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and similar settings show they are unavailable. I have uninstalled and reinstal...

Casual Listener

2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and...

CK0y0TE

Visitor

27000 Views

3 replies

0 likes

Note 9
  • 27000 Views
  • 3 replies
  • 0 likes

Superuser Contribution volume keeps automatically turning up to maximum

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player on my phone and it doesn't happen on that.It stopp...

Casual Listener

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player...

Dian

Spotify Legend

11413 Views

7 replies

4 likes

volume issues
  • 11413 Views
  • 7 replies
  • 4 likes

Superuser Contribution Problem With Mobile Queue When Playing A Playlist Folder

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12. Plan: PremiumSpotify Version: 8.7.38.667Phone: Pixel 2 XLOS: Android 11 I’d...

Regular

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12.   Plan: Premium ...

OscarDC

Moderator

943 Views

7 replies

0 likes

  • 943 Views
  • 7 replies
  • 0 likes

Superuser Contribution Notification doesn't dissappear

After closing the app, the floating notification doesn't dissappear from lock screen

Regular

After closing the app, the floating notification doesn't dissappear from lock screen

Kiril

Moderator

990 Views

6 replies

0 likes

  • 990 Views
  • 6 replies
  • 0 likes

Superuser Contribution Text is not properly displayed under PLAYING FROM SEARCH section

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 12 with One UI 4.1 and Spotify Version is 8.7.36.923 My Question or IssueThere is a bug in the Android App. The text that was used to search for a specific song is not prope...

Newbie

Plan Premium Country Romania Device Samsung Galaxy A52s 5G Operating System Android 12 with One UI 4.1 and Spotify Version is 8.7.36.923   My Question or Issue There is a bug in the An...

caxinte

Newbie

815 Views

2 replies

2 likes

bug android
  • 815 Views
  • 2 replies
  • 2 likes