Enhance Button on Playlists- Missing

[New user]

I upgraded from an galaxy s9 to a galaxy s20 ultra. now, the button to enhance playlists is gone. I reinstalled the app and I tried to log in on my desktop and my laptop. Nothing worked.

I love this feature! It makes it so easy to find new music I like. Please help me get it back!

[Lyubka]

Hey there,

Thanks for reaching out about this here in the Community!

Just to confirm, have you tried a clean reinstall instead of the regular one? You've mentioned that you've already reinstalled the app, but this one is more thorough than the usual one and it'll install the latest version of the app, so that you don't miss out on any fixes. 

We can also recommend that you check the phone's battery settings and make sure that Spotify is set as an exception, if you're using the battery optimization option.
 

If you still don't see the button, could you ask a friend or a family member to log in to their personal account using your device to see if they can replicate this? 

We'd appreciate it if you share the OS version and Spotify version of the device you're using, as well as a couple of screenshots. 

Let us know how you get on.